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See all 105 hotels in Armacao dos Buzios

Hotel Pousada e Spa Villa Mercedes

370 reviews
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Traveller (325)
Room & Suite (174)
Pool & Beach (71)
Overview
  • Excellent34%
  • Very good48%
  • Average10%
  • Poor3%
  • Terrible5%
22 Jun 2017
“Beautiful view!”
29 Aug 2016
“Views from room terrace and the pool area”
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hotel Pousada e Spa Villa Mercedes
Special Deal: Free breakfast with your stay
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1 - 5 of 11 reviews
Reviewed 23 June 2017

Beautiful view from all of the rooms, which are comfortable without exceeding items. Bedroom clothing are new and clean and of good taste. Personnel is polite and attentive. I was in a group with friends and they had some problems with the supply of hot...More

1  Thank MarceloBrasileiro
Reviewed 29 August 2016

Great views and lovely surroundings with plenty colourful flowers, decent breakfast in very pleasant dining room. Room was large and had all we needed. Pool was a bit cloudy and didn't have any whiff of chlorine! It's up a hill - hence the fab views...More

1  Thank rgk82
Response from Latitud-Hoteles, Gerente at Hotel Pousada e Spa Villa MercedesResponded 13 February 2017

Dear rgk82, Thank you for your honest review. Everything helps to improve our service. Regards, Latitud Hoteles

Reviewed 3 July 2016

Nice hotel, big and tidy rooms, beautiful location and very helpful staff. The breakfast was excellent and the hotel offered various transfers to different beaches and to the airport. Only comments would be that the hotel was about 25 minutes walking from the centre of...More

2  Thank Samantha Z
Response from Latitud-Hoteles, Gerente at Hotel Pousada e Spa Villa MercedesResponded 20 July 2016

Dear Samantha Z, Thenk you for your review. We know is a 20 minutes walk distance, that's why we have transfer services for free to go downtown everyday. We're glad you enjoed your stay with us. Best regards, Latitud Hoteles

Reviewed 3 May 2016

I booked Villa Mercedes through Booking.com, it looked and sounded great - how deceiving!!! We arrived at the Villa Mercedes mid-afternoon to find a receptionist that spoke little English, luckily our driver, a friend of a friend could interpret for us. We had requested two...More

Thank kathy01573
Response from Latitud-Hoteles, Gerente at Hotel Pousada e Spa Villa MercedesResponded 19 May 2016

Dear Catherine, Our facilities are under the safety and hygiene indicating the corresponding organ. That referred to the stairs, railings, etc. With regard to the allocation of rooms, it is subject to availability in all cases and is specified where he made his reservation. The...More

Reviewed 4 January 2016

We loved the views - rooms otherwise average and not very clean. Front desk attitude needs improvement: website states BFST INCLUDED but they insisted to charge additionally for a mediocre bfst. We also were asked to pay for our stay also our BOOKING.COM voucher clearly...More

Thank Travel2Adventure
Response from Latitud-Hoteles, Gerente at Hotel Pousada e Spa Villa MercedesResponded 21 January 2016

Dear Sir I strongly apologise for your inconvinience. Booking.com Never pre pay bookings at Brazil, never the less we appologise for the rude treatment that your receive in our hotel. We kindly ask you to give us a detailed feedback to calidad@latitudhoteles.com in order to...More

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Traveller (325)
Room & Suite (174)
Pool & Beach (71)
Dining (54)
Hotel & Grounds (209)
Family and Play Areas (13)
Bathroom (5)
About
Amenities
Top amenities
Pool
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Hotel Amenities
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Shuttle Bus Service
Room Service
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Restaurant
Details
Price range
US$56 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Spa Hotel in Armacao dos Buzios
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$56 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Spa Hotel in Armacao dos Buzios
Room types
Suites, Non-Smoking Rooms
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