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Mercure Rio de Janeiro Botafogo Hotel

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832 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Rio de Janeiro Botafogo Hotel
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Showing 99: English reviews
Kaunas, Lithuania
Reviewed 17 April 2016

I have stayed in many Accor hotels across the world, but staying in this Mercure Botafogo hotel was the worst one. No, it wasn't terrible or very bad experience, but comparing with my other stayings in Novotel or Mercure hotels in various countries, this one was really the worst. And there were many reasons for it. Let's start: 1. I...

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Helpful?
1Thank Setonas
Cristian Y, Gerente geral at Mercure Rio de Janeiro Botafogo Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your...

Nouakchott, Mauritania
Reviewed 8 April 2016

Very small room, but clean and everything worked. I liked the balcony, though no special view. Botafogo is a great area, and hotel is close to metro. Might stay here again. Staff varied: one charming young man who spoke good English; others diffident. No welcome drink. Good WiFi.

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Thank John_Conakry
Cristian Y, Gerente geral at Mercure Rio de Janeiro Botafogo Hotel, responded to this review

Thank you for your comments about our services. We hope to see you soon at the Mercure RJ Botafogo. Regards, Cristian Ynonye General manager

Sao Paulo, Brazil
Reviewed 24 March 2016

The hotel is situated in the area where I need to go and is the best option I could find. Rooms are great and staff if very pleasant with all guests! I can recommend to the hotel to all who need to be in Botafogo - Rio!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank DetlevFenselau
Cristian Y, Gerente geral at Mercure Rio de Janeiro Botafogo Hotel, responded to this review

Thank you about your opinion during your accommodation here. It's a pleasure to receive positive opinions. We will share it with our team, and it, will be a good motivation to improve our services ever and ever. Best regards, Cristian Ynonye General Manager

Bouvines, France
Reviewed 4 March 2016

I use to be in Mercure hotel all the year for business travel, and I was disappointed by this Mercure hotel, which was not at the level I use to have : rooms not really clean, breakfast very "poor", air conditioner very noisy, no welcome drink knowing that I am Platinum LeClub Accor. So, I don't recommend this hotel.

Review collected in partnership with Accorhotels.com
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Thank Philippe G
Cristian Y, Gerente geral at Mercure Rio de Janeiro Botafogo Hotel, responded to this review

Thank you for your comments regarding your stay at Mercure RJ Botafogo. At Mercure, we try to offer a quality service, but unfortunately, we can not get it during your stay. Make sure that all comments will be treated with our team, looking for solutions for all problems. Sincerely, Cristian Ynonye General manager

Manilla, Australia
Reviewed 28 February 2016

Found staff very helpful. Room a little small Breakfast was fine lots of fresh fruit. A driver Anderson Hass email (riotransfers@gmail.com) was very good spoke english and was always early. he was recommended by the hotel. Lots of shops and eating places close by (but very little english spoken)

Review collected in partnership with Accorhotels.com
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Thank merrylin5
Cristian Y, Gerente geral at Mercure Rio de Janeiro Botafogo Hotel, responded to this review

Thank you about your opinion during your accommodation here. It's a pleasure to receive positive opinions. We will share it with our team, and it, will be a good motivation to improve our services ever and ever. Best regards, Cristian Ynonye General Manager

Sao Paulo, SP
Reviewed 19 February 2016

This Mercure is located in the middle of the Botafogo neighborhood and 0.6 mile from the beach. It is surrounded by several stores, supermarkets, drugstores, a subway station and facing Christ the Redeemer. In fact this property is a mix of residential condo and apart hotel. My accomodation itself did not differ from a regular Mercure room, but they have...

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Thank SilvioT
Cristian Y, Gerente geral at Mercure Rio de Janeiro Botafogo Hotel, responded to this review

Thank you for your comments regarding your stay at Mercure RJ Botafogo. At Mercure, we try to offer a quality service, but unfortunately, we can not get it during your stay. Make sure that all comments will be treated with our team, looking for solutions for all problems. Sincerely, Cristian Ynonye General manager

Peru
Reviewed 12 February 2016

We were 3 people enjoying the food inthis hotel , so delicious , agua de coco, delicios eggs with milk really nice , thanks to administrador Luis enrique marquez and staff were incredible polite. thanks so much to them and yes the hotel is near to many place interesting in Rio. nice hotel mercure...thanksso much

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Thank NE Q
Cristian Y, Gerente geral at Mercure Rio de Janeiro Botafogo Hotel, responded to this review

Dear guest Thank you for taking the time to tell us about your experience at out restaurant. I am sharing your comments with Luiz and his team to keep a superior service for evey customer. We hope serve you in the near future. Sincerelly Cristian Ynonye General Manager

Sao Paulo, SP
Reviewed 10 February 2016

This was my first time at the hotel near to work. It has a great location from bus stop and about 4 blocks from the subway. The front desk cannot be classified as truly helpful or engaged to smile (not that I needed but it something that you expect though). The room was too (I mean toooooo) small but incredibly...

