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Renaissance Sao Paulo Hotel

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Renaissance Sao Paulo Hotel
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1,856 Reviews from our TripAdvisor Community

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Showing 707: English reviews
Hong Kong, China
Reviewed 18 June 2015

I stay in this Marriott-property in June this year because there is a meeting co-located inside this hotel. I arrive in the hotel in the late morning, The only room available for me is 1814, which is a room for people who might have limited mobility. The room is fine, except I have some challenges in preventing water from spreading...

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Helpful?
Thank Edward-A A
RenaissanceSP, Gerente at Renaissance Sao Paulo Hotel, responded to this review

Dear Edward, It is great to receive and discuss your warm comments regarding the Renaissance São Paulo Hotel. I am glad to read that you enjoyed your overall stay, mainly our executive lounge and Gym. Also, thank you for bringing the elevator lightning issue to our attention. We and will look into it in the near future. Did you happen...

New York City, New York
Reviewed 15 June 2015

Great Hotel located in an upscale and very safe neighborhood. They hotel has everything you can think of, even a nice Gym, and a Pool, The front desk was very pleasant. The view from the executive lounge is great. But the best is the location. From the hotel you can walk to some of the nicest restaurants in Sao Paulo....

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Thank Terry2299
RenaissanceSP, Gerente at Renaissance Sao Paulo Hotel, responded to this review

Dear Terry, I am happy you enjoyed your stay with us and that the facilities and service experience were what you expected. We appreciate your time in sharing with us your experience. The hotel’s location really allows you to access all the best areas of São Paulo! Did you happen to meet one of our Navigator Concierge? They are local...

New York City, New York
Reviewed 11 June 2015

Check in with Very poorly trained & unprofessional staff manage front desk. Room service is horrible and room cleaning some time they do not do until 6 pm when you call its nightmare and staff who comes to service your room all are nonspeaking staff so it’s very hard to communicate for extra sugar or cleaned cups or water without...

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1Thank Ravi B
RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear Ravi, Thank you for reviewing your stay at the Renaissance São Paulo Hotel. Please accept my most sincere apologies for any inconvenience you experienced during your stay at our hotel. Please rest assured that all the matters will be handled properly. On the other hand I am happy to know you enjoyed the services on the lobby bar, executive...

Panama City Beach, Florida
Reviewed 10 June 2015 via mobile

Our Portuguese is very limited but staff have been wonderful if they cannot understand our Aussie accent they find another staff member to help us. Margorete makes the best Cappuccino in the club level.

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Helpful?
Thank glenys31
RenaissanceSP, Gerente at Renaissance Sao Paulo Hotel, responded to this review

Dear Glenys, Thank you for taking the time to share your opinion with other travelers! I am glad you were able to taste Margarete´s cappuccino and enjoy our executive lounge. Located on the 23rd floor, here you can enjoy complimentary breakfast in the morning and the happy hour in the evening, which includes the local famous caipirinha, snacks and the...

Washington DC, District of Columbia
Reviewed 10 June 2015 via mobile

I can't say enough great things about this hotel. Excellent staff, bar, rooms, lounge, location, etc. This is not just one of the best hotels in brazil - it is one of the best hotels in South America. Highly recommend it!

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1Thank James G
RenaissanceSP, Gerente at Renaissance Sao Paulo Hotel, responded to this review

Dear James, Thank you for reviewing your stay at the Renaissance São Paulo Hotel. I am delighted to hear that you consider us the best hotel in South America! We are proud of our facilities as well as our services, and our ambassadors felt really happy to receive your feedback. Next time your plans bring you back to São Paulo,...

Bellingham, Washington
Reviewed 10 June 2015

Really outstanding service by Kelly. Couldn't ask for better. She met all our expectations and even more than expected. I can't ever remember any server who ever did a better job. Overall hotel was ver clean, pleasant and comfortable.

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1Thank Roland T
RenaissanceSP, Gerente at Renaissance Sao Paulo Hotel, responded to this review

Dear Roland, It is always nice to read reviews such as yours. Learning that Kelly provided such a great service is a source of pride for us, I personally shared your review with her and she was very happy to hear it! Next time your plans bring you to São Paulo, be sure to save sometime and try the “Renaissance...

Saint Louis, Missouri
Reviewed 7 June 2015

A true first class hotel, first class service, great location. What more could you ask for? There are very good restaurants, coffee shops and shopping areas near by. A short walk to the metro station on Paulista Blvd and you are anywhere in the city you want to be in no time. This hotel has one of the best fitness...

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1Thank ORMNacho
RenaissanceSP, Gerente geral at Renaissance Sao Paulo Hotel, responded to this review

Dear Guest, Thank you for staying with us again and for sharing your experience at the Renaissance Sao Paulo Hotel with other travelers! It makes me happy to know that you were able to enjoy our hotel and experience the special service provided by our team. Location is really important to our guests, and as you mentioned, being in the...

San Juan, Puerto Rico
Reviewed 5 June 2015 via mobile

I recently stayed for a business meeting at this hotel and was overall very pleased. A major plus is their location in the Oscar Freire sector which has designer boutiques and great restaurant options walking distance. From the moment you walk in you're warmly greeted. My work colleague and I were offered champagne or water and all our reservation details...

