I stayed 3 Nıghts here.. I was ın Sao poulo for bussınes trıp My Company had agrement wıth thıs hotel thus ı must stay here.. ı know qualty about Marrıott hotel worldwide very good Receptıon was terrıble .. The Staffs were very unfrendly.. They couldnt help me about my problem.. Theşr Behevior was bossy and like order I reported thıs hotel to my Company that ı was not happy Airport Marrıot hotel I ve seen fırst tıme like thıs staffs ın Marrıott hotel
It was a very nice overnight stay, the room was extremely cleaned and all Covid-19 safe. The club lounge was a treat and the guys over happy hour was extremely helpful. Overall this is a great airport hotel which I highly recommend. The staff was exceptional.
i stayed in this hotel on night of 28 Feb, 2022 There was no internet service in the room. The room number and surname were not recognized. I called front desk. front desk called internet company but no solution. The room cost 200 usd/night. I had to spend 100 usd for roaming voa my foreign SIM card. Front desk very very slow to check in. shameful performance by hotel. I recommend NOT to stay in this hotel, if you are a business taveler.
I had an issue with a major airline as the plane ran behind schedule and I missed the subsequent flight to my next city. I contacted the airline and they arranged for a stay at this excellent hotel. The staff at this hotel was amazing and provided 5-star service. They empathized with my situation and completed a reservation in short order. Every employee (the front end staff, the man who transferred my baggage, the room server and man who helped me acquire a cab to go back to the airport) were the best. The way they treated me was great and unforgettable. The rooms were superb with spacious beds, refrigerator and beautiful decor with a nice Christmas tree in the lobby. There is also a dining area for breakfast and round the clock room service. Wifi ran great and the hotel is a short ride to Guarulhos International Airport.…
It is about reception, by phone you can call only them. Time to time no one answers. Or when you need smth like mosquito spray etc. They say ok and no one comes. As far as I know being able to reach and having simple thing taking care of is essance of a 5 star hotel. And meal is served at 7:15 pm they are not punctual.
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