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Hotel Novotel Rio De Janeiro Santos Dumont

NovotelUS$91*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$188*
US$91*
US$188*
US$91*
US$188*
US$91*
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Hotel Novotel Rio De Janeiro Santos Dumont
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1,357 Reviews from our TripAdvisor Community

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Showing 246: English reviews
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Cleveland, Ohio
Reviewed 5 weeks ago

The key to this hotel is how close it is to the airport - Unless it's raining, it's a VERY easy walk over the footbridge and around he corner. I arrived Easter morning, so just about everything in the area was deserted. I did spend an hour or two walking around the area, but there wasn't that much to see....

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Helpful?
Thank NelPit
NovotelRJSDU, General Manager at Hotel Novotel Rio De Janeiro Santos Dumont, responded to this review

NelPit, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcio Ramalho General Manager

Reviewed 14 April 2017 via mobile

I stayed over 49 days (who was counting!), and over all the experience was excellent. Staff - from the front desk, to the restaurant (breakfast/lunch/dinner), including the cleaning staff..., all very friendly and willing to please. I worked at an office next door, so the location was the best. Having the Santos Dumont airport across the street, literately, is fantastic...

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Helpful?
Thank Mario V
NovotelRJSDU, General Manager at Hotel Novotel Rio De Janeiro Santos Dumont, responded to this review

Dear Mario, We very much appreciate your comments regarding your stay at the Novotel RJ Santos Dumont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 8 April 2017 via mobile

Good rooms - great view on the airport. Some needed improvements: Food is ok - but room service not - you ask for specifics (no rice, mayonnaise please...) and they are not able to take the order properly - food arrives sometimes cold. Floor and elevator didn't have air conditioning working. Reception would not be staffed one morning and you...

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Helpful?
Thank Ricardo N
NovotelRJSDU, General Manager at Hotel Novotel Rio De Janeiro Santos Dumont, responded to this review

Dear Ricardo, Thank you for send your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcio Ramalho General Manager

London, United Kingdom
Reviewed 30 March 2017

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 832winstonj
NovotelRJSDU, General Manager at Hotel Novotel Rio De Janeiro Santos Dumont, responded to this review

London, United Kingdom
Reviewed 15 February 2017 via mobile

The hotel was not situated in the best of location for the holiday we came for . The staff were friendly and ready to assist all the time . Rooms were ok nothing special and the breakfast was good. Would recommend this place more for business stay then holiday on the beaches

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Helpful?
Thank Aarti R
NovotelRJSDU, General Manager at Hotel Novotel Rio De Janeiro Santos Dumont, responded to this review

Dear Aarti, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcio Ramalho General Manager

Salvador, BA
Reviewed 3 February 2017

Review collected in partnership with Accorhotels.com
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Helpful?
Thank EdilsonFSantos
NovotelRJSDU, General Manager at Hotel Novotel Rio De Janeiro Santos Dumont, responded to this review

Rio de Janeiro, RJ
Reviewed 18 December 2016

Ideal for a fast trip, because it's near the Santos Dumont airport, you can go by walk from the airport. The hotel follows the Novotel patterns, which is good. Good attendants, clean and new rooms. It's far from the Rio's touristic points, but it's possible to get taxis, buses or subway. During the night the region is not so safe,...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank CarlosMissao
NovotelRJSDU, Gerente geral at Hotel Novotel Rio De Janeiro Santos Dumont, responded to this review

Dear Geraldo Luiz Cardoso Chaves, We very much appreciate your comments regarding your stay at the Novotel Rio de Janeiro Santos Dumont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously...

