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Hotel Fasano Sao Paulo

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Hotel Fasano Sao Paulo
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548 Reviews from our TripAdvisor Community

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Showing 212: English reviews
London, England
Reviewed 24 January 2017

...the gym, unbelievable that such a great property with one of the best food in Brazil and the most attentive and professional service, has such bad gym. It is tiny, cold and unequipped. Well, at least they put it in the last floor as opposed to most basement gyms. Although the view is Sao Paulo city which...

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Helpful?
Thank EugeneGregoire
Claudia M, Gerente geral at Hotel Fasano Sao Paulo, responded to this review

Dear customer, Thank you to share your opinion about Hotel Fasano São Paulo. I am glad to know that you consider us as the best food in Brazil and that you appreciate the service but I apologize that the gym did not meet your expectations I will certainly take into consideration your comments about the fitness center and it has...

Munich, Germany
Reviewed 13 January 2017

I always fly to South America on British airways from London to São Paulo and I use it as a pit stop to just recover from the fatigue of air travel. The fasano is probably the best choice for this. Very comfortable beds, friendly and helpful staff and because I stayed a few times already they always remember my preference....

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Helpful?
Thank rubyyao
Claudia M, Gerente at Hotel Fasano Sao Paulo, responded to this review

Dear customer, Thank you to share your opinion about our Hotel. I am glad you appreciate the Hotel Fasano São Paulo. When I read your comment I was thrilled to know that all our job worth it. It’s a great pleasure to know that our guests are satisfaction with our services. Thank you to consider us the best choice. Please,...

Barcelona, Spain
Reviewed 10 January 2017

The attention and kindness of all personnel is outstanding. The rooms are extremely nice. The location is ideal. The facilities are what you would expect from a hotel of this standing. The breakfast is excellent and is great to have it on the terrace

Review collected in partnership with The Leading Hotels of the World
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Helpful?
Thank jeanchristianc2017
Claudia M, Gerente at Hotel Fasano Sao Paulo, responded to this review

Dear Mr. Jean, Thank you to share your experience about Hotel Fasano São Paulo. It is always a satisfaction to receive our guest's appreciation. Your comments about the attention, the rooms, location, facilities and breakfast are very important to us because feedbacks are always the best way to overcome our guests’ expectations. I hope that you will give us the...

Croatia
Reviewed 8 January 2017 via mobile

The best hotel! We arrived here, we got Moet, we had the best room 👍🏼👍🏼👍🏼👍🏼 employers were so nice and kind! I adore this place, especially we had bad experience with hotels in Sao Paulo. Thank you for being the best!

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Helpful?
Thank dorasukno
Claudia M, Gerente at Hotel Fasano Sao Paulo, responded to this review

Dear customer, Thank you for your review. I am glad that you consider us the best and that you enjoyed your stay. We work hard to deliver an exceptional guest experience so your observation is very important to us. I am waiting your next visit. Sincerely, Claudia Marino General Manager Hotel Fasano São Paulo

london
Reviewed 2 January 2017 via mobile

We had a great 3 night stay in the Fasano SP over Christmas and the hype is well deserved The rooms, service and restaurants are impeccable Not an ideal time to visit as many places closed for the Christmas period but we also had no traffic or crowds and could see most things we wanted. The Fasano staff were great...

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Thank darren_jcLondon
Claudia M, Gerente at Hotel Fasano Sao Paulo, responded to this review

Dear customer, Thank you to share your opinion about Hotel Fasano São Paulo. Words like “impeccable” brings very happiness to us and your compliments are the best recognition. I’m going send your observations about Lucas, Luisa and Leonardo to all the team. I am waiting your next visit. Sincerely, Claudia Marino General Manager Hotel Fasano São Paulo

Devizes, United Kingdom
Reviewed 2 January 2017 via mobile

We were really looking forward to staying at the Fasano over New Year and in many ways it didn't disappoint. We loved the old world style of the hotel and unlike other reviewers didn't think it was dated at all. The discreet entrance opens into a lovely lobby bar which has a real 1920s feel, behind which is the reception...

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Helpful?
Thank James B
Claudia M, Gerente at Hotel Fasano Sao Paulo, responded to this review

Dear Mr. James, Thank you to take time to write some words about us. I am glad that you enjoyed the Hotel Fasano São Paulo but I apologize for few issues and disappointments. Constructive comments and feedback are always the best way to overcome our guests’ expectations. I will certainly take into consideration your comments about the air conditioning, room...

Montreal, Canada
Reviewed 31 December 2016

Good location in the heart of Jardins. Good size room but in need of a refresh. No USB charging outlets. Had to call twice for an adapter. Bathroom floor with cracked marble. Noisy piping. Dirty and old looking carpet in the very small corridor (not a hard thing to change). Was asked what newspaper I liked, never received a single...

