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Holiday Inn Fortaleza, an IHG hotel

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Av Historiador Raimundo Girao, 800 Praia de Iracema, Fortaleza, State of Ceara 60165-050 Brazil
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1178)
Room & Suite (441)
Pool & Beach (116)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 25/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Fortaleza, an IHG hotel
Updated 25/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 129 hotels in Fortaleza
Location
Cleanliness
Service
Value
Get to know the Holiday Inn Fortaleza. There are 273 apartments, all with sea views. Our events area holds up to 120 people, with 6 event rooms equipped with telephone lines and wi-fi internet access. A spacious foyer with sea views is available for coffee breaks and cocktails. There are also a fitness center, swimming pool, games room, kids club (kids' corner) and a baby room. Facing the sea, you will be refreshed by your stay in an IHG Network hotel. We are close to the main tourist sites, as well as business centers and airport. Tailor-made for your visit to Fortaleza on business or pleasure. With completely renovated rooms, structure and concept, the idea is for you to enjoy sophistication with great simplicity. _
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Game room
Kids club
Paid private parking on-site
Wifi
Adult pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Billiards
Kids pool
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Rooftop terrace
Baggage storage
Concierge
Newspaper
Shared kitchen
Shops
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Hair dryer
Telephone
Wardrobe / wardrobe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Languages Spoken
English, Spanish, Portuguese
2328Reviews52Q+A40Room tips
Traveller rating
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Popular mentions
Ryan Boyle wrote a review Apr 2021
California60 contributions133 helpful votes
I just checked into the hotel again. The front desk staff are very friendly and helpful. The rooms are very large and comfortable. Not your usually small Holiday Inn type. Good air con. Good views. Very friendly staff throughout the hotel. I would highly recommend staying here when I. Fortaleza.
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Date of stay: April 2021Trip type: Travelled with friends
2 Helpful votes
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Response from Holiday Inn Fortaleza, Proprietário at Holiday Inn Fortaleza, an IHG hotel
Responded 9 Apr 2021
Dear BangkokRyan, Thanks for sharing this lovely review! We're thrilled to hear you enjoyed your stay at Holiday Inn Fortaleza. It's our pleasure to accommodate you and we appreciate your praise. Our team always goes above and beyond for our guests. You can see why we love having they here so much! We're looking forward to sharing another amazing experience with you soon. Have a beautiful day! Best regards, Holiday Inn Fortaleza.
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dls251 wrote a review Mar 2021
Saint Paul, Minnesota147 contributions101 helpful votes
Rooms are large but in need of renovations. The decor is straight from 1997. All rooms have an ocean view. Breakfast is extensive and the location is convenient. Has English speaking staff. Security staff take health and safety very seriously. If I returned to Fortaleza I would consider staying here again.
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Date of stay: February 2021Trip type: Travelled solo
2 Helpful votes
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Response from Holiday Inn Fortaleza, Proprietário at Holiday Inn Fortaleza, an IHG hotel
Responded 9 Apr 2021
Dear dls251, We especially appreciate you taking the time to provide feedback during this challenging time. Your health and safety are our top priority as we are committed to delivering true hospitality to every single guest. We're thrilled to hear you enjoyed your stay at Holiday Inn Fortaleza. We're looking forward to sharing another amazing experience with you soon. Have a beautiful day! Best regards, Holiday Inn Fortaleza
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peterh125 wrote a review Mar 2020
Rugeley, United Kingdom996 contributions317 helpful votes
+1
Location and Access – The hotel is on a prime ocean front position separated from the Praia de Iracema by a busy road. Nearby are many similar high-rise hotels and residences. There are only very limited shopping, restaurant and bar choices within close walking distance. The nearest supermarkets are a 10 to 15-minute walk. Fortaleza centre is 25 to 30 minute walk. Airport is 25 minutes by car – but allow extra time due to a major highway construction project. Close to the Beira Mar with some interesting places and amazing street art. Uber can get you to most places safely and cheaply Google Earth – The hotel can be seen on Street View Architectural Style – A brutal high rise 23 storey building clad in blocks of smoked glass and black and white ceramic tiles I am going to divert from my usual review format as there are issues that have been raised by other commentators on TA which need a response and I think that the hotel management may be in the process of taking action to address these points Staffing and Hospitality – My first hurdle. I don’t speak any Portuguese. Before arrival email enquiries were responded to quickly, professionally and in English. Check in and Check out on 2 occasions went very smoothly