Thermas All Inclusive Resort Poços de Caldas

Thermas All Inclusive Resort Poços de Caldas

Avenida Vereador Edmundo Cardillo 3131 Jardim Del Rey, Pocos de Caldas, State of Minas Gerais 37706-106 Brazil
vista lateral externa da parte térrea (piscinas)
Traveller (3698)
Toboágua com 13m
Pool & Beach (329)
Restaurant at Thermas Resort Walter World
Dining (152)

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About

4.5
#2 of 30 hotels in Pocos de Caldas
4.8 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Modern apartments with air conditioning hot and cold, lcd tv, fridge, heating mono-command in the sink and shower in the bathroom, shower hygienic, safe in the apartments in the black-out curtains, hairdryer. Presidential suites with whirlpool, sauna, LED lights therapy integrated with panel, fm, foot massager, a safe and other items above citados.Voltagem 220VOLT
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Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Game room
Hiking
Kids stay free
Parking
Wifi
Fitness / spa changing rooms
Sauna
Hot bath
Pool / beach towels
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Kid-friendly buffet
Kids' meals
Poolside bar
Tennis court
Water park
Billiards
Entertainment staff
Evening entertainment
Table tennis
Babysitting
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Foot massage
Full body massage
Massage
Solarium
Steam room
24-hour security
Chapel / shrine
Concierge
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Laundry service
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Complimentary toiletries
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Private bathrooms
Hair dryer
Room types
Mountain view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Trendy
Great View
Languages Spoken
English, Spanish, Portuguese

