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Belmond Copacabana Palace

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Belmond Copacabana Palace
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3,100 Reviews from our TripAdvisor Community

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There are newer reviews for Belmond Copacabana Palace
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Showing 1,305: English reviews
London, United Kingdom
Reviewed 3 January 2017

We are stayed at the Copacabana and received an upgrade to a magnificent Deluxe Beach view room The service, F&B, rooms and general upkeep was excellent. I have stayed at both the Fasano and this hotel and I enjoy this hotel much more. You get better value for money. If you are thinking about staying here, don't hesitate.

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Helpful?
Thank 662louisd
Dublin, Ireland
Reviewed 2 January 2017

It is a nice hotel, yes, and the service is impeccable, but you just don't get value for money. When I saw the prices I was expecting something out of this world, while in reality it is just an average 5-star hotel with a relatively good location. The room was average, smallish, with no sea view, and the bathroom didn't...

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3Thank MCKD20
AndreaNatal, General Director at Belmond Copacabana Palace, responded to this review

Dear Sir, Firstly I should say that you comments made feel frustrated and surprised. Please accept my sincere apologies for any kind of inconvenience. I really need to urderstand and verify better what occurred with your reservation. Please be so kind to provide me details of your stay: search at our website, the 'contact us' section and write your response....

Reno, Nevada, USA
Reviewed 30 December 2016

Belmond Palace is beautiful and comfortable. The beds were AMAZING!!! They gave us a REALLY late check out on our departure day at no additional charge. We had a beautiful view of Copacabana Beach and the driver that they found for us was EXCEPTIONAL (Fabio).

Review collected in partnership with this hotel
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1Thank JayneOwens
Brasilia, Df
Reviewed 26 December 2016

Stayed again for our wedding anniversary, this time in a room with sea view. Room, pool, breakfast all top notch. And as to the service ... it's hard to understand why some people here have criticised it, we feel it's as good as it gets, every member of staff smiling and quick to attend to any need (e.g. Fabio at...

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Thank JeffStranks
Rio de Janeiro, RJ
Reviewed 24 December 2016

I am a guest at the hotel right now. There are a group of drunk youngsters in the pool. They are actually inside the pool, carrying their drinks with them. Occasionally being rude to other guests. I talked to another guest who actually called down to the reception complaining about this. I do not want to share pool with drunk...

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1Thank eddiem702
AndreaNatal, General Director at Belmond Copacabana Palace, responded to this review

ear Guest, First of all, I must say that after reading your testimony I was frustrated that I was informed of your disappointment in the episode at the pool. Please accept my sincere apologies for any inconvenience. Make absolutely sure that I requested that it be verified immediately and you also will be contacted. Best wishes,

Perth, Australia
Reviewed 14 December 2016 via mobile

From arrival to departure, the Belmont Copacabana Palace was truely superb. At the time of booking I thought it was expensive, but I heard it was the best hotel in South America and was renowned. They weren't wrong... Amazing staff, stunning decor, beautiful facilities and excellent rooms made the 4 nights here just the best! We chose the breakfast option...

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4Thank Michael H
Reviewed 13 December 2016 via mobile

We loved the beach service while staying at the palace. Great location! I would recommend this hotel for anyone that wants luxury accomodation and are not concerned about price. Room service and restaurant were very expensive. Customer Service was good but probably not the best service I have received. Overall a great stay for couples wanting luxury and wanting to...

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1Thank Teri-Louise C
AndreaNatal, General Director at Belmond Copacabana Palace, responded to this review

Dear Guest, First of all, I would like to thank you for sharing your feedback. I was very happy to know that you enjoyed our beach service and accomodations. I also noticed your observation about the service. Please accept my apologies for any inconvenience. Could you please be so kind to inform me in which aspects we didn't achieve your...

Adelaide, Australia
Reviewed 10 December 2016 via mobile

A holiday in Rio is not complete unless you are staying at the iconic Belmond Copacabana Palace. Worth every cent - exceptional service, rooms, staff, food and location. Staff were very knowledgable and up-to-date, providing appropriate recommendations regarding safety and certain tours etc. You are able to lie safely on Copacabana beach thanks to the lovely staff there that watch...