and any requests dealt with satisfactorily including storage of luggage during a side trip to Brasilia. Door and security staff were always very welcoming. Housekeeping – invisible but excellent with room and public areas perfectly clean. Restaurant staff equally hospitable with the egg chef even taking time (as well as cooking) to write on guests’ egg orders “Tenha um bom dia – Luana!” Restaurant – Breakfast – Part of my stay coincided with Carnaval weekend when the hotel was full. During those few days the buffet breakfast was very busy and free tables were difficult to find. Despite this the buffet was always well stocked. Comments have been made in other reviews about the contents of the breakfast buffet. I have to say I found the variety and quantity of the international and local specialities on offer more than adequate and combined with eggs, omelettes and tapioca dishes cooked to order was more than sufficient to satisfy any appetite. I had dinner only once during my stay mainly due to the limited menu choice and prices higher than in other restaurants Public Areas – There is a small manicured garden at the entrance and a covered area with seating. The double height reception area looks to have undergone a recent renovation and you would hope to be a sign of things to come. On the ground floor is a well equipped Gym. On floor “J” (first floor) a small pool area, jacuzzi, sauna, play and games rooms. The whole of this area looking very tired and by the time of my departure the pool, jacuzzi and sauna had been demolished and were due to be replaced over a 45 day period 4 lifts serve all floors and I never had to wait more than a few seconds for one to arrive. Corridors leading to guest rooms are fairly bleak and dowdy with ceramic tiled floors. Ideal for wheeled luggage but with a downside of accompanying noise Guest Rooms – There are a number of options and I selected a suite with lounge, dining area, kitchenette, separate bedroom, 2 bathrooms and balcony Unfortunately, this is where the comparison with the modern reception area comes to an abrupt halt. It is apparent that the hotel rooms are in a time warp. There had been an unsuccessful attempt at partly updating décor at some time in the past but this clashed with original features. For example, modern dark wood effect panels and furnishings, a complete mis match for the original orange wooden doors. An enormous space but with many design faults. Such as the badly located bathroom light switches, the inability to close the bathroom door with the bath mat on the floor. A large TV in the bedroom but no TV in the lounge. If a family were staying here would they all want to gather in the bedroom to watch TV? Outdated iPad dock. Poorly equipped and arranged “kitchenette” The WiFi was unpredictable. Excellent at times and at others annoyingly unavailable Having stayed at some of the most fantastic and some of the worst hotels around the World I don’t want to give too negative an impression. There is nothing basically wrong here. The accommodation was spectacularly spacious and clean, the furnishing and fittings, lighting and A/C were ok, bed and linens were good, Bathroom was acceptable with hot and cold water (although taps. shower fittings do need an upgrade). Overall décor was bland and uninspiring Comment – The hotel has decided to invest in a considerable project to renew the pool/leisure area. If this is being carried out for health and safety reasons that is a perfectly sound decision. However, if this is just for cosmetic reasons; then the results will look good on the website photos and in brochures, but it will not overcome guest’s disappointment when they are shown to an outdated bedroom. Significant investment is needed to upgrade guest bedrooms to bring them up to contemporary standards. Certainly, a modern interior hotel designer could work wonders with my room Security – CCTV throughout the hotel. Manned security staff on reception. Supposedly a guest register check for guests returning to the hotel after 22:00. Card key access to bedrooms and pool area. Room safes During my stay the local police were taking industrial action in the Ceara region and consequently there was a strong military presence in the main tourist areas of Fortaleza Eco Features – the usual request to re-use towels. Key card to control power and A/C. It looks like the memo from head office about sustainability has not yet been received in Fortaleza. Tea and Coffee cups are polystyrene with plastic lids and plastic stirrers in a plastic bag and drinking glasses also come in their own plastic bags. I went and bought a real cup and coffee jug from a local market. In the bathroom single use toiletries are generously replaced Value for Money – Bearing in mind this was not the most contemporary or luxurious Holiday Inn I have ever stayed in but, taking into account the space in my suite, the staff and the excellent breakfast the rate I paid was very reasonable X Factor – As a first time visitor to Brazil I was grateful to be able to reserve accommodation with an internationally recognised brand with the expectation of standards with which I was familiar. In this respect I was not entirely disappointed, but steps need to be taken to comprehensively upgrade rooms and suites if I were ever to return
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Date of stay: February 2020
Location
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Room Tip: There are so many types of room available - if using a booking website make sure you select one...
