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03/12/2017 04/12/2017
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    Pestana Sao Paulo

    Rua Tutoia 77 | Jardim Paulista, Sao Paulo, State of Sao Paulo 04007-000, Brazil
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    03/12/2017 04/12/2017
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    Traveller (249)
    Room & Suite (253)
    Dining (61)
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    • Excellent20%
    • Very good41%
    • Average25%
    • Poor8%
    • Terrible6%
    8 Feb 2017
    “An ok Hotel.”
    1 Jun 2017
    “Outdated and very noisy.”
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Laundry Service
    3.5 Star Hotel
    All hotel details
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    3 Dec4 Dec
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (870)
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    11 - 15 of 61 reviews

    Reviewed 11 May 2015

    This is the worst hotel I have stayed at, the wole hotel is very old and outdated, the bathroom was dirty and all stained. The toilet had green stains like mold and the shower glass doors were all dirty and moldy ew... The food was...More

    1  Thank Belob
    Response from pestana, Gerente geral at Pestana Sao PauloResponded 17 May 2015

    Dear Guest, First of all we would like to thank you for choosing the Pestana São Paulo, and for having taken your valuable time to comment your stay with us. We are sorry to learn that your experience did not meet your expectations. All your...More

    Reviewed 22 April 2015 via mobile

    I had had terrible experience with Pestana Salvador, so I was not expecting much. And it was worse. The room was refurbished, sort of. The bathroom dates from another century, the doors to the room are rusty and old, but the bed was comfortable. Staff...More

    1  Thank Georgia B
    Response from pestana, Gerente geral at Pestana Sao PauloResponded 25 April 2015

    Dear Guest, Thank you for staying with us at the Pestana São Paulo Hotel, and for taking the time to send us your valuable comments. Your opinion is of great importance to us, as it helps us to monitor our performance and improve our services....More

    Reviewed 11 April 2015

    The hotel is, overall, good value but it is not very comfortable. The sheets were 50/50 poly/cotton (I have not had sheets that were not 100% cotton in years!) and when I asked someone in housekeeping, she said that they were 'rented' but she would...More

    Thank James S
    Response from pestana, Gerente geral at Pestana Sao PauloResponded 13 April 2015

    Dear Mr. James, Firstly, we would like to take this opportunity to thank you for choosing the Pestana São Paulo Hotel as your destination, and for sharing your opinions with us. We are sorry to learn that we did not completely exceed your expectation; please...More

    Reviewed 26 February 2015 via mobile

    We have made a reservation with the hotel 6 months in advance. Upon arrival we were told they had overbooked so could no longer honour our reservation. They booked is into an inferior hotel ( but refused to refund the difference in price) and we...More

    3  Thank sid_kumar_jain
    Response from pestana, Gerente geral at Pestana Sao PauloResponded 5 March 2015

    Dear Mr. Kumar, Primarily I would like to thank you for taking the time to tell us about your recent stay at the Pestana São Paulo. I am really sorry that your experience did not meet your expectations, please allow me to express on behalf...More

    Reviewed 1 December 2014 via mobile

    My husband, 4 year old and I stayed a couple nights here before heading back to the U.S. It's a very large hotel with a great complimentary breakfast. I think they accommodate a lot of people traveling here for conventions/meetings because we met people from...More

    2  Thank Sarah_Rodriguez
    Response from pestana, Gerente geral at Pestana Sao PauloResponded 2 December 2014

    Dear Sarah, First of all thank you for choosing the Pestana São Paulo Hotel and the feedback provided which will be duly shared with all our staff members. We are delighted that you enjoyed your stay with us, and hope that you will return and...More

    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Indoor pool
    • Price range
    • US$67 - US$119 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #22 Spa Hotel in Sao Paulo
    • #118 Business Hotel in Sao Paulo
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms ,
    • Smoking rooms available
    • Number of rooms
    • 198
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, Cancelon, Hotwire, HotelQuickly, TripOnline SA and Cheap Tickets so you can book your Pestana Sao Paulo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Brazil >
    • State of Sao Paulo >
    • Sao Paulo
    • Also Known As
    • Pestana Sao Paulo Hotel Sao Paulo ,
    • Pestana Hotel Sao Paulo ,
    • Pestana Sao Paulo Brazil
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    Traveller (249)
    Room & Suite (253)
    Dining (61)
    Pool & Beach (6)
    Hotel & Grounds (242)
    Bathroom (23)
    Business Centre & Event Rooms (5)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    Bo C
    25 March 2015|
    Response from Theza B | Reviewed this property |
    Hotel wise, the front desk staff are bilingual. Rest of the staff can understand a little bit. Outside don't expect much help in English. You can ask front desk staff, if you have a specific destination that you need to... More
    Room Tips
    "Old and Outdated hotel"
    Read review
    "My room was on a high floor but it seemed to be identical to another room on a lower floor. Not much of a..."
    Read review
    "High numbered rooms are quieter and better to see the view of the city."
    Read review
    "find a different hotel"
    Read review
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