Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Welcome to the Westin Porto de Galinhas! Located in one of the most paradisiacal destinations in Brazil, With 154 rooms our hotel offers a unique experience of luxury and tranquility. Located on the beautiful white sands of Porto de Galinhas beach, in the northeast of the country, the Westin Porto de Galinhas is the perfect place for those seeking relaxation, fun and well-being. lush surroundings with a world-class infrastructure. Our luxurious and spacious accommodations were designed to provide comfort and elegance to our guests, offering breathtaking views of the sea, tropical gardens or enchanting landscapes. At the Westin Porto de Galinhas, gastronomy is an unforgettable experience. With a variety of dining and bar options, we offer exceptional cuisine that combines authentic local flavors with international specialties.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
The Westin Porto De Galinhas An All Inclusive Resort
2,731 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
So I have to start by saying, I really don’t recognise any of the negative comments from the previous guests reviews!!! Not sure where they stayed but it couldn’t have been the same place we stayed.
As Lifetime Platinum Elite Members, with 15 years of stays at Marriott hotels, I feel well placed to say this hotel, is without doubt, one of the best hotels we have ever had the pleasure to stay at.
From the minute we arrived, we were made to feel so very welcome by every single person we came into contact with.
Guido, Anna-Laura, Adrian, Edgard, Williams, Alexandre, Romina and the entire team (sorry I can’t mention you all) made our stay exceptional and I can’t praise them highly enough. They are a fantastic team and I have to say, I have never witnessed such a hands on and visible management presence at any other hotel we have EVER stayed at. This proactive approach really does result in an amazing experience for guests.
From the restaurant team to the ladies in the spa, reception team, housekeepers, porters and pool team, nothing was ever too much trouble. We even extended our initial 3 day booking to 6 days just because of the team and how they looked after us.
Our room had amazing garden views (none have views across other properties as per a previous review!) with a nice balcony. The room was very clean and spacious and the bed comfortable.
We eat at all the restaurants across the resort during our stay and the food at each one was absolutely amazing - the chef and his team should be commended. The quality and variety was 5 star and we never felt bored with the choices.
There seemed a lot of fun to be had around the pool with plenty of entertainment for all ages and the ice cream trolley, food truck and mobile sparkling wine trolley were amongst my favourites!!
Something for everyone and I can’t fault it one single bit.
Without doubt this place is the best 5 star all inclusive resort we have ever had the pleasure to stay at.
Guido and Anna - Laura and their entire team are to be congratulated on every aspect of this stunning resort.
You should be very proud guys. We will be back.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MÁRCIO SILVA, Proprietário at The Westin Porto De Galinhas An All Inclusive Resort
Responded 19 Sept 2023
Dear Valued Guests, We are absolutely thrilled to receive such an outstanding review from you, and it's a tremendous honor to have had the opportunity to host you as Lifetime Platinum Elite Members. Your loyalty and experience with Marriott hotels over 15 years certainly make your feedback all the more meaningful to us. First and foremost, thank you for acknowledging the exceptional service you received from our dedicated team members. Guido, Anna-Laura, Adrian, Edgard, Williams, Alexandre, Romina, and our entire team are genuinely grateful for your kind words. We take great pride in ensuring our guests feel not just welcome, but truly valued throughout their stay. Your recognition of our hands-on management approach is greatly appreciated, and we believe that this proactive style contributes to the incredible experiences our guests enjoy. It's delightful to hear that you extended your stay with us due to the wonderful team and service you experienced. We're pleased to know you enjoyed the beautiful garden views from your room and that it was comfortable and clean. Furthermore, your compliments regarding the food at our restaurants and the variety they offer are music to our ears. Our culinary team works diligently to provide the highest quality and diversity of dishes, and it's rewarding to hear that you found them exceptional. We're thrilled to know you had plenty of fun by the pool and enjoyed the various entertainment options we offer. Our goal is to provide something for everyone, and we're glad you felt that way. Lastly, we are incredibly grateful for your kind words directed at Guido, Anna-Laura, and the entire team. They are indeed deserving of your congratulations, and your appreciation means the world to us. We can't wait to welcome you back for another unforgettable stay at our resort. Thank you once again for choosing us and for sharing your fantastic experience. Warm regards
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We stayed at the Westin Porto de Galinhas from the 26th to 31 of July.
