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JW Marriott Hotel Rio de Janeiro

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JW Marriott Hotel Rio de Janeiro
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2,008 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Hotel Rio de Janeiro
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Showing 1,312: English reviews
Indianapolis
Reviewed 6 September 2015

Given it's location right on Copacabana Beach, I would have expected more than a smallish picture window to enjoy the view. Everything about this hotel was just slightly sub-par for a JW - room size and customer service at the top of the list. My best example is hauling my suitcase up the stairs and opening the door while a...

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Helpful?
1Thank MaryIN
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear MaryIN, Thank you for taking your time to write this feedback about your last stay with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconveniences you have faced during your stay. We have shared...

Vancouver, Canada
Reviewed 6 September 2015

Whoever is in charge of hiring and training at the JW Marriott Copacabana is doing a great job. Everyone at this hotel seems to know that their number one job is to make you feel welcome and make your stay as pleasant as it could be. The hotel was under some renovation while I was there, but they proactively bent...

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Helpful?
Thank StorytellerBill
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear StorytellerBill, Thank you for taking your time to send to our attention these lovely words about your experience at JW Marriott Rio de Janeiro. Needless to say how is amazing to receive such detailed comment like yours. It gives us the genuine feeling of goal accomplished. Thank for that! We are very proud of our staff and you can...

Nairobi, Kenya
Reviewed 5 September 2015

Recently spent 3 nights at the JW Marriott Hotel Rio de Janeiro. This was my second time here. A lovely hotel located on Avenida Atlantica in Copacabana, it has excellent views to the sea. The staff are great, the restaurants really good and the rooms nice. The rooftop bar & pool were undergoing renovation during my trip, but they are...

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Helpful?
Thank Ibadanboy
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Ibadanboy, Thank you for take your time to send to our attention these words about your stay with us. It is such a source of proud to hear that our guests are having memorable moments at JW Marriott Rio de Janeiro. We hope you have more and more opportunities to come back to the Wonderful City so we can...

Reviewed 5 September 2015 via mobile

We stayed for 10 days and had an amazing time! The concierges Afonso and Rosane are sensational super nice and helpful, also Melina made us always smile they were all like family when we left! Rodrigo who was on the beach was super helpful with quick service he always had a smile and made us so comfortable on our beach...

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Helpful?
Thank Sébastien R
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Sébastien R, Thank you for taking your time to write these lovely words about your experience at JW Marriott Rio de Janeiro. As we are proud of our team is always a pleasure to receive compliments about them. You can be sure that I will send your comments personally to Afonso, Rosane, Melina and Rodrigo. Also the Executive Lounge...

Longwood
Reviewed 4 September 2015

Beautiful hotel right across the street from the beach. Upgraded to concierge floor which gave us access to the lounge with great food and drink with beautiful beach view. Very comfortable room and great bathroom. The 4 stars are for an uncomfortable pull out couch - I was traveling with two adult children. A hotel this lovely really should upgrade...

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Helpful?
Thank MarilynLongwood
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear MarilynLongwood, Thank you for taking your time to write us about your stay as JW Marriott Rio de Janeiro. We are glad to know that you had such a great time with us. We will be more than happy to host you again! Sincerely, Francisco Lasso – Director of Operations

New York City, New York
Reviewed 3 September 2015

We had an excellent time at the JW Marriott Rio. Although the rooftop pool was closed during our staff, we received exceptional service from the staff. We had two free drinks each night at the Concierge Lounge, had a light dinner and we were ready for Samba by 9. The Lapa area is great for late night dancing and eating...

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Helpful?
1Thank Ramon G
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Ramon G, Thank you for taking you time to send us a feedback about your recent stay with us. As we have the guests’ satisfaction as our main goal, you can be sure that we are truly considering each point that you mentioned. Every feedback is important for us to continually improve our services. Please, accept our apologies for...

Santiago, Chile
Reviewed 3 September 2015

As it was an important occasion, I asked for a room with beach view. It was great. They also have a smart set-up at the beach right in front of the hotel (copacabana) which in summer is very crowded but in winter (August) is remarkably empty despite the fact that it was sunny around 28 Celsius. The hotel is also...

