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Hotel Fasano Sao Paulo

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492 Reviews from our TripAdvisor Community

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Showing 192: English reviews
New York City, New York
Reviewed 4 days ago NEW

AMAZING STAY! HOMEAWAYFROMHOME! Congratulations to the GM -Claudia Marino and her team to keep the service consistent and the hotel running perfectly with a very warmth staff from the front door to the housekeeping staff. Always serving with a big smile! Simply the best! Congratulations to all!

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Thank lucibarbosa
New York City, New York
Reviewed 2 weeks ago

I visited the Fasano Sao Paulo, this past December 2015 and my review doesn't even do it justice because the Fasano Sao Paulo is simply the best the client services is grade A+. As a world traveler, I have stayed at many ritz reserve's and st regis but the Fasano Paulo blows them out of the water! I can't recommend...

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Thank sirmansm
Claudia M, Gerente geral at Hotel Fasano Sao Paulo, responded to this review

Dear Customer, Your words are like good music for me :) Thank you so much for letting us know! This is the best recognition we could have of our hard work to provide the best hospitality for all of our guests! Hoping to see you again soon! Warm Regards, Claudia Marino General Manager

Reviewed 2 weeks ago

I really enjoyed the Fasano hotel - First time I had been to Sao Paolo and I was so impressed with the warmth of the team at Fasano. The hotel is beautifully appointed and no request was too big or small with the concierge team. They were wonderful!

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1Thank KNY99
Claudia M, Gerente geral at Hotel Fasano Sao Paulo, responded to this review

Dear Customer, Thank you so much for your review. I feel like a proud mom when I read that my team had provide you such a nice perception! We do work hard to provide the best hospitality in town. The Concierge team is also a star in our services. Hoping to see you again! We remain at your disposal. Claudia...

Reviewed 2 weeks ago via mobile

Rooms are modern, excellent location, great bars and restaurants around - service is top notch. Fantastic spa and great Italian restaurant. The bossa nova in the bar was outstanding. By far the best hotel option in Sao.

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1Thank Gustavo P
Claudia M, Gerente geral at Hotel Fasano Sao Paulo, responded to this review

Dear Mr. Gustavo, I felt so glat for your words and I totally agree we have the best Bossa Nova Bar and we are also the best hotel option in São Paulo ;-) The Hotel Fasano São Paulo is hoping to see you soon again! Warm Regards, Claudia Marino General Manager

New York City, New York
Reviewed 30 October 2016 via mobile

Fasano continues to impress with the attention to detail and their great service. Always going above and beyond and the facilities are great and low key! Highly recommend if you want a great brand with great service.

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Thank Jeremy C
New York City, New York
Reviewed 19 October 2016

it has all you may wish for. you may not want to leave it and definitely want to come back. service is always attentive and discrete. decor and music is calming, including the ones in the pool and fitness center

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Thank Maria P
Rio de Janeiro, RJ
Reviewed 19 October 2016

What a great experience staying at the Hotel Fasano São Paulo. As soon as I've arrived I was welcomed by two staff, one got my luggage and the other one escorted me to the front desk. The FD agent welcomed me by the name and had all arrangements previous requested ready. The room is well decorated, spacious, good quality and...

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Thank Hugo H
Claudia M, Gerente geral at Hotel Fasano Sao Paulo, responded to this review

Dear Mr. Hugo, Thank you so much for taking your time to share your great experience at the Hotel Fasano São Paulo. Your compliment about the staff and services is very important to me as general manager, because I work hard with all my leaders and teams to create this culture focused in customer service. I hope to welcome you...

New York City, New York
Reviewed 7 October 2016 via mobile

For São Paulo this is rather an institution than a hotel. Or it is a name. They were very nice at reception at my arrival. The room was very nice and the location was excellent. On the not so sunny side - first evening, when I was tired and asleep or about, there were serious, insistent bangs on my door...

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Thank Von Meow R
Claudia M, Gerente geral at Hotel Fasano Sao Paulo, responded to this review

Dear Mr. Von Meow, Thank you so much for writing a review about us. I just felt very sorry that we could not be perfect at all during your stay. My sincere apologies for the inconveniences you have experienced with turndown service and check out, we already made all the remarks to not make the same mistakes in your next...

