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Rua Tenente Negrao 200, Sao Paulo, State of Sao Paulo 04530-030 Brazil
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GrandMercure
US$132
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Traveller (735)
Room & Suite (242)
Pool & Beach (38)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 08/08/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Mercure SP Itaim Bibi
Updated 08/08/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 492 hotels in Sao Paulo
Location
Cleanliness
Service
Value
Travellers' Choice
If you are looking for a modern hotel inspired in the Brazilian culture, the Grand Mercure SP Itaim Bibi is the perfect choice for you. With a privileged location in the bustling Itaim Bibi neighborhood, the hotel has a complete structure to rest after an exhausting day in the capital of São Paulo. The accommodations are spacious and have a balcony, being able to accommodate individual travelers, couples and families. There are also options for reduced mobility and adapted rooms such as an office. The facilities also include function rooms for corporate meetings and social events, a gym, sauna, spa and the rooftop with swimming pool and an unmissable view of Ibirapuera Park. At the Ita IN restaurant, in turn, you will find the best of contemporary Brazilian cuisine. Whatever the reason for your trip, there is a lot to do at Itaim Bibi. For business travelers, the location allows easy access to the Avenues JK and Faria Lima, important financial centers of the city. But if your idea is to go for a walk and enjoy a little of the city, take advantage of the best restaurants and bars of Itaim Bibi for a gastronomic immersion or visit postcards of the city such as Ibirapuera Park. There are many options, so plan well before you travel. Other attractions worth visiting are Parque do Povo, Eataly, Shopping JK and the rich cultural life of Avenida Paulista. Explore São Paulo and be surprised!
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Walking tours
Children's television networks
Kids pool
Paid private parking on-site
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Solarium
Rooftop terrace
24-hour security
Baggage storage
Concierge
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Extra long beds
Walk-in shower
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
City View
Languages Spoken
English, Spanish, Portuguese

Location

Full view
91Great for walkers
Grade: 91 out of 100
215Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
1983Reviews11Q+A35Room tips
Traveller rating
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  • 53
Time of year
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Popular mentions
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Most Recent
Alejandra M wrote a review 8 Aug
2 contributions
You can’t go wrong with this hotel. The staff, the service and the rooms are all great. In a quiet neighborhood yet close to all the things you want to go see in São Paulo. I would definitely come back and stay here
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Verena Bogéa, Gerente geral at Grand Mercure SP Itaim Bibi
Responded 1 week ago
Dear Falejandra69, How are you? It was a huge pleasure to welcome you in our hotel!! Thank you so much, on behalf of the entire team, for such lovely words about us! We hope to see you again soon!! Warm Regards, Verena Bogéa General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Red_October_88 wrote a review Apr 2022
Gold Coast, Australia272 contributions226 helpful votes
The Grand Mercure is location in a one I think a fantastic spot in Itaim Bibi. Staying here with my wife, the facility boast brilliant security, check in is swift and efficient. The rooms are sufficeient for the two of us. The area is plentiful of bars and places to eat. Only "negatives" and I don't really see them as negatives just minor inconveniences really, the gym could use with updating possibly some better equipment and having to sign into the wifi every day which can be frustrating when trying to conduct work and unbeknownst why. The cafe in the lobby is lovely with a large selections of food and drink to choose from if you don't feel like going out. The upstairs pool area is brilliant for relaxing with a cold drink. Apart from that, this is a very pleasant place to stay.
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Date of stay: April 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Verena Bogéa, Gerente geral at Grand Mercure SP Itaim Bibi
Responded 24 Apr 2022
Dear Red_October_88, How are you? It was a huge pleasure to welcome you in our hotel!! Thank you so much for sharing your experience, we appreciate the compliments and the suggestions. We hope to see you again soon. Warm Regards, Verena Bogéa General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
joanne20182018 wrote a review Apr 2022
Leeds, United Kingdom2 contributions
We were upgraded to an executive room free of charge. The hotel is lovely, with great rooms, food and facilities. The roof top pool is fabulous . All the staff are great and can’t do enough for you, especially Paulo , he is a very nice guy & always willing to help with a smile .
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Verena Bogéa, Gerente geral at Grand Mercure SP Itaim Bibi
Responded 14 Apr 2022
Dear Joanne, How are you? It was such a huge pleasure to welcome you in our hotel!! Thank you very much for your kind words about our hotel and team, especially Paulo, who was particularly happy!! We hope you can come back soon!! Warm Regards, Verena Bogéa General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brian wrote a review Mar 2022
2 contributions
The check-in process was relatively easy and the hotel was amazing inside. There is a pool and gym on the rooftop and the staff is very attentive. I highly recommend staying here. It is within close proximity to great restaurants, shopping, and nightlife!
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Date of stay: March 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Verena Bogéa, Gerente geral at Grand Mercure SP Itaim Bibi
Responded 27 Mar 2022
Dear bablon15, How are you? It was such a huge pleasure to welcome you in our hotel! Thank you so much for sharing your experience! Your recommendation fills us with joy!! We hope to see you again soon! Warm Regards, Verena Bogéa General Manage
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Victoria P wrote a review Feb 2022
1 contribution
Carol and Elisama, both give me the best service level to prepare a magnificant birthday surprise. They were warm and attentive, they were even in the last detail and the birthday boy was delighted. You will not regret it, ask for them.