From the moment we walked in, the hotel did not disappoint.
We are members of Bonvoy and we have the Platinum Elite status. Normally, this comes with perks such as free breakfast, access to the lounge etc. But the hotel being an all inclusive, we thought what can they provide more ?
Well , the service,for one, was outstanding. Just upon our arrival, Adrian at the reception, made us feel so welcome and valued guests.
The resort was previously under another banner, so even though the resort is not new, it’s does not feel old. They have made many upgrades and remodelled the rooms, lobby and restaurants. The grounds are luscious, the pool is ample with a swim up bar. They have a “food truck” concept close to the pool, serving different food everyday, each day is a surprise. From tacos, empanadas and pizza.
The food was good, the breakfast and lunch served at the Marketplace restaurant was buffet style. It was tasty and varied.
For dinner, you can either go for the buffet or go with a degustation menu at the Tuna restaurant or Vellas.
I also want to thank Clesia (hostess at the restaurant) William ( maître D’) and Renato (waiter at the Marketplace) for their great service.
Our stay was excellent and the amazing personnel are the ones who made the difference
Thank you also to Edgar who is in charge of the restaurants, you can see his dedication through the quality of the food and the way he manages is crew. It was my husbands birthday, and without me having to ask, he had a cake made and a nice table set up for us.
And thank you Adrian for the special treatment you provide us from our arrival to our departure.
We hope to go and visit this wonderful hotel again in the future.
Eric G.
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Date of stay: July 2022
Value
Cleanliness
Service
Room Tip:All the rooms are great
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MÁRCIO SILVA, Marketing at The Westin Porto De Galinhas An All Inclusive Resort
Responded 14 Sept 2022
Thank you for reviewing the Westin Porto de Galinhas. It is a privilege to receive your compliments about our services. Your comments have been forwarded to my team. I also appreciate your comments, which show that we were able to offer you an amazing experience. I hope to welcome you many more times at our Resort. Greetings
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We had the most fantastic 8 night stay at the Westin and we will definitely be back! From the first day to the last, everything was exceptional! I am part of a flight crew on private aircraft and we travel the world extensively. We spend about 130 nights a year in hotels, all over the globe. Trust me, the Westin staff and their level of hospitality is beyond incredible!! They really set the bar. Special thanks to Guido, Ana Laura and Adrian for being so awesome! They truly care about their guests experience and they each went above and beyond to ensure that we were looked after. I had 3 spa hot stone massages during my stay booked with Francis that were so relaxing and wonderful! The spa truly is a tranquil environment and the staff was phenomenal! The Westin has a great variety of dining options that kept each of us satisfied and happy! Also, a daily food truck with a eclectic rotating menu and beverage coolers all around the property with a full selection of alcoholic and non alcoholic drink options. We loved the gelato cart by the pool and the daily tapas options! The pool is nicely laid out with a swim up bar and it overlooks the most beautiful beach!! The entertainment options are super fun! Aqua aerobics, DJs spinning great tunes, bingo, HUGE screens set up for World Cup Soccer, a variety of kids activities… everyday there were a great selection of fun things to do! We really really LOVED our stay and can’t wait to come back! I can’t wait to bring my family for a summer vacation! Thank you again Guido to your and the Westin team!!! You made our stay so special!! We can’t wait to return!
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MÁRCIO SILVA, Marketing at The Westin Porto De Galinhas An All Inclusive Resort
Responded 28 Nov 2022
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with out team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback and the knowledge your brought to share with us. We hope to welcome you again soon Sincerely,
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For context, I am a lifetime titanium Marriott bonvoy member and have stayed in many Marriott branded resorts over the years and as a result have developed some expectations. Overall we had a great time at this hotel but I couldn’t help but notice the gaps. For this trip, we booked the reservation under my husband’s account who is a Gold Elite member and we were traveling as a family with a baby. We did not get a room upgrade as a Gold Elite but we were greeted with a fruit plate, had access to the Tuna restaurant daily (regular guests are limited to 1x per stay) and had 15% off at the spa.
Overall we got great value. The location is outstanding on a beautiful beach and a short cab ride ($20 reais) to the Porto de Galinhas town. Also the hotel staff is very warm and polite. The hotel is all-inclusive and has many activities and food options.