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1Thank Sofiaxyz
RenaissanceSP, Gerente at Renaissance Sao Paulo Hotel, responded to this review

Dear Sofia, I really appreciate your kind words on your recent stay at the Renaissance São Paulo Hotel. Learning that you were able to enjoy the full Renaissance experience is amazing! Our staff is happy to know about the “excellent service”, as this is the main goal of our day! The hotel area is not only a safe neighborhood but...

Sao Paulo, SP
Reviewed 1 June 2015

This hotel is fabulous from the moment you walk in. The front desk staff is helpful and highly efficient, the rooms are nice and clean, and the bar staff is fantastic. My partners and I had such a great time at the lounge/bar area. Sending out a huge thank you to Kelly, Tracy,Ruana, Fabi, Arturo, and Caio. Obrigada pelo bom...

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1Thank A d
RenaissanceSP, Gerente at Renaissance Sao Paulo Hotel, responded to this review

Dear Guest, It is a pleasure to read your feedback on trip advisor! I shared your comments with our Living Lounge Bar and Reception team and they were thrilled to read it! Next time your plans bring you to the Renaissance São Paulo Hotel, save your Sunday to enjoy a bike tour on Paulista Avenue followed by our delicious brunch...

Reviewed 1 June 2015 via mobile

My complements to the Bar Staff- Kelly, Caio, Tracy, Fabi, Arturo, and Duaa. The whole crew provided exceptionally friendly service on a very busy night. The best cocktails were served as well. Excellent experience!

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1Thank Autumn D
RenaissanceSP, Gerente at Renaissance Sao Paulo Hotel, responded to this review

Dear Guest, Thank you for reviewing your stay at the Renaissance São Paulo Hotel. I shared your comments with our Living Lounge Bar & Sushi team and they were thrilled to know about it! Next time your plans bring you to São Paulo, be sure to save sometime and try the “Renaissance Signature Massage” at The Spa at Renaissance. It...

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Staying in Jardins

Neighbourhood Profile
Jardins
Located just below important Paulista Avenue, Jardins is the junction of four smaller neighbourhoods: Jardim Paulista, Jardim América, Jardim Europa and Jardim Paulistano. It is an upper-class area, offering a variety of things to do, including shopping, museums and parks. The neighbourhood is well known for “Oscar Freire”– the most luxurious street in the city, packed with high-end boutiques. In Jardins you will also find a trendy museum, São Paulo Museum of Image and Sound (MIS), which people often line up for hours to visit. If green space is what you're after, take time to relax at Trianon Park, a refuge in the heart of Paulista Avenue.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
At the Renaissance Sao Paulo Hotel, we're committed to delivering you with the luxury experience of a lifetime. Our 5-star hotel is situated in downtown Sao Paulo, Brazil, within walking distance of top-quality shopping, dining, entertainment and cultural attractions. Stretch out and relax in your spacious, gracefully designed hotel room or suite; every room boasts a flat-screen TV, luxury bedding, high-speed Wi-Fi access, an ergonomic workspace, a mini-bar and much more. Stay in shape at our fully equipped fitness center, take a refreshing swim in our heated outdoor pool or satisfy your palate with innovative cuisine at one of our on-site restaurants. In addition, no stay at our hotel would be complete without a visit to our renowned signature spa. If you're looking to host a meeting or wedding here in Brazil, you can take advantage of more than 20,000 square feet of modern, flexible venue space and a certified planning team. It's all waiting for you at the 5-star Renaissance Sao Paulo Hotel. ... more   less 

Additional Information about Renaissance Sao Paulo Hotel

Address: Alameda Santos 2233, Sao Paulo, State of Sao Paulo 01419-101, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Price Range: RM770 - RM1,508 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Sao Paulo Hotel 5*
Number of rooms: 444
Reservation Options:
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Also Known As:
Renaissance Sao Paulo Hotel Brazil
Sao Paulo Renaissance
Hotel Style:
#1 Family Hotel in Sao Paulo
#4 Spa Hotel in Sao Paulo
#4 Romantic Hotel in Sao Paulo
#4 Business Hotel in Sao Paulo
#6 Luxury Hotel in Sao Paulo
#12 Green Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Sao Paulo Hotel staff and other travellers.
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Questions? Get answers from Renaissance Sao Paulo Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room with executive lounge access, the executive lounge is worth the extra cost.”
 of 5 bubbles Delfin111Malta, 18 Jan 2017 | Read review
“Join the Marriott rewards program to qualify for an upgrade if available.”
 of 5 bubbles Guerrero303, 11 Jan 2017 | Read review
“the higher the floor the better, try to get access to the club for breakfast and happy hours, etc.”
 of 5 bubbles EK10000, 10 Dec 2016 | Read review
“Any high floors would be good”
 of 5 bubbles 773bhaveshs, 20 Nov 2016 | Read review
“High floors offer a beautiful view of the city”
 of 5 bubbles 967AF, 13 Nov 2016 | Read review
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