Good value business hotel. Check in staff were efficient and friendly. The room was of a reasonable size, with enough outlets for laptop, phone, etc. The breakfast buffet was average by Brazilian standards. The choices for dinner were ok.. The gym is very small. There is a large outdoor pool and sitting area with a great view.
I really liked a lot the hotel. It is very clean and nice, and also has a lot of stuff to do. The restaurant service was excellent, I was served by Jailson and he was very nice and gave me and my family an excellent service. The food was delicious, but I would like to suggest that maybe if you could add more salads or something light for the dessert would be amazing!
So this was my first trip to São Paulo Brazil . From my pickup at the Airport to my check in and check out, it was one of the best experiences I’ve ever had. The Novotel Hotel Staff were first class and honest. There was a bit of a language barrier but , they always did their best to accommodate me. Thank you for going above and be young for me . Grateful 🙏🏾
I recently stayed at this hotel. The front desk and employees were extremely helpful and kind. They helped me search for a lost piece of luggage that was not recovered but there efforts were very extraordinary and noted. I would recommend this hotel for business travel for quick trips to Sao Paulo.
Valentines (Brazilian) day with the best view and caring attendants. Best cost benefit in São Paulo! The food is Ok, must improve the menu but the room and facilities are top notch. We live right next to the hotel, with a view to the bridge and still love coming here.
Certainly in addition to a great hotel the staff made all the difference❤️ They are great!!!!❤️❤️❤️❤️ Always loving and ready to help! Often in other hotels simple things are charged and the staff do it with bad will but at Novotel Morumbi in addition to not charging they are super attentive and cute! The hotel manager is very attentive and treated us with great care !!!! For me the best hotel in São Paulo to stay with your family !!!❤️❤️❤️❤️❤️
I stayed in this hotel during meetings in another venue. the hotel is located on the other side of brooklin and far from everything. Staff is ok, my purse got stained by a wet paint wall and I just got a Oh, sorry. the restaurant food is ok service is slow. This is however a good venue for an offsite. Rooms were comfortable and clean
The hotel is one of the best ones I have stayed at. Although far from downtown, it is not a big deal when you come during holidays (the traffic is quite smooth). The rooms are small (indeed), but you get for what you pay for. I think that the cost when compared to the benefits, is too cheap. Having paid 340,00 for the night is something hard to be found. So enjoy all the things that the hotel offers, such one of the most honest breakfast, playground for kids. The staff is really educated and helpful. Definitely, this hotel has become my number one in Sao Paulo. Enjoy with kids or a romantic place to be.
A very comfortable hotel, at a privileged location in São Paulo. Comfortable rooms, very good breakfast, and very helpful staff. The hotel has an outdoor swimming pool, a small gym and activities for children. The rooms facing the Estaiada Bridge offer a beautiful view, but bear in mind that there are some party venues nearby, and sometimes it may get noisy at night, especially on weekends. The opposite side tends to be quieter.
I really got annoyed with the check in staff. The room was okay, but the television did not work - I had to get a technician to come and sort it out. The breakfast was interesting and various,(but the cook could not make an omelette - it was more a smashed fried egg, than an omelette.Overall need for staff training?