Location

Avenida Vereador Edmundo Cardillo 3131 Jardim Del Rey, Pocos de Caldas, State of Minas Gerais 37706-106 Brazil
Name/address in local language
4,229Reviews120Q+A2Room tips
Traveller rating
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  • 530
  • 188
  • 56
  • 43
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Detailed Reviews
Aline R wrote a review May 2023
5.0 of 5 bubbles
This is such an amazing hotel to go as couple or with your family. It has a very familiar environment so you can stay with your kids and have amazing days with warming pools, kids pool, mini park and kids entertainments, enjoy the mini zoo, the delicious all inclusive menu with food everywhere and delicious Brazilian drinks as well. I truly recommend this hotel and appreciate as well the service and politeness of the hotel guest’s team.
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Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
OnAir17533816384 wrote a review 17 Jul
5.0 of 5 bubbles
An amazing holiday week
I highly recommend.
Staff very helpful, bar service is perfect!
Excellent food, the park is amazing, heated pool makes us very comfortable because it is not so hot and not so cold you will not regret.
Very cool show attractions!
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Automatically translated
Date of stay: July 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roberta F wrote a review 19 Jul
5.0 of 5 bubbles
Great accommodation, attentive staff, polite. Very good food for everyone. Toys and swimming pools with access to everyone. Wonderful massage. Recreation with varieties. Ample and cozy place. I intend to come back soon.
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Automatically translated
Date of stay: July 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Minhas férias foram ótimas aqui.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
skynaldo wrote a review Dec 2023
Sao Paulo, SP
+1
2.0 of 5 bubbles
The hotel needs a URGENT update. The only thing that I can say is OK is the food. The rest is similar to 2 star hotel in any place of the world. Rooms very outdated and dirty, kids team was totally lost, pool with many places without tile, restrooms mouldy, elevator not working, long lines to get drinks, etc…
Could list more things…
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: DO NOT GO if you are expecting a resort experience.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Equipe Thermas Resort, Outro at Thermas All Inclusive Resort Poços de Caldas
Responded 13 Dec 2023
"We deeply regret that your stay did not meet your expectations. Your feedback is extremely important to us and will be shared with management for immediate improvements. We will do our best to enhance room maintenance, facilities, staff training, and services. We apologize for any inconvenience and hope to have the opportunity to provide a more satisfying experience in the future."
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andrea r wrote a review Aug 2022
5.0 of 5 bubbles
Me and my family really enjoyed our stay here at Thermas Resort Walter World. Their were lots of activity’s for the whole family such as a magic show, festa junina, and a theme park with lots of rides. The food was amazing and everyone enjoyed swimming in the thermas. Overall it was a great experience and I definitely recommend it.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gerência THWW, Gerente geral at Thermas All Inclusive Resort Poços de Caldas
Responded 4 Aug 2022
Good Afternoon Mrs Andrea, We are very happy that your experience was so pleasant. We love having you here. Come back as often as you can to provide an even better experience.
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Alcides Lopes L wrote a review Jul 2022
Botucatu, SP
5.0 of 5 bubbles
The hotel is nice in facility for kids, wonderfull pools and the city itself was many things to do. We did paraglid... unforgetable the food has many options and desert are the highest point. You must try the home nade sweets. The staff is very fribdlky and helpfull all the times.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gerência THWW, Gerente geral at Thermas All Inclusive Resort Poços de Caldas
Responded 20 Jul 2022
Hi Alcides ,How are you? We appreciate you taking the time to evaluate the Thermas All Inclusive Resort Poços de Caldas! Your opinion makes a lot of difference to us! We will always be waiting for your visit!
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Lucas T wrote a review Mar 2024
5.0 of 5 bubbles
The best place to spend free time with friends in Minas Gerais, Brazil.
Good structure, excelent food and drinks (beer, gin, vodka, whiskey, soda, water). it is a all inclusive resort.
The room has a lot space, good beds and good shower.
👏🏼👏🏼👏🏼👏🏼
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Equipe Thermas Resort, Outro at Thermas All Inclusive Resort Poços de Caldas
Responded 24 Mar 2024
Thank you very much for your kind words and for choosing our resort as your destination in Minas Gerais, Brazil. We're thrilled to hear that you had such a fantastic time with your friends! It's wonderful to know that you enjoyed our facilities, including the all-inclusive offerings of food and drinks. We strive to provide a diverse and high-quality selection to cater to all tastes. We're also delighted that you found your room spacious and comfortable, with good beds and a satisfying shower. Your satisfaction is our top priority, and we're thrilled that we could contribute to a memorable experience for you and your friends. We look forward to welcoming you back to our resort in the future for more unforgettable moments! Big hug, Thermas Resort Team.
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gymfitange wrote a review Sept 2016
Bristol, United Kingdom
2.0 of 5 bubbles
The photos on the website are hugely exaggerated! The rooms you see are the rooms you'll pay 1500 a night for. The only good thing about the hotel is if you have kids there's loads of stuff for them to do but beware the park is only open on weekends. The hotel itself is soulless and looks more like a hospital inside! I can not understand why anyone would pay so much when there are so many much nicer places around with much more character. The lunch/dinner buffet was fine, pretty much like any other hotel.
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Date of stay: September 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thermas W, General Manager at Thermas All Inclusive Resort Poços de Caldas
Responded 8 Sept 2016
We would like to thank you for sharing your experience with us ! Your feedback is critical to our growth ! We seek to correct and improve the points mentioned in his assessment . Tell us always when you return to Pocos de Caldas . Regards, Guilherme Santos Thermas Resort Walter World
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Alejandro M wrote a review Dec 2020
Curitiba, PR
+1
4.0 of 5 bubbles
That was the first time at Thermas Walter World Resort and we had a very high expectations due to our previous vacations in another all inclusive hotel. At the arriving, we found the front desk not appealing and the bathroom (at room) a little bit dark and old but , after that, we were POSITIVELY SaURPRISED by the whole structure which is so nice. Many swimming pools with warm water, splash, toboggan, mini zoo, monotrail, cars museum, and a big park that unfortunately was closed due to city hall recommendation because COVID-19. All food and drinks so tasty and in big quantities. The best experience was regarding the staff. All of them so kind and always ready to help. Our SPECIAL THANKS for Daniela, Jose and Patrick (concierge) that were very proactive and concerned in ensure we had a great stay. Also many thanks to the children monitors team TIENTAO (Tio Grilo / Tio Gigante / Tia Panda / e Tio "Desconhecido" - my son loved them, enjoyed a lot and did many friends).

