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    Hotel Pousada e Spa Villa Mercedes

    Rua 5, 60 | Joao Fernandes, Armacao dos Buzios, State of Rio de Janeiro 28950-000, Brazil
    Hotel website
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    May 16
    May 17
    1 room, 2 adults, 0 children
    Lock in the lowest price from our partners
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    Traveller (296)
    Room & Suite (100)
    Pool & Beach (41)
    Pousada Lestada
    284 reviews
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    Overview

    • Excellent33%
    • Very good46%
    • Average10%
    • Poor3%
    • Terrible5%
    29 Aug 2016
    “Views from room terrace and the pool area”
    3 Jul 2016
    “Very nice stay”
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    3 Star Hotel
    All hotel details
    Offers from Hotel Pousada e Spa Villa Mercedes
    Special Offer: Package Deal
    Pousada Lestada
    284 reviews
    #26 of 355 B&Bs / Inns in Armacao dos Buzios
     
    Pousada Joao Fernandes
    293 reviews
    #9 of 355 B&Bs / Inns in Armacao dos Buzios
     
    Hotel Ilha Branca Inn
    414 reviews
    #61 of 100 hotels in Armacao dos Buzios
     
    Latitud Buzios Hotel
    267 reviews
    #57 of 355 B&Bs / Inns in Armacao dos Buzios
     
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    Rooms
    16 May17 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 29 August 2016

    Great views and lovely surroundings with plenty colourful flowers, decent breakfast in very pleasant dining room. Room was large and had all we needed. Pool was a bit cloudy and didn't have any whiff of chlorine! It's up a hill - hence the fab views...More

    Helpful?
    Response from Latitud-Hoteles, Gerente at Hotel Pousada e Spa Villa Mercedes

    Dear rgk82, Thank you for your honest review. Everything helps to improve our service. Regards, Latitud Hoteles

    Reviewed 3 July 2016

    Nice hotel, big and tidy rooms, beautiful location and very helpful staff. The breakfast was excellent and the hotel offered various transfers to different beaches and to the airport. Only comments would be that the hotel was about 25 minutes walking from the centre of...More

    Helpful?1  
    Response from Latitud-Hoteles, Gerente at Hotel Pousada e Spa Villa Mercedes

    Dear Samantha Z, Thenk you for your review. We know is a 20 minutes walk distance, that's why we have transfer services for free to go downtown everyday. We're glad you enjoed your stay with us. Best regards, Latitud Hoteles

    Reviewed 3 May 2016

    I booked Villa Mercedes through Booking.com, it looked and sounded great - how deceiving!!! We arrived at the Villa Mercedes mid-afternoon to find a receptionist that spoke little English, luckily our driver, a friend of a friend could interpret for us. We had requested two...More

    Helpful?
    Response from Latitud-Hoteles, Gerente at Hotel Pousada e Spa Villa Mercedes

    Dear Catherine, Our facilities are under the safety and hygiene indicating the corresponding organ. That referred to the stairs, railings, etc. With regard to the allocation of rooms, it is subject to availability in all cases and is specified where he made his reservation. The...More

    Reviewed 4 January 2016

    We loved the views - rooms otherwise average and not very clean. Front desk attitude needs improvement: website states BFST INCLUDED but they insisted to charge additionally for a mediocre bfst. We also were asked to pay for our stay also our BOOKING.COM voucher clearly...More

    Helpful?
    Response from Latitud-Hoteles, Gerente at Hotel Pousada e Spa Villa Mercedes

    Dear Sir I strongly apologise for your inconvinience. Booking.com Never pre pay bookings at Brazil, never the less we appologise for the rude treatment that your receive in our hotel. We kindly ask you to give us a detailed feedback to calidad@latitudhoteles.com in order to...More

    Reviewed 1 January 2016

    Great views, bright and airy interior - but that's where it ends. While we checked in with a very friendly staff member we experienced rude attitude at the front desk through one of their staff members. Their booking.com description refers to " best included" while...More

    Helpful?
    Response from Latitud-Hoteles, Gerente at Hotel Pousada e Spa Villa Mercedes

    Dear Ingrid We are adding to our staff english spoken recepcionists for a better comunication with our clients. please contact us to calidad@latitudhoteles.com in order to get further details of your experience and if your booking voucher sais breakfast included we will find a solution...More

    Pousada Lestada
    284 reviews
    #26 of 355 B&amp;Bs / Inns in Armacao dos Buzios
     
    Pousada Joao Fernandes
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    Hotel Ilha Branca Inn
    414 reviews
    #61 of 100 hotels in Armacao dos Buzios
     
    Latitud Buzios Hotel
    267 reviews
    #57 of 355 B&amp;Bs / Inns in Armacao dos Buzios
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Spa
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Multilingual Staff
    • Shuttle Bus Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Bar/Lounge
    • Spa
    • Restaurant
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$59 - US$158 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Spa Hotel in Armacao dos Buzios
    Photos
    Traveller (296)
    Room & Suite (100)
    Pool & Beach (41)
    Dining (15)
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    Questions & AnswersAsk a question
    Laura Patricia B
    hola queria saber sobre la cena, donde te llevan y como es la comida,gracias
    9 March 2017|
    Answer
    Response from Silvana B | Reviewed this property |
    hola! te llevan a la Posada Ilha Branca, la noche que nosotros fuimos, terminamos cenando ensalada, porque en realidad la comida no era de buena calidad, Saludos
    0
    Votes
    Google Translation
    Silvia T
    Buenas noches! Reserve en la posada con régimen de desayuno...pero ahora, viendo los distintos comentarios veo que solo tienen acceso gratuito a los traslados los de media pension..alguien sabrá indicarme si cuentan con algún servicio de traslado pago y los costos aproximados..gracias!!!
    3 March 2017|
    Answer Show all 7 answers
    Response from afbru_1964 | Reviewed this property |
    Hola los traslados al centro no necesitan tener contratado regimen de media pension. Solo con estar hospedado en la posada te lo brindan. Informate con el conserje al llegar. Buen viaje!!!!
    0
    Votes
    Google Translation
    adriloucio
    Porque ocultan mi comentario sobre mi falta de dinero??? Insisto son LADRONES, tengo la seguridad que deje dinero y NO ESTABA cuando me entregaron el equipaje.
    3 January 2017|
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    Room Tips
    "I think all rooms have sea views"
    Read review
    "If you have small kids, choose a room not so high 'cos there are lots of stairs and no elevator."
    Read review