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Helpful?
Thank Valentin C
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Valentin C, Thank you for taking your time to write us about your recent stay at JW Marriott Rio de Janeiro. Needless to say how glad we are to know that you chose us to celebrate an especial occasion. We completely agree with you! We are proud of our location, right in the heart of Copacabana Beach. We hope...

New York City, New York
Reviewed 3 September 2015

Greatly enjoyed my stay. My room was nice. It had an interior view, which was fine, but it would have been nice to see the outside. Make that request at time of booking if it's important to you. Their concierge service was helpful. I don't speak Portuguese, but they always had someone on staff who spoke English. They helped me...

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Helpful?
Thank ItsCarolyn
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear ItsCarolyn, Thank you for taking your time to share with us these happy words about your stay at JW Marriott Rio de Janeiro. We are glad to learn that your recent visit to the Wonderful city was great and that we were part of it. As we are proud of our staff it is always amazing to hear compliments...

Odessa, Texas
Reviewed 2 September 2015

I had the pleasure of spending 4 nights at this JW this past August and it was an enjoyment. Across from the Copacabana beach with free umbrellas, chairs and towels is a good start! But, what was really good for me this trip was the concierge staff and their recommendations on what to do.... I went to the Christ on...

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Helpful?
Thank Derekanddoc
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Derekanddoc, First of all thank you for taking your time to send us these amazing words about your stay at JW Marriott Rio de Janeiro. It is really delightful to learn that the time that you spend with us was memorable and full of fun. The Wonderful city has plenty good attractions to visit and we are happy to...

Christchurch, New Zealand
Reviewed 1 September 2015 via mobile

Being across the road from Copacabana Beach was great - and definitely is a good reason to stay here. My room was quite small, was inward facing and being on one of the lower levels I could hear quite a lot of the noise from the lobby area. Breakfast was pretty good and the reception/concierge staff were helpful.

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Helpful?
Thank Rowan T
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Rowan T, Thank you for taking your time to share your experience with us. We completely agree with you! Our location is really amazing, right in the heart of Copacabana beach, and we are proud of it. You can be sure that we are truly considering each point that you mentioned and that your feedback is important for us....

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Staying in Copacabana

Neighbourhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The extraordinary JW Marriott Hotel Rio de Janeiro hotel offers seamless commuting to the city's best attractions, including Sugarloaf Mountain, Christ the Redeemer and a variety of nightlife, restaurants and golf courses. The world-famous Copacabana beach is just steps away from our doors, and Rio de Janeiro-Galeão International Airport is less than 10 miles away. Outdoor enthusiasts will appreciate our proximity to exciting activities like rock climbing, surfing and sailing. Guest rooms at our JW Marriott feature elegant decor, plush bedding, marble bathrooms and LCD TVs with international cable. ... more   less 

Additional Information about JW Marriott Hotel Rio de Janeiro

Address: Avenida Atlantica, 2600 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22041-001, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range: RM1,094 - RM1,811 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Rio de Janeiro 5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Jw Marriott Rio De Janeiro
Marriott Rio De Janeiro
Rio De Janeiro Marriott
JW Marriott Hotel Rio De Janeiro Brazil
Hotel Style:
#3 Family Hotel in Rio de Janeiro
#5 Business Hotel in Rio de Janeiro
#8 Romantic Hotel in Rio de Janeiro
#10 On the Beach Hotel in Rio de Janeiro
#10 Green Hotel in Rio de Janeiro
#14 Luxury Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Rio de Janeiro staff and other travellers.
36 questions
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Questions? Get answers from JW Marriott Hotel Rio de Janeiro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach front,but the interior room are less expense.”
 of 5 bubbles Why44523, 8 Mar 2017 | Read review
“Get the Copa view if you can.”
 of 5 bubbles barrianneb, 3 Mar 2017 | Read review
“Look for a room with ocean view”
  • View from the lounge
  • View from room #1512
  • Room #1512
  • Rooftop view
  • Room #1512
  • Room slippers
 of 5 bubbles jorgeeantonio, 23 Feb 2017 | Read review
“Upper floor with view of beach is ideal.”
 of 5 bubbles gunflint1, 20 Feb 2017 | Read review
“Ocean view is the way to go!”
 of 5 bubbles CecileV27, 12 Feb 2017 | Read review
5 of 5