Complexo Eco Cataratas Resort

Complexo Eco Cataratas Resort

Rodovia das Cataratas, 8173, Km 6, Foz do Iguacu, State of Parana 85.863-000 Brazil
Traveller (1490)
Piscina
Pool & Beach (233)
Room & Suite (223)

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About

4.5
#2 of 6 resorts in Foz do Iguacu
4.5 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Located amidst lush nature of Foz do Iguaçu, the San Juan Eco is fun guarantee. There are 226 apartments and infrastructure that values the comfort and tranquility of guests. The recreational area of the hotel offers swimming pools for children and adults, green area for a walking track, courts for sports, games room, plus the specialized tourism services that offers sightseen packages to visit the main attractions of Foz do Iguaçu.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Hiking
Kids stay free
Car park
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Swimup bar
Poolside bar
Tennis court
Billiards
Entertainment staff
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Solarium
Steam room
Baggage storage
Concierge
Gift shop
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
Minibar
Refrigerator
Flatscreen TV
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Spanish, Portuguese

Location

Rodovia das Cataratas, 8173, Km 6, Foz do Iguacu, State of Parana 85.863-000 Brazil
Name/address in local language
2,263Reviews62Q+A19Room tips
Traveller rating
  • 1,431
  • 626
  • 138
  • 38
  • 31
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Detailed Reviews
Lisa M wrote a review Feb 2020
Brighton, United Kingdom261 contributions113 helpful votes
5.0 of 5 bubbles
I was initially concerned about the potential for noise, having read other travellers reviews. I asked if I could have a quiet room and was given ‘513.’ This in in the corner of the first floor. The room is large, spotlessly clean and has air conditioning which is quiet.
The room has a tv on the wall. There’s only CNN in English and a few other channels would have been nice. The breakfast is good. Cereals, fruits, different breads, eggs, meats, cheeses and a range of fresh juices and lots of cakes. There’s a range of teas and coffee and you help your urself. The restaurant is spotlessly clean and it is well staffed. I had room service several times and the meals were excellent.
There is a tour desk where you can book local trips and the staff in there speak English and are very friendly, in fact, all of the staff are friendly.
There is a small gym and the swimming pools are for people to play in rather than swim lengths and the gardens around are well maintained.
There’s a bus stop outside the hotel which the ‘Rio Uruguay’ bus to Argentina stops every hour at a cost of 20 deals or on the other side, the Brazilian side of the falls or the bird park opposite the entrance are 4 realms on the local blue bus number ‘120.’
I’d recommend this hotel if you’d ur visiting the area.
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Date of stay: February 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Room 513 is large and quiet.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from San Juan Hotéis, Outro at Complexo Eco Cataratas Resort
Responded 9 Jul 2020
Prezada Sra Agradecemos por avaliar sua experiência em nosso hotel, trabalhamos com muita dedicação para nos tornarmos sempre sua melhor escolha! Aguardamos em breve sua visita a um de nossos hotéis e reserve diretamente pelo nosso site e desfrute de ofertas imperdíveis utilizando o código promocional SANJUAN10. Atenciosamente Diretoria da Rede de Hotéis San Juan
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PeasmoldWW wrote a review Jun 2023
Peasmoldtown271 contributions103 helpful votes
4.0 of 5 bubbles
