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Windsor Excelsior Hotel

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Traveller (728)
Room & Suite (499)
Pool & Beach (163)
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Overview
  • Excellent39%
  • Very good46%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
“copacabana beach”(185 reviews)
“rooftop pool”(49 reviews)
“breakfast buffet”(37 reviews)
AMENITIES
Free Internet
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,553)
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576 results
Traveller rating
176
257
94
33
16
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Time of year
LanguageEnglish
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176
257
94
33
16
Show reviews that mention
All reviewscopacabana beachrooftop poolbreakfast buffetchrist the redeemerbeach servicebeach frontbit datedtop floorexcellent locationsmall poolfront desk staffsuperior roomcorner roomcomfortable hotelbeach viewsouth americadecent size
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1 - 5 of 576 reviews
Reviewed 5 days ago

The Windsor is located across the street from the famous Copacabana Beach. You couldn't ask for a better location. When the sun goes down, the fun on the beach doesn't. There are tons of bars and restaurant that line the beach offering dance music as...More

Thank Cegis360Playground
Response from VictorMasetti, Gerente geral at Windsor Excelsior HotelResponded 4 days ago

Dear guest, Thank you for leaving this nice comment after your recent stay at the Windsor Excelsior Hotel. We are glad that we could exceed your expectations and that you had an enjoyable stay in our hotel. Our team will be delighted to hear that...More

Reviewed 1 week ago via mobile

I travel around 200 days per year all over the world and this hotel is my worst experience ever. Rooms are good and clean, but the staff is very rude. While entering in the hall with my girlfriend they humiliated her (and myself) insinuing she...More

1  Thank Love_Today_FR
Response from VictorMasetti, Gerente geral at Windsor Excelsior HotelResponded 5 days ago

Dear guest, We were surprised by the report as it is not pattern Windsor chain rude service to any kind of guest. We at Windsor do not make any difference between our customers nor segregate by race, ethnicity among others, because as hoteliers we are...More

Reviewed 1 week ago via mobile

Back to London after two great weeks at the Excelsior with my wife. Hotel always good but be very careful when going out. wear nothing and I mean nothing that appears to have any value or you might suffer the atempt of a mugging as...More

Thank simascarlos99
Response from VictorMasetti, Gerente geral at Windsor Excelsior HotelResponded 6 days ago

Dear Guest, Thank you for leaving this nice comment after your recent stay at the Windsor Excelsior Hotel. We are glad that we could exceed your expectations and that you had an enjoyable stay in our hotel. Our team will be delighted to hear that...More

Reviewed 2 weeks ago via mobile

The hotel is located at the copacabana, just first line to the beach. Rooms are nice, big enough and appropriate for a four star hotel. Breakfast is nice, with variety of food. On the roof a small pool and small gym. Staff were extremely nice...More

Thank Yaronlevi
Response from VictorMasetti, Gerente geral at Windsor Excelsior HotelResponded 2 weeks ago

Dear Yaronlevi, Thank you very much for your comments on your stay at the Windsor Excelsior Hotel. , We were very happy to hear that you enjoyed the time spent in our hotel. Thank you for choosing to stay with us and we hope to...More

Reviewed 2 weeks ago via mobile

We spent 3 nights here during our tour of South America. The hotel is in a really good location on Copacabana Beach, with sun beds, parasols and towels freely available on the beach. The room was spacious and clean but a little dated, it had...More

Thank Joe b
Response from VictorMasetti, Gerente geral at Windsor Excelsior HotelResponded 2 weeks ago

Dear Joe B., Thank you very much for your comments on your stay at the Windsor Excelsior Hotel. We were very happy to hear that you enjoyed the time spent in our hotel. We have categories of apartments that have coffee machine, so in your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Breakfast included
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$25 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Rio de Janeiro
#22 Romantic Hotel in Rio de Janeiro
#24 On the Beach Hotel in Rio de Janeiro
#30 Business Hotel in Rio de Janeiro
#31 Luxury Hotel in Rio de Janeiro
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$25 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Rio de Janeiro
#22 Romantic Hotel in Rio de Janeiro
#24 On the Beach Hotel in Rio de Janeiro
#30 Business Hotel in Rio de Janeiro
#31 Luxury Hotel in Rio de Janeiro
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (728)
Room & Suite (499)
Pool & Beach (163)
Dining (60)
Amenities (20)
Family and Play Areas (3)
Nearby
Copacabana
The rowdy Copacabana is one of the most traditional
and old areas from Rio de Janeiro. This neighbourhood
is a blend of Brazilian soul - crowded, rowdy and
traditional. This neighbourhood has a bit of
everything: bars with music, pubs, street fairs,
chaotic streets, and many shops. All these things and
more live side-by-side. There are options for all
price points and tastes. However, the most powerful
...More
Questions & Answers
Ask a question
blueandwhitehoops
10 September 2017|
AnswerShow all 3 answers
Response from 1NONLY | Reviewed this property |
I don't remember seeing the iron or board. I am sure the hotel will provide them to you . I vaguely remember that several hotel chains have removed the iron / board facilities to reduce risk of fires . However the items are... More
1
Vote
blueandwhitehoops
31 August 2017|
AnswerShow all 2 answers
Response from honeysusie | Reviewed this property |
There are lots of shops behind the hotel.There is lots of water sold. I did not buy any wine or beer but there are supermarkets around and they will probably sell them.
2
Votes
blueandwhitehoops
18 August 2017|
Answer
Response from betterthanwork | Reviewed this property |
Not sure of the times but the hotel should be able to advise - they replied to me using the contact tab on their website. Breakfasts were busy, but the food was plentiful, varied and well replenished.
1
Vote
Room Tips
"If you can, pay more for the sea view"
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"Select a room with at least a side view of the beach."
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"408 faces the Copacabana beach..but noone in our group of 36 complained about their room...they were all nice!"
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"Rooms appear to be very quiet in all aspects."
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