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Verena Bogéa, Gerente geral at Grand Mercure SP Itaim Bibi
Responded 22 Feb 2022
Dear LDvictoriap, How are you!! Happy birthday!!! What a great honor to welcome you in such a special day!!! Thank you for choosing us!!! Carol and Elis just loved your kind words!!! We hope to see you again soon!! Warm Regards, Verena Bogéa General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jonna K wrote a review Feb 2022
1 contribution
Thank you to Mr. Souza and all his colleagues for a lovely stay, the warm welcome and the many smiles for our baby daughter. This was the perfect place to land after a long journey from The Netherlands. See you next time!
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Verena Bogéa, Gerente geral at Grand Mercure SP Itaim Bibi
Responded 8 Feb 2022
Dear jonnak691, How are you? We just loved to welcome you guys in our hotel!! Thank you so much for sharing your experience and for the kind words about Souza, he was very happy with your memory of him. We hope to see your beautiful family again soon! Warm Regards, Verena Bogéa Gerente Geral
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
C4L1MER0 wrote a review Feb 2022
70 contributions71 helpful votes
I stayed about 10 days for business in the Grand Mercure Itaim Bibi, everything was great - the staff, the gym, breakfast and the room. Also enjoyed a massage at the spa. The location is really good, and special mention to Claudia the very friendly housekeeper (who did a good job). Highly recommend!
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Date of stay: December 2021
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Verena Bogéa, Gerente geral at Grand Mercure SP Itaim Bibi
Responded 8 Feb 2022
Dear C4L1MER0, How are you? What a huge pleasure to welcome you in our hotel!! Thank you so much for all the compliments made, and shared tips, Claudia was especially happy with the beautiful highlight given to her. We hope to see you again soon!! Warm Regards, Verena Bogéa General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Glove77 wrote a review Jan 2022
Amsterdam, The Netherlands4 contributions
overall a very good stay. spacious rooms, new interior. the pool is quite small and only to relax. It would be good to provide ea couple of bottles water and the internet was not working well, causing many log in attempts in each section of the hotel.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Verena Bogéa, Gerente geral at Grand Mercure SP Itaim Bibi
Responded 31 Jan 2022
Dear Glove, Thank you for choosing our hotel, for sharing your experience and for the suggestions made, we will evaluate to implement. Regarding the internet, we recently renovated the entire system and I apologize, because it couldn't have happened, our technical team is already investigating to act. We hope to see you again soon!! Warm Regards, Verena Bogéa General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Javier M wrote a review Jan 2022
2 contributions
Friendly and comfortable hotel in a great location. I’ve been here many times throughout the years as my to go place in São Paulo. The recent refurbishment improved the comfort of the rooms, and the new gym facilities are top quality for hotels in this category
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Date of stay: January 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Verena Bogéa, Gerente geral at Grand Mercure SP Itaim Bibi
Responded 28 Jan 2022
Dear Mr. Javier, How are you? On behalf of the entire team, I want to thank you very much for your loyalty to our hotel, it is a great honor for us!!! We were super happy to know that you liked our renovation, every detail was thought of with our heart!! We look forward to seeing you again here! Warm Regards, Verena Bogéa General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Raouf A wrote a review Jan 2022
Lisbon, Portugal9 contributions14 helpful votes
Very nice hotel in the heart of the business district of SP. the hotel is clean, staff is friendly and they have an amazing view on the rooftop with a small pool. The breakfast comes with very helpful staff too, the selection of food carries from pão de queijo to fresh fruits and a kitchen where you can have your eggs or tapioca they way you like. I was helped by staff member Souza who was very friendly and gave is a warm welcome during our breakfast. I would recommend staying here.
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Verena Bogéa, Gerente geral at Grand Mercure SP Itaim Bibi
Responded 28 Jan 2022
Dear raoufa54, How are you? It was a huge pleasure to welcome you in our hotel! Thank you so much for sharing your experience! Souza was very happy to read your kind words about him! We hope to see you again soon!! Warm Regards, Verena Bogéa General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$77 - US$131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the capital gc hotel sao paulo, capital flat sao paulo
FORMERLY KNOWN AS
The Capital Managed by AccorHotels
LOCATION
BrazilState of Sao PauloSao PauloItaim Bibi / Pinheiros
NUMBER OF ROOMS
155
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Frequently Asked Questions about Grand Mercure SP Itaim Bibi
Which popular attractions are close to Grand Mercure SP Itaim Bibi?
Nearby attractions include Kinoplex Itaim (0.3 km), Brascan Open Mall (0.2 km), and Bc Sao Paulo (0.3 km).
What are some of the property amenities at Grand Mercure SP Itaim Bibi?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Mercure SP Itaim Bibi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Mercure SP Itaim Bibi?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Mercure SP Itaim Bibi?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Grand Mercure SP Itaim Bibi?
Conveniently located restaurants include Varanda Jardins, Bacalhau Vinho e Cia Itaim Bibi, and Coco Bambu JK.
Are there opportunities to exercise at Grand Mercure SP Itaim Bibi?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Grand Mercure SP Itaim Bibi?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Mercure SP Itaim Bibi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Mercure SP Itaim Bibi?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Grand Mercure SP Itaim Bibi?
Many travellers enjoy visiting Centro Cultural Banco do Brasil (5.7 km), Mosteiro De Sao Bento (6.0 km), and Faculdade de Direito da USP (6.4 km).