This is a recently built hotel with a hint of luxury but also a clear commitment to serving as a family holiday centre, with dedicated poolside areas for kids and for teenagers. The rooms are spacious and the food selection is good. While I was there the weather switched from warm and sultry to cool and rainy. Whilst the room heating worked fine, the hotel lobby and coffee shop area became uncomfortably cold. This was made worse by the fact that the hotel restaurant was given over, on my last evening, to a pre-reserved romantic dinner in celebration of the Brazilian version of St Valentine’s Day. The normal dinner buffet available to hotel guests was replaced by table service in the coffee shop area, with inferior and much more expensive food, sitting in what felt like a refrigerator. Many patrons sat with their outdoor coats and padded anoraks on! I had not been told of this change in advance, though the hotel is far enough out of the city of Foz do Iguaçu that it would have been difficult to have made other arrangements. The hotel had also been unhelpful when I asked, several months before my trip, for assistance with choosing and booking excursions to the falls. They gave me the email address of the travel agency located in the hotel, but when I wrote to them there was no reply at all. Considering that the hotel trades on the wonder and beauty of the falls, I feel this was an extraordinary gap in their service. The room rates are rather high for Brazil, but much less than one would pay for an equivalent hotel in Europe. Nevertheless, one would expect a high standard of customer care in return, and I felt this was not quite up to scratch. The hotel was far from busy out of season, except at the weekend, but the staff were rather slow, had only minimal English and were seemingly bewildered at times by very simple tasks. Checking out took ages – wifi in the rooms and public areas is good, but the hotel’s own IT system, or the staff’s ability to use it, are not. Payment on my card alone took about 5 minutes to go through on the third attempt! On the other hand, the staff were helpful in calling me a taxi and storing my bags whilst I went to the don’t-miss Parque das Aves on my day of departure.
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Date of stay: June 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leandro Santos wrote a review Jun 2022
Florestopolis, PR1 contribution
5.0 of 5 bubbles
Everything about the hotel is wonderful, I went as a child and I want to go back more often. The service, cleanliness, tutors, location, everything was perfect.
The hotel is located on the main route of Foz do Iguaçu, where transport is very easy.
For children, there are several game rooms where parents don't have to worry about their children's safety.
And for adults, there are bars everywhere.
Attractions outside the hotel are spectacular, well worth a visit
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Date of stay: July 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: For fun, I recommend visiting Dreamland, which is fifty meters from the hotel. It's not a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Qualidade Eco Cataratas, Outro at Complexo Eco Cataratas Resort
Responded 14 Jul 2022
Hello Leandro! thank you very much for registering your review. We are glad to have been your choice to enjoy your leisure time, we are glad you enjoyed the lodging. Come back soon, we’ll be waiting for you! Hugs from the entire Team Eco Cataratas Resort
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DanishNovelist wrote a review Nov 2023
Portland, Oregon49 contributions74 helpful votes
4.0 of 5 bubbles
We were a small group that stayed here in early November, and we all liked the hotel, especially the excellent morning buffet that was included in the price. However, try to get a room in the big building. They are much better than the ones in the side building.

