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Novotel Sao Paulo Center Norte

Booking.comUS$72*
View Deal
#32 of 323 Hotels in Sao Paulo
Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$83*
US$72*
US$83*
US$72*
US$73*
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Novotel Sao Paulo Center Norte
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1,291 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Sao Paulo Center Norte
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Showing 124: English reviews
Reviewed 5 November 2016

Stupid people at this hotel did not add my points. Absolute crap customer service. I have lost silver status thanks to them. NEVER USING THIS HOTEL AGAIN, as I only used as I was an accor member. Impossible to contact too.

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Helpful?
Thank Angus R
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear Angus, We verified that you stayed with us in the period from 04 to 07/10 and that your reservation was made through Gullivers, so it is not eligible to score because it is an OTA (outside travel agency). Please, let us know your email adress, than we can send you the LCAH Policies, where you can check our information...

Reviewed 22 October 2016 via mobile

I stayed at this hotel to participate in a trade show at the hotel. It is close by to the expo center and right across from the Center Norte mall. However, the area is not very nice and I would definitely not stay here unless participating in an event. The rooms are average and showing wear. However, they were spacious...

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Helpful?
Thank Brett C
Helio G, Gerente at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We are sorry about the inconveniences of the power. Your comments and suggestions will be shared with our staff. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager

Reviewed 21 October 2016 via mobile

It's a nice hotel close to a mall, easy to get to and to get out of town. Not fancy, but clean and wide. It has several options for company events and staff is kind. For this second time I stayed here, seemed like I could get a better room for the same fare in other places.

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Helpful?
Thank Jose L
Helio G, Gerente at Novotel Sao Paulo Center Norte, responded to this review

Dear Jose, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager

Reviewed 7 October 2016 via mobile

The only reason someone would stay here is to participate at a trade show at the nearby Expo Center Norte or some other business event. The hotel is NOT in one of the nice areas of São Paulo but it's close and convenient to the expo center and they run shuttle busses. My point is, the hotel must cater to...

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Helpful?
Thank Stephen G
Helio G, Gerente at Novotel Sao Paulo Center Norte, responded to this review

Dear Mr.Stephen G, We are really sorry as we could not reach all your expectation. We are always working about how to improve in order to serve our Guests always with the best that we can do and offer, according to our standard for the Novotel brand in Brazil. Thank you very much to be informing us about it. Concerning...

Cascais, Portugal
Reviewed 28 September 2016

Hotel, very simple, mediocre service, unprepared without knowing how to deal with foreign customers ... few efficient staff, good room, clean, breakfast without exaggeration ... efficient staff in this service. overall, very basic

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Helpful?
Thank Durval S
Helio G, General Manager at Novotel Sao Paulo Center Norte, responded to this review
Google Translation

Prezado Sr. Durval, Obrigado por compartilhar sobre sua estadia. Lamentamos por não ter correspondido a suas expectativas. Esperamos recebê-lo no...

Reviewed 26 September 2016

Met my needs. Showers could have more water pressure, ideal location for those attending expos at Center Norte or Anhembi. Rooms are big and quiet. Walking distance from Shopping Mall with good variety of shops and food court.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Marcelo C
Helio G, General Manager at Novotel Sao Paulo Center Norte, responded to this review

Dear Mr. Marcelo, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager

Hadera, Israel
Reviewed 16 August 2016 via mobile

This hotel is located 30 minutes from GRU airport. About 40 min from ibieapuera park. There's a nice shopping mall five minutes walking distance, with plenty of food options and moderate price shopping. The hotel itself has nicely appointed rooms, comfortable bed, good selection buffet breakfast, friendly staff at the reception desk. Overall it's great value for what you get....

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Helpful?
Thank gl0betr0tterny
Helio G, Gerente at Novotel Sao Paulo Center Norte, responded to this review

Dear Guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski

Seoul, South Korea
Reviewed 30 July 2016

*Good: Perfect location for both visiting exhibition in Anhembi & shopping center norte in around 5 minutes walk distance close. Breakfast buffet had quality(omelet inc.). High security as it is located independently (To those who think Brazil is dangerous). *Bad: I stayed in tower 2 and it didn't have nice view(tower 3 in front). Avoid if the hotel has events...

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Helpful?
Thank Guijong B
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We apologize for the inconvenient concerning the long line for check in. We are sorry about the inconveniences. Your comments and suggestions will be shared with our staff. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski...

Sao Paulo, Brazil
Reviewed 2 July 2016

The hotel is OK and convenient, nice restaurant. My only complaint is when checked-in it was 10:00AM, after a long flight, the clerk at check-in told that I need to wait until the room were ready because there were not rooms. I totally understood because the standard check in is by 3:00. But my surprise was while I was waiting...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank gilbertog939
Helio G, Gerente at Novotel Sao Paulo Center Norte, responded to this review

Dear Mr Gilberto, Thank you for taking the time to tell us about your experience at the Novotel Sao Paulo Center Norte. I apologize that your experience did not meet your expectations. Please I would like to explain that those guests who made the check in before noon were from a group who had paid the night earlier to guarantee...

Rio de Janeiro, RJ
Reviewed 24 June 2016

Stayed there during the week of 13-17 June, participating at the nearby fair in Expo Center Norte. The hotel is located on the north side of the city, which anyone will tell you is not a place you want to be. The shopping mall next to it is the best thing in the neighborhood, along with the exposition center. Hotel...

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Helpful?
Thank Dan M
Helio G, General Manager at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We apologize for the inconvenient concerning the business center and internet connection. Our internet is usually good, but we had some connection problems a few days ago. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Part of complex that includes Center Norte Shopping, Lar Center Shopping and Expo Center Norte convention center, Novotel Sao Paulo Center Norte it is also located near from Anhembi convention center. ... more   less 

Additional Information about Novotel Sao Paulo Center Norte

Address: Avenida Zaki Narchi 500 | Vila Guilherme, Sao Paulo, State of Sao Paulo 02029-000, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo
Price Range: RM289 - RM665 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Sao Paulo Center Norte 4*
Number of rooms: 344
Reservation Options:
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Also Known As:
Novotel Sao Paulo Center Norte Hotel Sao Paulo
Sao Paulo Novotel
Novotel Sao Paulo Center Norte Brazil
Hotel Style:
#15 Green Hotel in Sao Paulo
#19 Family Hotel in Sao Paulo
#22 Luxury Hotel in Sao Paulo
#25 Business Hotel in Sao Paulo
#25 Romantic Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Sao Paulo Center Norte staff and other travellers.
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Questions? Get answers from Novotel Sao Paulo Center Norte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ther are 3 towers, asw for a room in Tower 1 or 3 looking outside”
Saxon120, 13 Feb 2017 | Read review
“Ask for a suite upgrade in the weekends! It's courtesy...”
Flaviobrea, 8 Dec 2016 | Read review
“Choose higher floors”
danmN9699LB, 24 Jun 2016 | Read review
“preferably look for another hotel”
sachin_kamat, 13 Sep 2015 | Read review
“Insist on non smoking and no soccer teams nearby”
NoelA_12, 14 Jun 2015 | Read review
5 of 5
Booking.com
US$72* /night
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Expedia.comUS$72
NovotelUS$73
TripAdvisorUS$72
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Prices are for 1 room, 2 adults
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