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1Thank Lucy T
Adelaide, Australia
Reviewed 10 December 2016

We cannot fault this hotel. Arriving at 6am, we were not only given access to our room but upgraded as well. Unheard of in top hotels these days. Staff fabulous at this iconic heritage building right in front of Copacabana beach. The hotel also has a private staffed area on the beach with water, umbrellas and attendants so you feel...

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1Thank Georgina M
Switzerland
Reviewed 8 December 2016 via mobile

Definitely a wonderful hotel. For sure the nicest in Copacabana. Outstanding pool area, classy interior design. But: - First time ever in-room coffee at a charge (9 Real +Tax). No complimentary water on arrival. - Horrible noise at the pool the whole day. Construction works. Complaining didn't help. No solution provided. Nothing done to smooth our anger. I would have...

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Thank CubaLibre_27
AndreaNatal, General Director at Belmond Copacabana Palace, responded to this review

Dear Guest, I hope this message finds you well. I truly appreciate your compliments addressed to our hotel. But I noticed that our efforts weren't enough to fully please you. I take this opportunity to express my most sincere apologies. In some refurbishment need, our major concern and challenge is to minimize any kind of inconvenience. I will reinforce my...

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Staying in Copacabana

Neighbourhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Conference Facilities
Official Description (provided by the hotel)
Located in the famous Copacabana Beach, the Belmond Copacabana Palace is known as the most luxury hotel in Brazil. A symbol of sophistication and refinement, the Belmond Copacabana Palace offers an impeccable service, excellent cuisine and luxurious accommodation, confirming its tradition of ideal place to stay in Rio de Janeiro. The Belmond Copacabana Palace offers three restaurants inside its facilities; the Italian Cipriani, the Pergula Restaurant, with Brazilian and international cuisine, located next to the pool and the new Pan-Asian restaurant awarded with a prestigious Michelin Star, Mee. Apart from being a landmark in one of the most beautiful areas of Brazil, the hotel is also a center of wellbeing. It offers one of the main spas in the country, with different types of treatments, as well as a beauty salon, both open to the public. It also has a boutique with national and international brands and exclusive pieces. The exclusive Beach service offers sun loungers, umbrellas and water for the guests. The personalized treatment enchants the guests and provides a family atmosphere, making everybody feel at home. The hotel is also known as one of the most sort after venues for parties and Rio´s social events. It has a convention center with ten different rooms and salons of different sizes and shapes, to suite the various needs of the clients. For parties, the hotel offers the luxurious Golden Room, the Nobre Room and the Copacabana Rooms, which can be used for cocktails, dinners, wedding receptions, business meetings and other large parties. ... more   less 

Additional Information about Belmond Copacabana Palace

Address: Avenida Atlantica, 1702, Rio de Janeiro, State of Rio de Janeiro 22021-001, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range: RM1,426 - RM7,321 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Copacabana Palace 5*
Number of rooms: 239
Reservation Options:
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Also Known As:
Copacabana Palace By Orient-Express Hotel Rio De Janeiro
Copacabana Palace Rio De Janeiro
Copacabana Palace Hotel
Belmond Copacabana Palace Rio De Janeiro, Brazil
Hotel Style:
#1 Business Hotel in Rio de Janeiro
#1 Family Hotel in Rio de Janeiro
#1 Romantic Hotel in Rio de Janeiro
#2 Spa Hotel in Rio de Janeiro
#3 On the Beach Hotel in Rio de Janeiro
#4 Luxury Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from Belmond Copacabana Palace staff and other travellers.
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Questions? Get answers from Belmond Copacabana Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for unobstructued sea views”
 of 5 bubbles Dominic_Jaar, 17 Jan 2017 | Read review
“Worth asking for upgrade”
 of 5 bubbles georginam571, 10 Dec 2016 | Read review
“Go directly to the hotel website to get a room with a view of Copacabana beach. Hotels.com only had city view rooms.”
 of 5 bubbles margotm930, 29 Nov 2016 | Read review
“Any room is great!”
 of 5 bubbles ChrysRochat, 28 Nov 2016 | Read review
“Try to get a Sea View !”
 of 5 bubbles robertocV3769MB, 24 Nov 2016 | Read review
5 of 5