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Thank KarenTurek
Cristian Y, Gerente geral at Mercure Rio de Janeiro Botafogo Hotel, responded to this review

Dear Karen, Thank you for taking the time to tell us about your experience at the Mercure RJ Botafogo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Hockessin, Delaware
Reviewed 1 February 2016

The location is good, 10 minutes walk to subway, close to the supermarket, fast food stores, restaurants. 10 to 15 minutes taxi to Christ the Redeemer and Sugarloaf Mountain. The room is clean. The services is good. Especially Fecipe Martins who is in front desk at lower level entrance, he helped us find taxi and tell them where we will...

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Thank susan19842016
Cristian Y, Gerente geral at Mercure Rio de Janeiro Botafogo Hotel, responded to this review

Dear Susan, Thank you for taking the time to tell us about your experience at the Mercure RJ Botafogo. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sharing your feedback with our team, especially to Felipe who helped you. We hope that you will give...

Nassington, United Kingdom
Reviewed 1 February 2016

We stayed at the Mercure for 4 nights at the back of a 4 week cruise in South America. On first sight you do wonder a little what the Mercure will be like inside as it appears somehow squeezed into a space amongst other buildings. Once inside however it is good! Staff are very friendly and accommodating if not a...

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Thank united01
Cristian Y, Gerente geral at Mercure Rio de Janeiro Botafogo Hotel, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure RJ Botafogo. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope...

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Staying in Botafogo

Neighbourhood Profile
Botafogo
In recent years, Botafogo has become one of the hottest neighbourhoods in Rio. It hosts many modern restaurants with contemporary food and many venues to listen to rock and electronic music. Its numerous bars and pubs make this area a great choice for anyone interested in a great nightlife experience - in fact, some bars in the area are open all night. Casa Daros, an art museum that showcases amazing artists from Latin America, is a must see located in a historical building in Botafogo.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Feel at home with true comfort and hospitality in a great location. You will be welcome at the Mercure Rio de Janeiro Botafogo. The Mercure Rio de Janeiro Botafogo hotel, between Rua Sao Clemente and Rua Voluntarios da Patria, is located in an area with many major national and international businesses, clinics and an important gastronomic hub. The hotel lies under the arms of Christ the Redeemer, within easy reach of the city center and metro. It is close to the Rio Sul and Botafogo Praia shopping centers and Unibanco cinema space. A few minutes from Copacabana beach, the Botanical Gardens, Lagoa and Santos Dumont Airport. ... more   less 

Additional Information about Mercure Rio de Janeiro Botafogo Hotel

Address: Rua Sorocaba 305, Rio de Janeiro, State of Rio de Janeiro 22271-110, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Botafogo
Price Range: RM359 - RM496 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Rio de Janeiro Botafogo Hotel 4*
Number of rooms: 88
Reservation Options:
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Also Known As:
Mercure Apartments Rio De Janeiro Botafogo Hotel Rio De Janeiro
Mercure Rio De Janeiro Botafogo Hotel Brazil
Hotel Style:
#53 Luxury Hotel in Rio de Janeiro
#56 Business Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Rio de Janeiro Botafogo Hotel staff and other travellers.
5 questions
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Questions? Get answers from Mercure Rio de Janeiro Botafogo Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good price vs. quality”
 of 5 bubbles Maxbirsa, 23 Sep 2016 | Read review
“Rooms on the south end are quieter, from the late night bars nearby”
 of 5 bubbles Kingzgtz, 13 Sep 2016 | Read review
“Superior rooms will be a hotel-like room.”
 of 5 bubbles SilvioT, 19 Feb 2016 | Read review
“try to get a room in this hotel with time in feb is some time really full”
 of 5 bubbles neq2016, 12 Feb 2016 | Read review
“call early morning and ask to hold a room with view to Christ Redemptor”
 of 5 bubbles crispity, 15 Jan 2016 | Read review
5 of 5