Here are the reasons I rated this 3-stars:
1) We were informed at check-in (without any prior notice or warning) that the Galinhas and Velas restaurants were closed and the only dinner options were either the buffet at Marketplace or a tasting menu at Tuna. We had originally planned to try the different restaurants in the resort, but instead we had to scramble to get some dining reservations in town (which of course were not included in the all inclusive cost and were logistically more challenging with a baby). The hotel simply said the restaurants were closed and didn’t do anything to make up for the situation.
2) The sauna at the Spa was under maintenance. I love saunas and I was looking forward to using it after my massage but again I just got another “sorry it’s out of service this week and I don’t know when it will be operating again”
3) This property was previously a different hotel that was recently renovated to become a Westin. The common areas look beautiful, but there were some shortcuts taken in the guest rooms. My room in particular had an old / not renovated bathroom and some furniture that looked dated.
4) The hotel room was also not equipped with an iron. We had to call to ask for one and they sent us a very old iron and said they needed it back right away bc it was the only one they had. This is the first time I stay at a Westin without an iron and ironing board in the room.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MÁRCIO SILVA, Marketing at The Westin Porto De Galinhas An All Inclusive Resort
Responded 7 Jan 2023
First of all, we would like to thank you for your choice, loyalty and opportunity to have received you at our resort. We value the quality of our services, customer satisfaction, and above all, the experience they will have with us. We take note of all feedback and would like to let you know that it is extremely important to us. Through them we can measure the quality of our services and the satisfaction of our guests. Sincerely
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The hotel is very beautiful and comfortable, the staff is kind and friendly, the restaurant is excellent, but the rooms could improve. There were no face towels (we asked 2 times and gave up) and the bath towels are two small for the hotel standard. We were cold on a rain June night (winter in Brazil) because the bedspread is too thin and there are no duvets or blankets in the room. The hair dryer is of poor quality, very weak.
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Date of stay: June 2022Trip type: Travelled on business
Room Tip:The hotel is very beautiful, in front of the beach with warm and crystal clear water,
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MÁRCIO SILVA, Marketing at The Westin Porto De Galinhas An All Inclusive Resort
Responded 14 Jun 2022
We appreciate your feedback, we believe a one-off issue. Let's analyze it internally. Our institutions meet international hotel standards to the most demanding public standards. We are very happy to know that your stay was excellent, your satisfaction is the best reward for our employees who work daily to provide you with a memorable service. Sincerely, The Westin Porto de Galinhas
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The hotel is great, beautiful and comfortable. Rooms are clean and quiet. The staff is efficient and polite. They have a great structure and are very organized to receive large groups. The meals are also great and diverse.
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Date of stay: November 2021
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MÁRCIO SILVA, Marketing at The Westin Porto De Galinhas An All Inclusive Resort
Responded 16 Nov 2021
Thank you for evaluating Porto de Galinhas Resort & SPA. It is a privilege to receive your compliments about our services. Your considerations were taken to my team. I also thank you for your comments, which show that we were able to offer you an incredible experience. I hope to receive you many more times at our Resort. Best regards Porto de Galinhas Resort & SPA
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The hotel is great, beautiful, and comfortable. The rooms are clean and quiet. The staff is efficient and polite. They have a great structure and are very organized to receive large groups. The meals are also great and diverse.
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Date of stay: November 2021
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MÁRCIO SILVA, Marketing at The Westin Porto De Galinhas An All Inclusive Resort
Responded 23 Nov 2021
Dear Guest, We would like to express a very special thanks for the beautiful words. Knowing that your stay was so meaningful makes us very happy. We will share your feedback with all of our teams as an added encouragement to continue to provide quality services and accommodation. Yours sincerely,
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I'm glad I visited The Westin in Feb/2023, especially because the resort and its employees were really kind and patient with me and my husband. I'd like to give a shoutout to the manager, Priscilla, who made sure we understood everything about the menus, explaining all the details in English. One of the things I found really captivating about the resort is understanding the pillars which drive the business. I highly recommend the Sleep Well program for future guests who might have trouble sleeping - which was my case. All in all, it was a great 5-star hotel in a paradisiacal place in Brazil.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MÁRCIO SILVA, Marketing at The Westin Porto De Galinhas An All Inclusive Resort
Responded 23 Mar 2023
Thank you for taking the time to share your wonderful experience at The Westin. We are delighted to hear that you and your husband had a great time at our resort in Feb/2023. We are pleased to know that you found our resort and its employees to be kind and patient with you during your stay. We will definitely pass on your compliments to Priscilla, who went above and beyond to make sure that you understood everything about the menus and that your stay was as comfortable as possible. We are also thrilled to hear that you found our Sleep Well program helpful in getting a good night's sleep. Our Sleep Well program is designed to provide guests with a range of amenities and services that promote better sleep, such as comfortable bedding, noise-reducing headphones, and relaxing music. Thank you for recommending our resort to future guests, and we hope to have the pleasure of welcoming you back to The Westin for another fantastic stay soon. Best regards, The Westin Team.
