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The Capital Sao Paulo Itaim

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766 Reviews from our TripAdvisor Community

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Showing 106: English reviews
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Islington, United Kingdom
Reviewed 3 weeks ago

A collection of small details not being in place stop this hotel being as good as it should be. Collectively, they added up to a disappointing experience. The good: Lots of staff Nice lobby Rooftop pool is lovely and a quiet oasis from the bustle of Sao Paulo Comfortable beds The bad: I stayed in three rooms over 10 days...

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Helpful?
Thank TimMcLoughlin
Fernanda M, Gerente at The Capital Sao Paulo Itaim, responded to this review

Dear Mr. Tim Thank you for let us know about all details during your stay here. We are checking all points to correct them. Best regards,

Sao Paulo, SP
Reviewed 8 February 2017 via mobile

Old hotel, rooms are small, corridors stinks, Towels and amenities cheap, blackout doesn't work, noisy, pictures do not show the real hotel, needs to close and run a urgent renovation on the entire property.

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Thank Silvio P
Fernanda M, Gerente at The Capital Sao Paulo Itaim, responded to this review
Google Translation

Prezado Sr Silvio, Obrigada por postar sua impressão sobre o The Capital. Aproveito para informar que entendemos a importância de...

Reviewed 23 January 2017

Its a very good place, near to a lot of places in Sao Paulo, nice people, they always kind ! if you want to travel to Brazil, Sao Paulo, its a very good option, food is good, room service excellent! I was very satisfied with the service

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Thank Kevin P
Fernanda M, Gerente at The Capital Sao Paulo Itaim, responded to this review
Google Translation

Prezado Sr. Kevin, Muito obrigada por seus comentários, que ótimo que aproveitou sua hospedagem conosco e tem a intensão de...

London, United Kingdom
Reviewed 12 January 2017

Coming back to Sao Paulo we decided to stay here again since we had a good experience the first time. The hotel is just very easy going. Good check-in, room with nice terrace with stunning view, 24/7 roomservice and breakfast at a very reasonable price is what this makes this hotel me rating it 5-stars. The rooftop pool is big...

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Thank thefortA
Fernanda M, Gerente at The Capital Sao Paulo Itaim, responded to this review
Google Translation

Prezado Sr. "thefortA" Muito bom saber que retornou e continuamos atendendo suas expectativas como viajante. Que retorne por muitas vezes,...

Melbourne, Australia
Reviewed 24 December 2016

I stayed here for five nights while attending a conference nearby. This is a great hotel. It may not be modern or super-luxurious, but it is very clean, it has large rooms, which include a sitting room with kitchenette and a nice balcony. There is also a rooftop pool and spa-type establishment. The hotel is in a very safe and...

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Thank rm1101
Fernanda M, Gerente at The Capital Sao Paulo Itaim, responded to this review
Google Translation

Prezado "rm1101", Obrigada por ter escolhido o The Capital como sua hospedagem e São Paulo e por dividir suas impressões...

Rio de Janeiro, RJ
Reviewed 13 October 2016

rooms curtains / black-outs in room do not cover entire window... Pipes ae loud and keep disturbing all. light long Early on the morning loud alarm goes off for no reason & no explanations!... Had to change keys to gain acces to elevators after brekfast :-(

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Thank Andreas K
Fernanda M, Gerente at The Capital Sao Paulo Itaim, responded to this review
Google Translation

Prezado Sr. Andreas, Sentimos muito que não esteja satisfeito com sua hospedagem. Vamos verificar os itens citados em sua unidade....

Heredia, Costa Rica
Reviewed 3 October 2016

This is a good hotel with good services and good location in a safety area. Close from many restaurates and coffes where is possible to enjoy a cafhezino. The rooms are wide and confortables. The hotel es near from the main places of the city.