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Helpful?
Thank thefoureyedpanda
Claudia M, Gerente at Hotel Fasano Sao Paulo, responded to this review

Dear customer, Thank you for to share your opinion about us. I apologize for any inconvenience, your comments are very important to us because with feedback like yours we learn from and use to improve. We already take the necessary action to resolve some points like the carpet . If you give us a chance, we can reverse any bad...

Florence, Italy
Reviewed 26 December 2016 via mobile

We staid at this hotel at the recommendation of our friends. Its a nice design, in a safe zone where you can actually walk safe and shop. Thats important in Sao Paulo. The design is cool, the rooms are nice. Also i received a gift from the hotel, that was noce from their part:) thank you! We arrived on 25.12...

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Helpful?
Thank lazycrazytravellers
Claudia M, Gerente at Hotel Fasano Sao Paulo, responded to this review

Dear customer, Thank you for taking the time to share your experience and for your classification. I apologize for some inconveniences, but it is with feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience. It is our hope that you will give us the opportunity to serve you better...

Santiago, Chile
Reviewed 19 December 2016

This truly leading hotel is great in every meaning of the word From the welcome greeting of the front desk to the service breakfast spa and the final good buy my short stay in Fasano was the highlight of the whole stay in Sao Paolo

Review collected in partnership with The Leading Hotels of the World
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Thank 987tatiana123
Claudia M, Gerente at Hotel Fasano Sao Paulo, responded to this review

Dear Mrs. Tatiana Thank you for your words. It’s always a satisfaction to receive good comment about us and I thrilled to know that you enjoyed our service breakfast and spa. I hope to see you once again. Sincerely Claudia Marino Gerente Geral Hotel Fasano São Paulo

New York City, New York
Reviewed 16 December 2016

the best place to stay in sao paulo. go once to try it. you will go back. and you will have no other places you will want to stay in sao paulo, even if you usually like to go to a different hotel each time. this is a home away from home. a place that draws you back. the service...

Review collected in partnership with The Leading Hotels of the World
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Helpful?
Thank Maria P
Claudia M, Gerente at Hotel Fasano Sao Paulo, responded to this review

Dear Mrs. Maria Thank you very much for your review about us. I was very happy for your words about Fasano São Paulo is the best place to stay in São Paulo. Thank you for your recommendation. Your appreciation about services is very important to us. I am waiting your next visit. Sincerely, Claudia Marino Gerente Geral Hotel Fasano São...

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Staying in Jardins

Neighbourhood Profile
Jardins
Located just below important Paulista Avenue, Jardins is the junction of four smaller neighbourhoods: Jardim Paulista, Jardim América, Jardim Europa and Jardim Paulistano. It is an upper-class area, offering a variety of things to do, including shopping, museums and parks. The neighbourhood is well known for “Oscar Freire”– the most luxurious street in the city, packed with high-end boutiques. In Jardins you will also find a trendy museum, São Paulo Museum of Image and Sound (MIS), which people often line up for hours to visit. If green space is what you're after, take time to relax at Trianon Park, a refuge in the heart of Paulista Avenue.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The Fasano family has, for over a century, created some of the best gourmet dining environments Sao Paulo has to offer. It brings this talent to the management of the most charming hotel in the city, the Fasano hotel. Isay Weinfeld and Marcio Kogan have crafted a distinctly elegant 1930's throwback style ambiance where modern meets the richness of classic designs. Such work can be seen in the facade bricks, imported from England, and the lobby's marble beams from Rome. All rooms are equipped with the newest technologies and styled in fine European elegance. ... more   less 

Additional Information about Hotel Fasano Sao Paulo

Address: Rua Vitorio Fasano 88 | Jardins, Sao Paulo, State of Sao Paulo 01414-020, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Price Range: RM2,034 - RM3,416 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Fasano Sao Paulo 5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Fasano Hotel Sao Paulo
Fasano Sao Paulo
Hotel Fasano Sao Paulo Brazil
Hotel Style:
#2 Spa Hotel in Sao Paulo
#3 Luxury Hotel in Sao Paulo
#4 Family Hotel in Sao Paulo
#6 Business Hotel in Sao Paulo
#7 Romantic Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Fasano Sao Paulo staff and other travellers.
4 questions
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Questions? Get answers from Hotel Fasano Sao Paulo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors”
EugeneGregoire, 23 Jan 2017 | Read review
“Rooms on the higher floor is better”
rubyyao, 13 Jan 2017 | Read review
“Premium room /double beds”
lucibarbosa, 6 Dec 2016 | Read review
“If you can get a suite amazing design. One of the best in the world.”
sirmansm, 23 Nov 2016 | Read review
“awesome bar!”
Leavingonajetplane21, 30 Jul 2016 | Read review
5 of 5