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ice cold room. Plenty of fresh air with balcony. Good internet. Kind service. Water flow is a little low…i was there for one day only…it might be a bummer for a longer stay. The beach is perfect…rough and beautiful when we visited. This Westin has the strong feel of an all-inclusive resort…
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MÁRCIO SILVA, Proprietário at The Westin Porto De Galinhas An All Inclusive Resort
Responded 18 Mar 2024
Prezados Hóspedes, Queremos expressar nossa mais profunda gratidão por compartilharem conosco a incrível experiência que tiveram no Hotel Westin Porto de Galinhas! Ficamos absolutamente encantados ao saber que a sua estadia foi tão gratificante e que vocês guardam conosco memórias inesquecíveis. A equipe do Hotel Westin Porto de Galinhas está dedicada a proporcionar a cada hóspede um serviço impecável, instalações confortáveis e experiências memoráveis. A sua opinião é uma fonte constante de inspiração para todos nós, impulsionando-nos a buscar sempre a excelência em hospitalidade. Esperamos ansiosamente recebê-los novamente em breve para outra estadia maravilhosa. Se vocês têm planos de nos visitar, por favor, não hesitem em entrar em contato conosco diretamente. Estamos à disposição para auxiliá-los a planejar a sua próxima estadia de forma personalizada e especial. Agradecemos imensamente por escolherem o Hotel Westin Porto de Galinhas e por compartilharem a sua experiência positiva conosco. Saibam que a sua recomendação é verdadeiramente valiosa para nós. Atenciosamente, A Equipe do Westin Porto de Galinhas
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The structure of the hotel is beautiful, the rooms are pretty standard, but the structure is lacking. The towels were stained and the cleanliness wasn't the best, the room lacks a chair and a place to put suitcases. The food is very average, every day it's the same product, but in different presentations, I don't recommend long stays. There is no recognition of elite members, the staff are not prepared, the information is inconsistent when we ask. I don't recommend staying, there are other better options.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MÁRCIO SILVA, Proprietário at The Westin Porto De Galinhas An All Inclusive Resort
Responded 4 weeks ago
Queridos Hóspedes, Gostaríamos de expressar nossa mais sincera e profunda gratidão por compartilharem conosco a maravilhosa experiência que tiveram no Hotel Westin Porto de Galinhas. Foi com imensa alegria que recebemos seus relatos, sabendo que sua estadia foi tão gratificante e repleta de momentos inesquecíveis. A equipe do Hotel Westin Porto de Galinhas se dedica a oferecer um serviço impecável, instalações confortáveis e experiências memoráveis a cada um de nossos hóspedes. Suas palavras são uma fonte constante de inspiração para nós, motivando-nos a buscar sempre a excelência em hospitalidade. Estamos ansiosos para recebê-los novamente em breve para outra estadia maravilhosa. Se vocês tiverem planos de nos visitar, por favor, não hesitem em nos contatar diretamente. Estamos à disposição para ajudar a planejar sua próxima estadia de forma personalizada e especial. Agradecemos imensamente por escolherem o Hotel Westin Porto de Galinhas e por compartilharem sua experiência positiva conosco. Saibam que sua recomendação é verdadeiramente valiosa para nós. Com carinho, A Equipe do Westin Porto de Galinhas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Porto de Galinhas area.
PRICE RANGE
RM 1,368 - RM 2,231 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Porto de Galinhas Resort & Spa
LOCATION
BrazilState of PernambucoIpojucaPorto de Galinhas
NUMBER OF ROOMS
154
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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