Adliswil
Reviewed 13 September 2016

Personalized and very dedicated Service. Nice rooms and good Restaurants. You almost feel at home. Bar Baretto, Restaurant Fasano and Nonno Ruggero belong to the Sao Paulo Highlights anyway. I like the Fitness Center which provides ample installations. The pool and the Sauna are ok, but not outstanding.

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Thank joachimb962
Claudia M, Gerente geral at Hotel Fasano Sao Paulo, responded to this review

Dear guest, Thank you so much for your visit to the Hotel Fasano São Paulo and for dedicating time so give us feedback about your stay. It is always a satisfaction to receive our guest's appreciation and I were thrilled to know that you enjoyed our personalized service, rooms, restaurants and that you could felt at home with us. It...

New York City, New York
Reviewed 29 August 2016 via mobile

Stayed here for a quick business trip. My room was not ready upon arrival after a long flight from New York but they said I could use the spa to shower and get refreshed which I was thankful for as I had to go straight to work. The staff was very accommodating and super helpful getting me taxis and telling...

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Thank MissS423
Claudia M, Gerente geral at Hotel Fasano Sao Paulo, responded to this review

Dear guest, It is always a satisfaction to receive our guest's appreciation. I were thrilled to know that you would definitely stay with us again. On behalf of our entire team, we thank you for your comments about our services and facilities. We look forward to welcoming you back to the Fasano on your next visit to São Paulo. Sincerely,...

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Staying in Jardins

Neighbourhood Profile
Jardins
Located just below important Paulista Avenue, Jardins is the junction of four smaller neighbourhoods: Jardim Paulista, Jardim América, Jardim Europa and Jardim Paulistano. It is an upper-class area, offering a variety of things to do, including shopping, museums and parks. The neighbourhood is well known for “Oscar Freire”– the most luxurious street in the city, packed with high-end boutiques. In Jardins you will also find a trendy museum, São Paulo Museum of Image and Sound (MIS), which people often line up for hours to visit. If green space is what you're after, take time to relax at Trianon Park, a refuge in the heart of Paulista Avenue.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The Fasano family has, for over a century, created some of the best gourmet dining environments Sao Paulo has to offer. It brings this talent to the management of the most charming hotel in the city, the Fasano hotel. Isay Weinfeld and Marcio Kogan have crafted a distinctly elegant 1930's throwback style ambiance where modern meets the richness of classic designs. Such work can be seen in the facade bricks, imported from England, and the lobby's marble beams from Rome. All rooms are equipped with the newest technologies and styled in fine European elegance. ... more   less 

Additional Information about Hotel Fasano Sao Paulo

Address: Rua Vitorio Fasano 88 | Jardins, Sao Paulo, State of Sao Paulo 01414-020, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Price Range: RM1,538 - RM2,735 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Fasano Sao Paulo 5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Fasano Hotel Sao Paulo
Fasano Sao Paulo
Hotel Fasano Sao Paulo Brazil
Hotel Style:
#1 Spa Hotel in Sao Paulo
#1 Luxury Hotel in Sao Paulo
#4 Family Hotel in Sao Paulo
#6 Business Hotel in Sao Paulo
#7 Romantic Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Fasano Sao Paulo staff and other travellers.
3 questions
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Questions? Get answers from Hotel Fasano Sao Paulo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Premium room /double beds”
 of 5 bubbles lucibarbosa, 6 Dec 2016 | Read review
“If you can get a suite amazing design. One of the best in the world.”
 of 5 bubbles sirmansm, 23 Nov 2016 | Read review
“awesome bar!”
 of 5 bubbles Leavingonajetplane21, 30 Jul 2016 | Read review
“Get a room high up for view”
 of 5 bubbles BobbyL350, 28 Dec 2015 | Read review
“It's a quiet hotel with few rooms. Any room should be an excellent choice.”
 of 5 bubbles Cali-NewYorker, 4 Nov 2015 | Read review
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