No matter how many times I stay in this place, the re is no way I can feel at home. The facilities may be as avaerage as you would expect in a city like São Paulo that doesn’t stand out for having good, comfortable business hotels. Nevertheless, from never making feel welcome back, to not giving you any status detail. “First time with us”, despite having stayed here dozens of times in the last few years and being a Accor member. Above that, the hotel is cold and has no personality.
Good location, good services, but expensive e food quality is average. Is a good option to business acommodation, but for vacation and family, for example, there are better options. Breakfast can be better.
This hotel has an excellent localization in the city, spacious rooms and the staff is very helpful and polite. I was very pleased with the roof pool, the welcome drink and the garage service, quick and did not have all the red tape the other hotels have with check-in and check-out tickets and such: the reception desk would phone in and ask to bring my car directly, much quicker.
I really enjoyed this Mercure, better than the others that I use to stay. People are very kind and the breakfast is very good. The room is fare enough and the location is near one of the major streets in São Paulo.
We chose this to attend the F1 GP as it was close to a train station only 4 stops from GP Circuit stop. It's quite scruffy though (especially bathroom) with really poor breakfast (highlight Nespresso machine, low lights single junior sandwich maker as a toaster and watery OJ). Could not honestly recommend. One day didn't even get room cleaned. Not cheap either.
Attention, quality etc was Accor average, this is why I keep Accor fidelity membership. However, the other guests (a group which I could not identify), the external noise coming from a bar close to the hotel and men at work crossing the street starting 11:30 pm up to 3:30 am the whole week, associated with the very poor room sound-avoidance acoustic finishing transformed this trip into one of the very bad experience while traveling for business I ever had.
The rooms are very good, kitchen closet very nice, bathroom was clean, didn’t like the sewer in the middle of the bathroom. The water from the shower comes out with an amazing pressure I enjoy every single shower I love it. Negative things the towels they Are old and they are not soft the pillows are pretty bad and I use the fitness center and he looks like it needs some maintains it’s not very nice and they do not have a lot of weights.
Everything was good except for the price of food and beer, both were very expensive. One long neck (Stela)12,00 BRL! The breakfast 52,00 BRL for two people, it's too much in my opinion. It'd be a great ideia to rethink about it. Brazil has been living a crisis moment. The worst in its History.
The hotel has all the basics right for a good price-quality stay if only needing a room in the same area to sleep, shower, and maybe a few hours awake in the room with desk, 32" TV and small kitchen with fridge and microwave. For BRL 250-300 per night a very good deal, but expect no luxury. One of the few hotels in the south of the city, so relatively close to Interlagos circuit (15 min ride).
The room was spacious with a basic kitchen. The big problem of the room was the level of noise coming from outside. There should be some work to do installing better noise cancelling windows. Only for this reason I am not willing to go back to this hotel. In general the hotel facilities were very good, sauna, pool, gym, restaurant, etc. The exit from the room was always without light, this is very common in Brazil hotels, in order to save electricity. I had to walk some meters in the dark before the movement sensor turned on the lights… kind of uncomfortable to be in the dark.