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JW Marriott Hotel Rio de Janeiro

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Traveller (1038)
Room & Suite (357)
Pool & Beach (113)
Overview
  • Excellent56%
  • Very good30%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“copacabana beach”(387 reviews)
“griffin club”(18 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
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Offers from JW Marriott Hotel Rio de Janeiro
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Offers from JW Marriott Hotel Rio de Janeiro
Special Offer: Member Rates
Hotel packages
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,391)
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1,517 results
Traveller rating
772
460
175
67
43
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772
460
175
67
43
Show reviews that mention
All reviewsthe executive loungecopacabana beachgriffin clubrooftop poolocean viewconcierge desklobby barplatinum memberbeach serviceavenida atlanticafitness centerrooms are smalllate checkhotel is in a great locationsugarloaf mountainbeach frontchrist the redeemer
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1 - 5 of 1,517 reviews
Reviewed 6 days ago

Visiting Rio with our three kids and not knowing Portuguese made us feel more comfortable staying with Marriott and our stay exceeded our expectations. We are loyal Marriott members and every interaction we had with the staff from the doormen, concierge, housekeeping, the executive lounge...More

Thank Melissa K
Response from JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de JaneiroResponded 5 days ago

Dear Melissa K, Thank you for sharing your experience at the JW Marriott Rio de Janeiro! It's through comments like yours that we know that we are delivering the truly JW treatment. It looks like you had a great time here, and we hope to...More

Reviewed 6 days ago via mobile

Staff was so friendly and most spoke great English. The rooftop bar has great food and a spectacular view. (Pool was a little cloudy, time to check it!) Bartender brought beers to us in the pool. Big, round cushy snuggle sofas - a nice way...More

Thank Lise B
Response from JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de JaneiroResponded 4 days ago

Dear Lise B, We're very happy to know that we enchanted your experience here. Our main goal is to provide the best service to our guests, we agree with you that our staff is excellent and provides the best JW Treatment there is. In your...More

Reviewed 6 days ago

First of all, arriving at the hotel they had lost my reservation. I had to book a room for the first night at the exorbitant rate of $550 ... They took more than 3 weeks to refund the money back. In addition, the service was...More

Thank myriam s
Response from JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de JaneiroResponded 6 days ago

Dear myriam s, We're very sorry about this odd situation regarding your reservation. We will send your review to our leaders to make sure this won't happen again. I would like to thank you for taking your time to provide us with your feedback, it...More

Reviewed 1 week ago via mobile

My wife and I stayed here for 3 nights we had a really nice stay. The bartender on the roof was nice and took pretty good care of us. The desk agents were each really nice, such a warm welcome and they were really well...More

Thank Michael A
Response from JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de JaneiroResponded 6 days ago

Dear Michael A, It's so nice to know you a had a great experience with us. We are really proud of our team for providing the true JW Marrriott service and we agree that Youssef is amazing! He's going to be really glad to know...More

Reviewed 1 week ago via mobile

I visit the hotel three or four times over the last few years and always receive the same warm welcome and support from the staff of the hotel. all staff are always efficient and courteous I must however make special mention of the barman Youssef...More

Thank Jim158TA
Response from JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de JaneiroResponded 1 week ago

Dear Jim158TA, Thank you for choosing to stay with us again! We will certainly pass your kind words along to Youssef and Joanne! We sure are very proud to have them on our team, as they go above and beyond to create amazing experiences for...More

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Best Value Properties in Rio de Janeiro, RJ
See all 285 hotels in Rio de JaneiroSee all
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$203 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Rio de Janeiro
#8 Romantic Hotel in Rio de Janeiro
#9 Spa Hotel in Rio de Janeiro
#13 On the Beach Hotel in Rio de Janeiro
#14 Green Hotel in Rio de Janeiro
#20 Luxury Hotel in Rio de Janeiro
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$203 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Rio de Janeiro
#8 Romantic Hotel in Rio de Janeiro
#9 Spa Hotel in Rio de Janeiro
#13 On the Beach Hotel in Rio de Janeiro
#14 Green Hotel in Rio de Janeiro
#20 Luxury Hotel in Rio de Janeiro
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1038)
Room & Suite (357)
Pool & Beach (113)
Dining (46)
Business Centre & Event Rooms (11)
Amenities (11)
Family and Play Areas (2)
Nearby
Copacabana
The rowdy Copacabana is one of the most traditional
and old areas from Rio de Janeiro. This neighbourhood
is a blend of Brazilian soul - crowded, rowdy and
traditional. This neighbourhood has a bit of
everything: bars with music, pubs, street fairs,
chaotic streets, and many shops. All these things and
more live side-by-side. There are options for all
price points and tastes. However, the most powerful
...More
Questions & Answers
Ask a question
rstepho
17 February 2018|
AnswerShow all 5 answers
Response from Farhana H | Reviewed this property |
The concierge at the hotel are outstanding. He will arrange an English speaking guide. Just a suggestion the tour group that the hotel uses the service is top notch. You won’t go wrong.
1
Vote
stephenstevedixon
8 December 2017|
Answer
Response from blessed1102 | Reviewed this property |
I can recommend a very reliable, friendly, and personable taxi driver. We used him during our trip in Rio.
1
Vote
stephenstevedixon
8 December 2017|
AnswerShow all 5 answers
Response from Mike C | Reviewed this property |
Take Uber
0
Votes
Room Tips
"Nice beach location"
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"The 331 line gets a little glimpse of natural light and even the ocean, on the lower floors."
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"Ocean view"
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"Interior rooms are quietter and allow you to sleep better but ocean view rooms are the bomb!"
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