STRENGTHS: staff (definitely) / care with COVID-19 / structure
SPACE FOR IMPROVEMENTS: pillows softness / cleaning staff a little bit noisy early morning

Thank you so much for giving us a great experience.

Warm regards.
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Date of stay: November 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Proprietário at Thermas All Inclusive Resort Poços de Caldas
Responded 9 Dec 2020
Dear Mr Alejandrom It was a pleasure to welcome you to the Hotel Thermas Resort Walter World, we are happy that you have enjoyed and approved our services. We thank you for the compliments mentioned and for helping us with your assessment, which motivates us to further improve our services; his praise was shared by our entire team We look forward to your soon return so that you can enjoy the best we have to offer. Sincerely, Team Hotel Thermas Resort Walter World
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Bárbara Toledo wrote a review Mar 2019
Sao Caetano do Sul, SP
4.0 of 5 bubbles
Nice infrastructure, specially if you have kids!
Not a fancy hotel, but with fair price and very nice and staff!
We stayed 5 during the Carnival, it rained all days, but the indoor attractions and hot swimming pool kept us happily busy!
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Date of stay: March 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from João R, Public Relations Manager at Thermas All Inclusive Resort Poços de Caldas
Responded 7 Mar 2019
We are pleased with your satisfaction. Waiting for your reply for more information and all services and services. We appreciate your feedback and hope to see you soon again.
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KmartGui asked a question Mar 2024
Rio de Janeiro, RJ39 contributions15 helpful votes
Pessoal, existe algo para fazer na parte da noite? Teremos muitos adultos no grupo tbm.
Vanessa Santiago asked a question Feb 2024
Sao Paulo, SP1 contribution
Aceita Pet?
CatiaModolo asked a question Mar 2021
Indaiatuba, SP3 contributions1 helpful vote
Qusl a voltagem do hotel
skynaldo wrote a tip Dec 2023
Sao Paulo, SP75 contributions50 helpful votes
2.0 of 5 bubbles
"DO NOT GO if you are expecting a resort experience."
Read full review
Jun T wrote a tip Jul 2016
Campinas, SP64 contributions50 helpful votes
4.0 of 5 bubbles
"Rooms towards the front are quieter, and rooms towards the back are warmer."
Read full review
Not the right property for you?
There are more places to choose from in the Pocos de Caldas area.
PRICE RANGE
RM 729 - RM 1,388 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Thermas Resort Walter World
LOCATION
BrazilState of Minas GeraisPocos de Caldas
NUMBER OF ROOMS
148
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THERMAS ALL INCLUSIVE RESORT POÇOS DE CALDAS: UPDATED 2024 Hotel Reviews, Price Comparison and 4,037 Photos (Pocos de Caldas, Brazil) - Tripadvisor

Frequently Asked Questions about Thermas All Inclusive Resort Poços de Caldas
Which popular attractions are close to Thermas All Inclusive Resort Poços de Caldas?
Nearby attractions include Santuario Mae Rainha - Fonte De Vida Nova (5.5 km), Cristais Ca d'Oro (4.9 km), and José Afonso Junqueira Park (3.3 km).
What are some of the property amenities at Thermas All Inclusive Resort Poços de Caldas?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Thermas All Inclusive Resort Poços de Caldas?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Thermas All Inclusive Resort Poços de Caldas?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Thermas All Inclusive Resort Poços de Caldas?
Yes, free parking is available to guests.
What are some restaurants close to Thermas All Inclusive Resort Poços de Caldas?
Conveniently located restaurants include Pesto Cozinha Bar, Cervejaria Ziel, and A Napoletana Pizzeria.
Are there opportunities to exercise at Thermas All Inclusive Resort Poços de Caldas?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Thermas All Inclusive Resort Poços de Caldas offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Thermas All Inclusive Resort Poços de Caldas?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Does Thermas All Inclusive Resort Poços de Caldas have any great views?
Yes, guests often enjoy the mountain view available here.
Is Thermas All Inclusive Resort Poços de Caldas accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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