São Paulo, Sp
Reviewed 16 December 2016

Accomodation are OK, but service at the bar in the ground floor is terrible. I arrive to eat at 9:30PM and had to wait almost 45 minutes to have my food. I asked chicken breast and it came dry and hard. The excuse was that there were many orders for room service. As the food took to long to arrive,...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Thomaz_27
NovotelRJSDU, Gerente geral at Hotel Novotel Rio De Janeiro Santos Dumont, responded to this review

Dear Thomaz, Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Santos Dumont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

São Bento do Sul
Reviewed 14 December 2016

Poor service and infraxtructure for a Novotel (comparing to others) and too expensive based on this service and structure comparison. No pool, some people of staff could not orientate properly when asked for some suggestions.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Pedro R
NovotelRJSDU, Gerente geral at Hotel Novotel Rio De Janeiro Santos Dumont, responded to this review

Dear, Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Santos Dumont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Sao Paulo, SP
Reviewed 6 December 2016

The installation is on downtown, but the hotel is very calm, quiet and clear, the big advantage is that it very close of the down town offices. The restaurant is good with a Fair cost. The break-fast is very good too.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank jos_celiot
NovotelRJSDU, Gerente geral at Hotel Novotel Rio De Janeiro Santos Dumont, responded to this review

Dear, We very much appreciate your comments regarding your stay at the Novotel Rio de Janeiro Santos Dumont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

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04/06/2017 05/06/2017
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Staying in Centro

Neighbourhood Profile
Centro
Downtown Rio is the place where this city was born. With modern skyscrapers sharing space with historical buildings and landmarks, this neighbourhood is living proof that the old and the new can live together harmoniously. As you would expect, downtown is where all major companies house their offices. However, the region isn’t restricted to businesses. Gems such like the “Paço Imperial,” which is a cultural centre that used to serve as a residence for governors of Brazil, can be found here. Pedra do Sal, a Monday night street party, is also in this neighbourhood. This landmark is the birthplace of samba and is famous for its “roda de sambas” (“dance circles”). Stop in for one and get closer to discovering where Brazilian happiness comes from.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Novotel has more than 400 hotels in 60 countries, located in the centre of key cities and suitable both for business trips and for holidays. Whether you visit us to relax, eat, work or find yourself, our facilities and teams are entirely at your service. ... more   less 

Additional Information about Hotel Novotel Rio De Janeiro Santos Dumont

Address: Avenida Marechal Camara 300 | Centro, Rio de Janeiro, State of Rio de Janeiro 20020-080, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Centro
Price Range: RM327 - RM507 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Rio De Janeiro Santos Dumont 4*
Number of rooms: 149
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Hotwire, Expedia, Booking.com, Orbitz, Hotels.com, Priceline, Cancelon, getaroom.com, Evoline ltd, TripOnline SA, HotelQuickly and HRS so you can book your Hotel Novotel Rio De Janeiro Santos Dumont reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Rio De Janeiro Santos Dumont Hotel Rio De Janeiro
Hotel Novotel Rio De Janeiro Santos Dumont Brazil
Hotel Style:
#4 Green Hotel in Rio de Janeiro
#8 Business Hotel in Rio de Janeiro
#18 Family Hotel in Rio de Janeiro
#19 Romantic Hotel in Rio de Janeiro
#30 Luxury Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Novotel Rio De Janeiro Santos Dumont staff and other travellers.
6 questions
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Questions? Get answers from Hotel Novotel Rio De Janeiro Santos Dumont staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the up floors with back street view”
Rodriguescac, 28 Jun 2016 | Read review
“Request a room on a higher floor toward the city and you can see Christ the Redeemer”
drindab, 24 Feb 2016 | Read review
“Rooms on the top floor, facing the airport, away from lifts are the best rooms as they have better views and are quieter”
carmeng34, 10 Jul 2015 | Read review
“This is a very modern hotel, you can't go wrong when you pick your room. I prefer the view to the Christ Redeemer.”
stephaniemD555JN, 19 Apr 2015 | Read review
“I had room on top floor and it was very pleasant. Quiet, comfortable and spacious enough.”
Edward2808, 30 Mar 2015 | Read review
5 of 5
Novotel
US$91* /night
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Orbitz.comUS$91
Hotwire.comUS$91
AMOMAUS$188
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Prices are for 1 room, 2 adults
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