The surroundings aren't very interesting but what is more important is that the resort is about fifteen minutes away from the Iguacu waterfalls which probably is the most impressive experience I've ever had in nature.

There's a small travel agency on the ground floor that offered excellent service so even though the hotel was on the generic side it was a good place to stay. The pools were fine as well.
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Date of stay: November 2023
4.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Felecia R wrote a review Mar 2023
19 contributions1 helpful vote
+1
3.0 of 5 bubbles
I booked this hotel based on these beautiful pictures and location close to the airport. Turns out they have a budget “comfort level” sister hotel next door and I ended up with a reservation there. I am giving less one star for the misleading booking. The hotels are connected by a short corridor and you need to walk you the “superior” hotel to eat dinner overlooking the Fantastic pool. Everything was nice enough in the comfort hotel though. Except the safe that wasn’t working correctly. Upon arrival I asked that the safe be fixed, but it wasn’t fixed correctly. I had to leave early the next day for Foz Do Iguaçu Cataratas and didn’t have time to call and wait for another technician to come fix the safe. So I just sat my iPad and Apple Pencil in the safe with it unlocked for 2days. At checkout the Apple Pencil was missing but I didn’t notice until I reached my next destination. I tried to call ask for help on their WhatsApp page but I didn’t get assistance. So I removed another star for the swiped Apple Pencil and lack of customer support.
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from San Juan Hotéis, Marketing at Complexo Eco Cataratas Resort
Responded 29 Mar 2023
Hello, the Complexo Eco Cataratas Resort Team thanks you for sending your feedback regarding your stay, we know that unforeseen events happen and your opinion is very important to help us! We hope to see you again in another opportunity.
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dan j wrote a review Mar 2024
Port Coquitlam, Canada810 contributions282 helpful votes
5.0 of 5 bubbles
We were all very impressed with this hotel. The rooms were very new, large and the bathrooms were very nice. The beds were comfy and the breakfast was excellent, there was a very large selection of food to choose from and it was all very good. We ate dinner there as well and it was a good buffet as well.
We were able to store our suitcases for the day and when we came back from the falls we all had showers before heading to the airport at no extra charge.
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: The hotel recommended Nelson Buckley as a taxi driver, he stayed with us all day, both sides of...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mikhail B wrote a review Jan 2021
Belo Horizonte, MG2 contributions
5.0 of 5 bubbles
Everything was great! The breakfast is nice, the restaurant food was amazing as well, good location close to parks and airport. Clean and well maintained hotel, friendly staff. The little thing was just the lights in the room were glitching sometimes...
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Date of stay: January 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from San Juan Hotéis, Outro at Complexo Eco Cataratas Resort
Responded 14 Jan 2021
Prezado Sr Agradecemos imensamente por sua presença em nosso hotel e por sua avaliação. Trabalhamos com muito carinho para que nossos hóspedes desfrutem da melhor estadia e que assim sejamos sua primeira escolha. Para suas futuras viagens, reserve pelo nosso site e aproveite nossas promoções. Atenciosamente Diretoria da Rede de Hotéis San Juan
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Helen Rose Dobson wrote a review Feb 2020
28 contributions6 helpful votes
5.0 of 5 bubbles
Our short stay at the San Juan Eco Hotel was lovely. ALL the staff were very helpful, friendly and a credit to the San Juan group. From the reception, to the bar, to restaurant and cleaners, everyone contributed to a great stay. The breakfast was varied with lots of options and very nice, the room was lovely, pool area was great. Location was perfect, very close to the airport and close drive to the falls. Very family orientated, some kind of entertainment with marvel characters across the road (we came as a couple so wasn’t much use for us but for families yes)

Overall would highly recommend
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from San Juan Hotéis, Outro at Complexo Eco Cataratas Resort
Responded 9 Jul 2020
Prezada Sra. Helen Agradecemos imensamente por seu precioso retorno e esperamos sempre fazer parte de sua melhor escolha. Foi um prazer tê-la conosco e para conhecer um pouco de nossas outras seis unidades, reserve pelo nosso site e aproveite de promoções incríveis utilizando nosso código promocional SANJUAN10. Atenciosamente Diretoria da Rede de Hotéis San Juan
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SRD1994 wrote a review Sept 2023
Swansea, United Kingdom257 contributions72 helpful votes
1.0 of 5 bubbles
This is by no means a 5 star hotel. The first room we were in was unclean (black large clump of hair in the shower, wet towels). They moved us without a fuss to a different room. Obviously didn't log it on the system, as a member of staff walked into our room without knocking to top up the mini bar and looked embarressed when she found us in there. Marks/scuffs on the walls. Food was bland and expensive. Plenty of other options for hotels in the area and its not that far to get to the waterfalls from any of them.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Diego Cesar Vezaro, Gerente geral at Complexo Eco Cataratas Resort
Responded 7 Oct 2023
Hello SRD1994, I apologize for the reported issues. We are here to ensure that our customers' experience is always positive. This type of comment saddens us greatly but also serves as a warning about the improvements that are necessary. We emphasize that our hotel has numerous positive points that were obviously overshadowed by the problems you encountered during your stay. We hope to welcome you here again and show you that this is not our standard of service. Yours sincerely.
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BFW2013 wrote a review Oct 2022
Ventura, California65 contributions33 helpful votes
5.0 of 5 bubbles
This hotel is perfect for staying a couple of nights when you go to the falls. Make sure you stay in the new section of the hotel. The older section is very old and tired. A very nice breakfast and a very pleasant staff. The pool is beautiful. The view from the hotel is great and relaxing. You wouldn’t think so because across the street has tourist entertainment no worries we didn’t hear anything.

