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Hotel Mercure SP Moema

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#119 of 322 Hotels in Sao Paulo
GreenLeadersSilver level
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Hotel Mercure SP Moema
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470 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Rio de Janeiro
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 September 2016

Reservation for 2 adults + 2 Chd, they don't have 2 rooms intercommunicated. I had to pay upgrade to a "superior" apartment with 2 rooms: old, poor decorated, beneath the academy (waked with the repetitive sound of the threadmill on my head). No wellcome or advantages for a Le club member. It is not a Mercure pattern hotel.

Review collected in partnership with Accorhotels.com

Helpful?
Thank AlexFelixRio
h3538-gm, Gerente at Hotel Mercure SP Moema, responded to this review

Dear Thank you for taking the time to tell us about your experience at the Mercure SP Moema. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Frankfurt, Germany
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 August 2016

This is a fairly good apart hotel in the Moema district of Sao Paulo. It is fairly quiet except for the occasional jet liner, but that noise thankfully is mostly during the day. It is a good distance away from the metro but there is easy access to buses which can take you to all parts of Sao Paulo. The... More 

Helpful?
Thank Cutty1954
h3538-gm, Manager at Hotel Mercure SP Moema, responded to this review

Dear, We very much appreciate your comments regarding your stay at the Mercure SP Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Rio das Ostras, Brazil
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 August 2016

The team of hotel staff is always ready to help when requested. The location of this hotel allows the use of public transport (bus, taxi, metro) and also practice of sport to the Ibirapuera Park, like walking.

Review collected in partnership with Accorhotels.com

Helpful?
Thank PedroBrum
h3538-gm, Manager at Hotel Mercure SP Moema, responded to this review

Dear: We very much appreciate your comments regarding your stay at the Mercure SP Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Valinhos, SP
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 July 2016 via mobile

Well placed at the heart of Moema, this hotels has fair services and prices. Very nice people. Surrounded by several dinner and bar choices at walking distance. Good.parking services It has a good breakfast, spacious rooms but need a reform. For Business or weekends

Helpful?
Thank LuizLuccas
h3538-gm, Gerente at Hotel Mercure SP Moema, responded to this review

Dear Luccas: We very much appreciate your comments regarding your stay at the Mercure SP Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

A TripAdvisor Member
Reviewed 20 July 2016

I have stayed for several times in this hotel, and would for sure stay again. They have very good services and location is excellent, with several restaurants, bars, market places, and the Ibirapuera Park nearby, where we can easily get by walk. The subway is not that close, but not far to get to the nearest subway station by Taxi... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank A TripAdvisor Member
h3538-gm, Gerente at Hotel Mercure SP Moema, responded to this review

Dear: We very much appreciate your comments regarding your stay at the Mercure SP Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Curitiba, Brazil
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 16 May 2016

I lived here almost 3 weeks, I really appreciated its great localization closing to the very good restaurants, easy to go by walking. It is also not so far from the Ibirapuera park (~1km). Remarks: - Sometimes my room manifested a bad smell/odor, I think came from the bathroom, I did not complain due to the fact most of the... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank hdsjr
h3538-gm, Gerente geral at Hotel Mercure SP Moema, responded to this review

Dear Client, We very much appreciate your comments regarding your stay at the Mercure SP Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Kassel, Germany
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 April 2016

We loved the location of the hotel. There's a bus stop, a pharmacy and a supermarket nearby. The room itself was like a little apartment with a living room with a sofa, lots of cupboard space and a sink and kitchen corner. The bed was comfortable and the air conditioning efficient. The staff is very friendly. Only negative comment would... More 

Helpful?
Thank ThakurMD
h3538-gm, Gerente geral at Hotel Mercure SP Moema, responded to this review

Dear ThakurMD: Thank you for taking the time to tell us about your experience at the Mercure SP Moema. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Rio de Janeiro
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 April 2016

Good neighborhood to stay. The hotel was average. Reception was ok as was the room. We missed the welcome drink we are used to be granted while hosted in Accor hotel. Breakfast a little below average for the price it is charged. But we didn't have any problem. Only lack of coziness. Anyway we enjoyed our stay.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Leonardo G
h3538-gm, Gerente geral at Hotel Mercure SP Moema, responded to this review
Google Translation

Prezado Leonardo, Agradecemos por nos contar sobre sua experiência no Mercure SP Moema. Sentimos muito não termos correspondido plenamente ás... More 

Guangzhou, China
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 March 2016

this hotels's location was great, near many bars, restaurants and even a supermarket, however its cleaness still need to improve, some dirty on the desktop was left on it for three days. Other points are all great!

Review collected in partnership with Accorhotels.com

Helpful?
Thank tgbonetto
h3538-gm, Gerente geral at Hotel Mercure SP Moema, responded to this review

Dear Guest, Thank you for telling us about your experience at the Mercure Moema. We're sorry we have not matched your expectations , please let me introduce my most sincere apologies. In Hotel Mercure , we seek to provide a high level of service to each of our clients ; so your feedback is very important to us. Best Regards,... More 

Niteroi, RJ
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 18 February 2016

I really recommend this hotel in your next visit to Sao Paulo, very close to the aiport and nice restaurants. very clean in a nice neighborhood. I do really recommend it to your business or family trip

Review collected in partnership with Accorhotels.com

Helpful?
Thank Rafael M
h3538-gm, Gerente geral at Hotel Mercure SP Moema, responded to this review

Dear Guest, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
3 star Mercure Apartments Moema is located in Moema, close to the main business centre, between Ibirapuera shopping centre and Ibirapuera park. Also close to renowned bars, such as Mercedes Cafe, Armazem Paulista, Dona Flor, D Loon and Elephant, it is an excellent choice for business and leisure travellers. The hotel offers 118 apartments, pool, sauna and fitness room. ... more   less 

Additional Information about Hotel Mercure SP Moema

Address: Avenida Lavandisca 365 | Moema, Sao Paulo, State of Sao Paulo 04515-010, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo
Price Range: RM262 - RM382 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Mercure SP Moema 3.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Hotel Mercure SP Moema Sao Paulo, Brazil
Hotel Style:
#19 Green Hotel in Sao Paulo
#45 Romantic Hotel in Sao Paulo
#86 Business Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercure SP Moema staff and other travellers.
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Questions? Get answers from Hotel Mercure SP Moema staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book ahead of time and join the accorhotels programme for a good deal”
 of 5 bubbles ThakurMD, 23 Apr 2016 | Read review
“High floor rooms tend to be quieter”
 of 5 bubbles AV8R7, 1 Aug 2014 | Read review
“easy access to restaurants and other facilities”
 of 5 bubbles DurvalF, 15 Apr 2014 | Read review
“There is only one two room apartment in the hotel”
 of 5 bubbles CALEMR, 11 Mar 2013 | Read review
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