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Thank jorgmora
Fernanda M, Gerente at The Capital Sao Paulo Itaim, responded to this review
Google Translation

Prezado Sr. Jorge, Agradecemos pelo relato e nos sentimos satisfeitos em saber que aproveitou a sua hospedagem conosco. Atenciosamente,

Reviewed 12 September 2016 via mobile

I stayed here during a business trip for 5 nights. Hotel is really well located and rooms are nice. The only thing was communication was tough due to the language barrier as the staff didn't speak much English. Service was excellent though once we understood each other :). I would recommend staying here for a short trip to explore the...

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Thank Petia N
Fernanda M, Gerente at The Capital Sao Paulo Itaim, responded to this review
Google Translation

Prezado hóspede, Agradecemos por compartilhar a sua impressão conosco. Intensificaremos a questão do idioma para que não existam mais dificuldades....

Sydney, Australia
Reviewed 7 August 2016 via mobile

Was a nice hotel , staff very friendly and made things easy even though I didn't speak any Portuguese they understood my needs . Pool was ok to cool off , not to swim in . Gym was reasonable quality it's was is a safe location . Street food and cafes where just around the corner . But if a...

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Thank 2016braziltrip
Fernanda M, Gerente at The Capital Sao Paulo Itaim, responded to this review
Google Translation

Prezado Hospede, Obrigada por partilhar seus comentários e impressões conosco, e por ter escolhido o The Capital para se hospedar...

Reviewed 5 August 2016

The Capital is an oasis of good value amidst the frustrating Sao Paulo business hotels landscape. Albeit not fancy and clearly dated, the Capital is clean, comfortable enough, very well located in Itaim Bibi and has good service. Breakfast is disappointing (that coffee is only for the stronger of us), but restaurants and 'padarias' in the area offer good alterntives.

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Thank Ibere L
Fernanda M, Gerente at The Capital Sao Paulo Itaim, responded to this review
Google Translation

Prezado Sr. Ibere, Obrigada pelos comentários postados. Trataremos de melhorar os pontos deficientes apontados pelo senhor. Atenciosamente,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Experience a 4-star hotel in Sao Paulo that is the essence of urban sophistication.Enjoy contemporary, newly redesigned accommodations , which have been thoughtfully appointed to delight business and leisure guests. Indulge in first-class guest amenities, including the fashionable Bonjardim Restaurant and Bar , a heated rooftop pool and an exquisite spa overlooking downtown Sao Paulo and the tranquil Ibirapuera Park.From its privileged location in the Sao Paulo financial centre, The Capital Hotel Sao Paulo stands ready to serve you in refined style - at every moment of your stay. ... more   less 

Additional Information about The Capital Sao Paulo Itaim

Address: Rua Tenente Negrao 200, Sao Paulo, State of Sao Paulo 04530-030, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Itaim Bibi
Price Range: RM385 - RM616 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Capital Sao Paulo Itaim 4*
Number of rooms: 185
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Also Known As:
The Capital Gc Hotel Sao Paulo
Capital Flat Sao Paulo
The Capital Sao Paulo Itaim Brazil
Hotel Style:
#33 Luxury Hotel in Sao Paulo
#36 Romantic Hotel in Sao Paulo
#106 Business Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from The Capital Sao Paulo Itaim staff and other travellers.
5 questions
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Questions? Get answers from The Capital Sao Paulo Itaim staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a room as high up as possible to get away from the noise at street level”
 of 5 bubbles TimMcLoughlin, 28 Feb 2017 | Read review
“Choose another hotel”
 of 5 bubbles AndreasK920, 13 Oct 2016 | Read review
“Lifts are slow. If you don't want to be late for your meeting, take a lower room and use the stairs”
 of 5 bubbles 145iberel, 5 Aug 2016 | Read review
“Ask for a room with a view of the expansive SP sky line. Mine did not have this view.”
 of 5 bubbles RockDoc50, 30 Jul 2016 | Read review
“Higher floors are better...”
 of 5 bubbles EduardoS198, 30 Jul 2016 | Read review
5 of 5