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Pestana Sao Paulo

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Traveller (282)
Room & Suite (292)
Dining (62)
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Overview
  • Excellent21%
  • Very good39%
  • Average24%
  • Poor9%
  • Terrible7%
1 week ago
“Good location”
20 Feb 2018
“Good value but not the best experience”
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (971)
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1 - 5 of 64 reviews
Reviewed 1 week ago

The hotel is in a good location within walking distance of Avenida Paulista. The rooms are a good size and offer the standard amenities. There is also a small leisure centre, a business centre, Wi-Fi is fee of charge and works very well. The convention...More

Thank CRIS8888
Response from Pestana S, Manager at Pestana Sao PauloResponded yesterday

Dear Guest , Thanks for choosing Pestana Sao Paulo Hotel and for sharing your experience with us. We sincerely hope to see you back again at one of our Pestana Hotels. Kind regards Pestana Team

Reviewed 23 April 2018

My wife and I spent 5 days in Pestana Sao Paulo and were very happy with the service. Communication was a little bit of an issue due to language differences - we spoke English and most of the staff spoke Portugese. Notwithstanding the language barrier,...More

Review collected in partnership with RCI
Thank npunwaney
Response from Pestana S, Manager at Pestana Sao PauloResponded 23 April 2018

Dear Guest, Thanks for choosing Pestana Sao Paulo Hotel and for sharing your experience with us. We sincerely hope to see you back again at one of our Pestana Hotels. Cordially, Pestana Hotel Team

Reviewed 21 February 2018

The Pestana Sao Paulo is not the worst hotel I have stayed in but it is short on service. You have free internet but it is so slow that you cannot stream any news program or watch a YouTube video. The room is very spacious...More

Thank Hendrik v
Response from Pestana S, Manager at Pestana Sao PauloResponded 12 March 2018

Dear Mr Hendrik Thanks for choosing Pestana Sao Paulo Hotel and for sharing your experience with us. However, we regret not having reached all of your expectations . We will be analyzing the situations and take whatever actions are necessary to correct the errors and...More

Reviewed 1 June 2017 via mobile

I only spent one night at this hotel and really regret it. The hotel seems to be outdated, badly furnished, and worst of all, I could hear every word my neighbours were saying even though they were speaking softly, and the elevator made it sound...More

1  Thank HVillar
Response from pestana, Gerente geral at Pestana Sao PauloResponded 3 June 2017

Dear Mr. HVillar, Warm Regards from Pestana São Paulo Hotel. Thank you so much for staying with us whilst your recent visit to Sao Paulo. Please do accept our sincere apologies regarding our services and structure. Be aware that your comments will be shared with...More

Reviewed 9 February 2017

The hotel is well located, a few minutes from downtown and 15 minutes to the Ibirapuera but it coud be better for a business hotel. The high speed internet is less than 1MB for download and 0.6MB for upload. If you have serious work to...More

2  Thank djalmabritto
Response from pestana, Gerente geral at Pestana Sao PauloResponded 20 February 2017

Dear Djalmabritto, Warm Regards from Pestana Sao Paulo Hotel Team and we truly hope you are fine. In reference to your stay at our Hotel, we would like to thank you for taking your time to evaluate our Hotel. Every detail will be checked and...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$60 - US$99 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Spa Hotel in Sao Paulo
#117 Business Hotel in Sao Paulo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$60 - US$99 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Spa Hotel in Sao Paulo
#117 Business Hotel in Sao Paulo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (282)
Room & Suite (292)
Dining (62)
Pool & Beach (3)
Amenities (48)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
Bo C
25 March 2015|
Answer
Response from Theza B | Reviewed this property |
Hotel wise, the front desk staff are bilingual. Rest of the staff can understand a little bit. Outside don't expect much help in English. You can ask front desk staff, if you have a specific destination that you need to... More
0
Votes
Room Tips
"Old and Outdated hotel"
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"My room was on a high floor but it seemed to be identical to another room on a lower floor. Not much of a..."
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"High numbered rooms are quieter and better to see the view of the city."
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"find a different hotel"
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