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Beautiful view from all of the rooms, which are comfortable without exceeding items. Bedroom clothing are new and clean and of good taste. Personnel is polite and attentive. I was in a group with friends and they had some problems with the supply of hot...More
Great views and lovely surroundings with plenty colourful flowers, decent breakfast in very pleasant dining room. Room was large and had all we needed.
Pool was a bit cloudy and didn't have any whiff of chlorine! It's up a hill - hence the fab views...More
Response from Latitud-Hoteles, Gerente at Hotel Pousada e Spa Villa MercedesResponded 13 February 2017
Thank you for your honest review. Everything helps to improve our service.
Nice hotel, big and tidy rooms, beautiful location and very helpful staff. The breakfast was excellent and the hotel offered various transfers to different beaches and to the airport. Only comments would be that the hotel was about 25 minutes walking from the centre of...More
1 Thank Samantha Z
Response from Latitud-Hoteles, Gerente at Hotel Pousada e Spa Villa MercedesResponded 20 July 2016
Dear Samantha Z,
Thenk you for your review. We know is a 20 minutes walk distance, that's why we have transfer services for free to go downtown everyday.
We're glad you enjoed your stay with us.
I booked Villa Mercedes through Booking.com, it looked and sounded great - how deceiving!!! We arrived at the Villa Mercedes mid-afternoon to find a receptionist that spoke little English, luckily our driver, a friend of a friend could interpret for us. We had requested two...More
Response from Latitud-Hoteles, Gerente at Hotel Pousada e Spa Villa MercedesResponded 19 May 2016
Our facilities are under the safety and hygiene indicating the corresponding organ. That referred to the stairs, railings, etc.
With regard to the allocation of rooms, it is subject to availability in all cases and is specified where he made his reservation.
We loved the views - rooms otherwise average and not very clean. Front desk attitude needs improvement: website states BFST INCLUDED but they insisted to charge additionally for a mediocre bfst. We also were asked to pay for our stay also our BOOKING.COM voucher clearly...More
Response from Latitud-Hoteles, Gerente at Hotel Pousada e Spa Villa MercedesResponded 21 January 2016
I strongly apologise for your inconvinience. Booking.com Never pre pay bookings at Brazil, never the less we appologise for the rude treatment that your receive in our hotel.
We kindly ask you to give us a detailed feedback to email@example.com in order to...More
US$26 - US$228 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#17 Spa Hotel in Armacao dos Buzios
Number of rooms
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State of Rio de Janeiro >
Armacao dos Buzios
Also Known As
Hotel Pousada e Spa Villa Mercedes Armacao Dos Buzios, Brazil