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The hotel is located 1km from Leblon and has it own private beach. The swiming pool is large and vey nice with an unique view. There are several restaurants with good ffood, from relax to fine dinning. If you have kids, the hotel has a...More
What a delightful place to stay here. I requested a room with a view and I got more then I would expect. Great compounds with a lot to do here. Pools, tenniscourts, bars and restaurants. The food can be a little better for my taste....More
When we got there there our first thought was "what ana amazing hotel". A great building with amazing pool, restaurants and facilities. Unfortunately as soon as we entered our room our first disappointment was the bathroom which was not cleaned well and the toilet had...More
Response from YaraSuzart, Guest Relations Manager at Sheraton Grand Rio Hotel & ResortResponded 6 days ago
Dear Mr. Alfonso.
First of all, on behalf of Sheraton Grand Rio, I would like to thank you for your loyalty to SPG and for providing your honest feedback about your recent stay.
Providing the highest level of hospitality is our priority and I sincerely...More
I’ve stayed at this hotel many times and I really do appreciate the style, comfort & beachfront location. This hotel is further removed from all of the hustle & bustle & loud activity of Leblon Beach, which is very nearby & within close walking distance,...More
I would like to give my high commendation to your employee working at your hotel restaurant by the pool, her name is GAIL, she's very professional, efficient, very friendly to every customers and working above and beyond for a great customer service, I was very...More
Response from danieltH4823NO | Reviewed this property |
The breakfast was included for us because we stayed on the Club Level upper floors and paid for the upgrade. They have two wonderful buffet style restaurants with cook to order omelets and eggs. One is on the ground floor... More
The breakfast was included for us because we stayed on the Club Level upper floors and paid for the upgrade. They have two wonderful buffet style restaurants with cook to order omelets and eggs. One is on the ground floor and the other on the top floor. What a view from there. They also include and evening reception of snack foods and drinks nightly. The Club Level rooms, breakfast, and reception are worth the extra $20.00 U.S. nightly.