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Grand Hyatt Sao Paulo

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Traveller (1015)
Room & Suite (532)
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Overview
  • Excellent74%
  • Very good20%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“great hotel”(85 reviews)
“the club lounge”(26 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,761)
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Traveller rating
648
255
46
27
6
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648
255
46
27
6
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All reviewsjapanese restaurantgreat hotelthe club loungebusiness triproom serviceoutdoor poolgreat businessbusiness districtrooms are spaciousgreat optionenjoyed my stayan upgradefitness centertrafficeaupauloamenities
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291 - 295 of 982 reviews
Reviewed 2 July 2016

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Review collected in partnership with Hyatt Hotels
Reviewed 2 July 2016

It is a very pleasant hotel, good location close to the "marginal' and shopping malls. The staff is professional and the rooms are very clean. Nothing much to talk about the good things in this hotel, many reviews here already mentioned them and everything is...More

1  Thank NlsnS
Response from Alexandra B, Director of Guest Experience at Grand Hyatt Sao PauloResponded 5 July 2016

Thank you very much for your review giving us the chance to make our services even better. I'm very happy that you liked the hotel. Hope to see you again, Alexandra

Reviewed 1 July 2016

Went on a quick trip with my sister. Arrived in the evening and was welcomed by the front office staff. The hotel itself is grand and modern. It was quite busy that time as there are lots of guests plus might be few parties being...More

Thank Shiela C
Response from Alexandra B, Director of Guest Experience at Grand Hyatt Sao PauloResponded 5 July 2016

Shiela I'm very happy that you enjoyed the hotel and specially our services and associates. Hope to see you again and feel free to contact me for any future need. Regards, Alexandra

Reviewed 1 July 2016

I am a diamond member of Hyatt 75 + Nights in a year. The first thing the hotel does is writes to me since my rate is corporate rate I wont be eligible for an upgrade. Very different from J W Mariott welcome. The rate...More

Thank Bhavesh S
Response from Alexandra B, Guest Experience Director at Grand Hyatt Sao PauloResponded 6 July 2016

Dear Mr. Bhavesh I'm very sorry to see that we were not able to achieve your expectations. I worked for 10 years at Marriott and truly understand your points. Hyatt is a wonderful chain and also seeks for great experiences. I would like to kindly...More

Reviewed 1 July 2016 via mobile

The Grand HYATT is a great hotel. The staff is very pleasant. The breakfast buffet was great. I had dinner in the restaurant. It was delicious as was the room service. The room was spacious and the bed was comfortable. Everything in the hotel was...More

Thank Diane O
Response from Alexandra B, Director of Guest Experience at Grand Hyatt Sao PauloResponded 5 July 2016

Diane I'm very happy that you liked the hotel and specially our staff. Hope to welcome you again at Grand Hyatt São Paulo, Alexandra

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Adult pool
Outdoor pool
Details
Price range
US$123 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Sao Paulo
#2 Romantic Hotel in Sao Paulo
#2 Family Hotel in Sao Paulo
#3 Spa Hotel in Sao Paulo
#5 Luxury Hotel in Sao Paulo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$123 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Sao Paulo
#2 Romantic Hotel in Sao Paulo
#2 Family Hotel in Sao Paulo
#3 Spa Hotel in Sao Paulo
#5 Luxury Hotel in Sao Paulo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1015)
Room & Suite (532)
Dining (108)
Pool & Beach (58)
Amenities (37)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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Magda M
29 March 2018|
AnswerShow all 7 answers
Response from Peter B | Reviewed this property |
I am sure they do or can. But like Discodave said, get a licensed taxi at the airport. If you want a pickup at GRU and avoid queuing after a long flight, I recommend Sao Paulo airport transfers (google it for website... More
2
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Alina K
17 February 2018|
AnswerShow all 4 answers
Response from Luiz D | Reviewed this property |
I did not, but I assume they might have it
1
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Google Translation
Andy09H58
20 March 2017|
Answer
Response from ygillet | Property representative |
Dear Andy, Thanks for your post on tripadvisor and your interest in Grand Hyatt Sao Paulo. Renata Altobello is the Director of Sales and Marketing. You can contact her on renata.altobello (@) Hyatt (.) com. Best... More
1
Vote
Room Tips
"Use your AMEX card to get all the advantages of the Hotel Collection brands."
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"Bridge Views are great."
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"The corner suites are amazing!"
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"ask the bridge view."
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