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My wife and I spent 7 nights at the hotel, we were very well received, attentive staff, clean room daily if requested, spectacular breakfast with great staff, including Mr Jubian very kind and attentive ready to meet us as we had to move a little...More
Thank Halison P
Response from Eliseu M, Gerente geral at Holiday Inn Express Natal Ponta NegraResponded 20 October 2017
Thank you for sharing your experience with us.
We hope to see you soon.
My wife and I have stayed a couple days in this hotel. It has good location at Roberto Freire avenue. It is close to good restaurants. You can go to get there by foot and to the Ponta Negra beach as well.
Breakfast is so...More
1 Thank KINO K
Response from Eliseu M, Gerente geral at Holiday Inn Express Natal Ponta NegraResponded 20 August 2017
Dear Kino K
Thanks for rating the Trip Advisor site.
We were happy that your stay was wonderful.
We hope you will return soon and I will be at your disposal.
I happened to stay in this hotel several times, once a year, for about 6 or 7 years. The hotel is deteriorating. The wifi is not working, making it impossible for business travelers to be in easy connection. An elevator is often stuck, forcing you...More
Response from Eliseu M, Gerente geral at Holiday Inn Express Natal Ponta NegraResponded 26 March 2017
It is with great respect that we receive the considerations of Mr., which intensify our purpose of improving our services and facilities.
We express our most sincere apologies for the inconvenience caused. We will review item by item for improvements so that you...More
The hotel is 2 blocks from the beach, need to walk down hill and then climb back.
Rooms are standard, not renovated for a while. Service in rooms poor: some days lacked towels, coffee bags, etc. Internet somewhat erraic.More
Thank Amnon A
Response from IHGService, Guest Relations Manager at Holiday Inn Express Natal Ponta NegraResponded 29 November 2016
Dear Amnon A,
Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you found our location good and apologize for the shortfalls you have encountered with regards to our rooms....More
Perfect location, right in front of the Ponta Negra Beach. Very nice view if you get the rooms facing the ocean... otherwise...
The room was good and clean. Reception staff were helpful. Some restaurants near the hotel. There is a store to buy some refreshments...More
Response from Marcelo F, General Manager at Holiday Inn Express Natal Ponta NegraResponded 18 September 2016
Dear Mrs. Maria Andrade,
Thank you for sharing your experiences at our hotel
We were happy to learn that took advantage of his trip, where he enjoyed all the cultural and gastronomic variety that only the Ponta Negra Beach can offer.
Our team was flattered...More