A tip you can urber/taxi to the falls. We purchased tickets on-site. This was during the off season. Super easy. You don’t need to have a special tour to get there.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from qualidade eco cataratas, Atendimento ao cliente/recepção at Complexo Eco Cataratas Resort
Responded 26 Oct 2022
Hello, okay? Thank you for submitting your review, it is very important to us. Our team is dedicated every day to always offer the maximum in the quality of our services and service! It fills us with happiness to know that your stay has been full of good and joyful moments. We hope to see you again soon! Hugs from the whole team Eco Cataratas Resort
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Answer from San Juan Hoteis
Curitiba, PR
Podemos atender mediante disponibilidade. Agradecemos o contato.
Simeon S asked a question Jun 2015
Bristol, United Kingdom27 contributions17 helpful votes
Hi, I wondered if the hotel offers transport to both sides of the falls. If so how much does it cost? Thanks
Answer from JoseBertoldi
Curitiba, PR170 contributions30 helpful votes
Bom dia! Este hotel não oferece, porem no hotel Carimã que fica bem próximo oferece, e o preço é muito bom!
Answer from Pioneer27598606319
2 contributions
tendrías que llamar al hotel , o cuando haces la reserva te dice hacer pregunta al lugar y ahí plantearlo , cuando nosotros viajamos la parte nueva estaba de reforma igual nos dieron una habitación preciosa con jacuzzi
Emily C wrote a tip Mar 2024
Ridgeway, Canada14 contributions
5.0 of 5 bubbles
"It's a very popular hotel especially for families "
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dan j wrote a tip Mar 2024
Port Coquitlam, Canada810 contributions282 helpful votes
5.0 of 5 bubbles
"The hotel recommended Nelson Buckley as a taxi driver, he stayed with us all day, both sides of the falls and the boat tour. 5545991533230"
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adrian s wrote a tip Mar 2023
Poland1 contribution
4.0 of 5 bubbles
"far from city, near to the airport and the falls"
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pkold wrote a tip Jan 2023
Rio de Janeiro, RJ256 contributions56 helpful votes
4.0 of 5 bubbles
"The stay at the new building is better, the rooms are bigger. A car is recommended."
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Leandro Santos wrote a tip Jun 2022
Florestopolis, PR1 contribution
5.0 of 5 bubbles
"For fun, I recommend visiting Dreamland, which is fifty meters from the hotel. It's not a cheap ride, but I guarantee it's worth it."
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Not the right property for you?
There are more places to choose from in the Foz do Iguacu area.
PRICE RANGE
RM 297 - RM 453 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
San Juan Eco Hotel
LOCATION
BrazilState of ParanaFoz do Iguacu
NUMBER OF ROOMS
226
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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COMPLEXO ECO CATARATAS RESORT: UPDATED 2024 Reviews, Price Comparison and 1,794 Photos (Foz do Iguacu, Brazil - PR) - Tripadvisor

Frequently Asked Questions about Complexo Eco Cataratas Resort
Which popular attractions are close to Complexo Eco Cataratas Resort?
Nearby attractions include Parque Nacional do Iguaçu (3.8 km), Parque das Aves (4.3 km), and Passeio Foz (7.3 km).
What are some of the property amenities at Complexo Eco Cataratas Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Complexo Eco Cataratas Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Complexo Eco Cataratas Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Complexo Eco Cataratas Resort?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Complexo Eco Cataratas Resort?
Conveniently located restaurants include The Argentine Experience Iguazú, Black Bill Smokehouse, and Le Mir anexo ao Hilton.
Are there opportunities to exercise at Complexo Eco Cataratas Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Complexo Eco Cataratas Resort have airport transportation?
Yes, Complexo Eco Cataratas Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Complexo Eco Cataratas Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Complexo Eco Cataratas Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Complexo Eco Cataratas Resort?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
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