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1 Helpful vote
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Response from IHGService, Guest Relations Manager at Holiday Inn Fortaleza, an IHG hotel
Responded 26 Mar 2020
Hi peterh125, Thank you for your candid review, highlighting not only the bad but also the good points of your stay. We are always grateful when a guest takes the time and effort to acknowledge our staff. On the other hand, I apologize for the inconsistencies, particularly with the general upkeep of the rooms. I have taken note of your comments and forwarded these to our management teams. We utilize all comments for improvement of our product and services and will continue to work towards the highest standards for our guests. Again, many thanks for the feedback and for staying with us. I hope that you will consider us again if your travels bring you back to our area. Have a wonderful day! Sincerely, Connie D Case Manager IHGService
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Paul T wrote a review Jan 2020
London, United Kingdom3 contributions3 helpful votes
I am of black ethnic origin and stayed in this hotel with white European friends who had a hotel room next to mine. We all have local friends but when it came to me inviting a local friend to visit me in my room for drinks before we went out, the hotel security prevented me from doing so unless I paid an additional amount equivalent to half a nights stay. My white European friends were not stopped by security and forced to do the same and were able to have visitors in their room on a number of occasions throughout their stay. My complaint to the Hotel Manager and to IHG with regards to this racially discriminating experience has been totally ignored. Do not expect to treated fairly if you stay at this hotel and are of the BME community!!!
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Date of stay: January 2020
Location
Cleanliness
Service
1 Helpful vote
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Response from HolidayInnFortaleza, Guest Relations Manager at Holiday Inn Fortaleza, an IHG hotel
Responded 20 Jan 2020
Dear Mr Thompson, As per our email sent to you privately, we would like to reinforce our apologies and say once again that we are truly sorry for the misunderstanding on this situation. Kind Regards,
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ZeVoyager wrote a review Nov 2019
Paris20 contributions34 helpful votes
Hotel very well located on Iracema beach. The rooms are a bit disappointing: they are big but cold and unfriendly. The bathroom is strange bathroom as it looks partly like a kitchenette, and the shower is dodgy. Was greeted at the front desk without a single smile, and after 22h a bouncer bars the entrance of the hotel to check you're on the list. First time I see that.
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Date of stay: November 2019
Location
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Higher floors but they are more expensive
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1 Helpful vote
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Response from HolidayInnFortaleza, Guest Relations Manager at Holiday Inn Fortaleza, an IHG hotel
Responded 8 Nov 2019
Dear Guest ZeVoyager, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn FORTALEZA. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. Sincerely, Holiday Inn Fortaleza
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PRICE RANGE
US$53 - US$87 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn fortaleza hotel fortaleza
LOCATION
BrazilState of CearaFortaleza
NUMBER OF ROOMS
273
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Frequently Asked Questions about Holiday Inn Fortaleza, an IHG hotel
Which popular attractions are close to Holiday Inn Fortaleza, an IHG hotel?
Nearby attractions include Igreja de Nossa Senhora da Conceição da Prainha (0.2 km), Beira Mar Avenue (0.2 km), and Aterro da Praia de Iracema (0.2 km).
What are some of the property amenities at Holiday Inn Fortaleza, an IHG hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Fortaleza, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Fortaleza, an IHG hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Fortaleza, an IHG hotel?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Holiday Inn Fortaleza, an IHG hotel?
Conveniently located restaurants include Marcel Restaurante, Moranga Bistro, and Brazao.
Are there opportunities to exercise at Holiday Inn Fortaleza, an IHG hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Fortaleza, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Fortaleza, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Fortaleza, an IHG hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Holiday Inn Fortaleza, an IHG hotel?
Many travellers enjoy visiting Mercado dos Pinhões (0.9 km), Centro de Turismo do Ceara (2.1 km), and Estoril (0.9 km).