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Grand Hyatt Sao Paulo

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Grand Hyatt Sao Paulo
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2,995 Reviews from our TripAdvisor Community

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Showing 846: English reviews
Bassano Del Grappa, Italy
Reviewed 16 August 2015 via mobile

It's all well done, with great service and nice rooms with all comforts including free wifi . Great buffet breakfast with all products freshly baked or cooked right there , and of course plenty of fresh fruit and juices ! We had dinner at the nearby Japanese restaurant , it was ok even if I was expecting it to be...

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Helpful?
1Thank Alexiis
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Alexiis, Thank you for your kind comments. I was very pleased to read that you had an excellent experience with our services, accommodations and breakfast. I was also pleased to read that you enjoyed our restaurant Kinu, although your comments about the taste of dishes will be passed on to our chef to be considered on the next menu...

Reviewed 16 August 2015

The reception and support of the front office staff was excllent !. I really appreciate support for follow up and recover for my lost luggage upon arival in Sao-paulo from Britsih Airways. The room and bedding are neat and internet connection was very fast

Review collected in partnership with Hyatt Hotels
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1Thank olatunea
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for your feedback regarding your last stay at our hotel. It was a pleasure to read that the service from our reception and front office teams was to your liking. I am glad that we were able to provide you with great accommodations and excellent Wi-Fi Internet access. I hope to welcome you back very soon....

Reviewed 15 August 2015 via mobile

The hotel is mainly focussing on business travelers. The staff is friendly and very professional. There is a nice Japanese restaurant with a great menu. Rooms are spacious and quiet. Regarding the room: the main closet is inside the bathroom which is not very practical when staying there with 2 people. Another small but annoying issue was the quality of...

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Helpful?
Thank Edwin v
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Edwin, Thank you very much for staying with us and for taking the time to share your feedback. I was pleased to read that our service, accommodations and Kinu restaurant were to your liking. I offer my sincere apologies for the inconveniences you encountered. Your comments will be forwarded to and considered by the appropriate departments so that we...

Washington, United States
Reviewed 13 August 2015

The hotel is great. Rooms and amenities are great. Everything would be great if it wasn't for service at the main restaurant. The service is slow and very inefficient. Simple food like an omelet takes more than 20 minutes to be ready. If you are running for a meeting or have kids with you, this can be a disaster. Food...

Review collected in partnership with Hyatt Hotels
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1Thank Regis C
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Regis, Thank you for sharing your comments. I was happy to read that we provided you with excellent accommodations and amenities. Please accept my apologies for your experience at the restaurant. I would appreciate it if you could send more details about it to info@hyatt.com.br so that we can discuss the issue with our management team and make improvements....

New York, United States
Reviewed 11 August 2015

Hotel is top quality, well maintained and the staff are very attentive. I recommend the Grand Hyatt. The food options are sufficient - don't miss the breakfast and lunch buffets. Rooms are large up to date with very large closet space and bath area.

Review collected in partnership with Hyatt Hotels
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1Thank Joseph Scott A
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Joseph, Thank you for your kind review and for recommending us to other TripAdvisor travelers. I was pleased to read that our accommodations, service, restaurants and breakfast were memorable to your stay. We hope to welcome you back very soon. Michael Stephens - General Manager

PA
Reviewed 9 August 2015

My wife and I recently stayed at the Grand Hyatt for the third time this year. While the rooms are nice and the staff pleasant, the location of the hotel is not conducive to a relaxing weekend - maybe a quick business trip, but not for stays over two days. First: The hotel is right next to an open sewer...

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2Thank 1stCEB
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your comments with us. I was happy to read that you enjoyed our service and accommodations. Please allow me to apologize that we were not able to provide you with the level of service that you were right to expect from us. I would like to inform that due to the wheatear and the...

Lisbon, Portugal
Reviewed 30 July 2015

Well appointed rooms, executive lounge, meeting facilities. Very attentive, responsive, well educated staff. Inviting and very comfortable decor in high quality building facilities. Very helpful business support and excellent lounge conditions in a relaxing and well treated athmosphere

Review collected in partnership with Hyatt Hotels
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Thank Jose G
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Jose, Thank you for sharing your review with us. I was pleased to read that our service, accommodations and lounge were to your liking. We hope to welcome you back very soon. Michael Stephens – General Manager

los angeles, United States
Reviewed 30 July 2015

very clean and excptional service. concierge, room cleaning is phenomenal, room service, business office, meals.....extremely courteous....quiet hotel....great hotel for those attending business meetings in Sao Paulo

Review collected in partnership with Hyatt Hotels
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Thank Mohdhar H
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your review with us and other TripAdvisor travelers. I was very pleased to read that our service, accommodations and restaurants were to your liking. Our team and I hope to welcome you back very soon. Michael Stephens, General Manager

Reviewed 23 July 2015

The hotel is in a "newer" area of Sao Paulo. They have a great pool that also offers towel, cocktail and bring food out to the pool for you if you desire. The service is fantastic, great amenities and they have a great gym too. The Amanary spa, offers great treatments especially the massages.

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Thank Alexis H
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Alexis, Thank you for your review. I was pleased to read that our pool area and pool services were memorable to your stay. Thank you for your recomendations about our Fitness Center and the Amanary Spa. I hope to welcome you back very soon. Michael Stephens – General Manager

New York, United States
Reviewed 20 July 2015

This hotel is in a somewhat inconvenient area if you want to explore SP on foot and it is a little sterile in that global five star way, but it's just a pleasure to stay here. The staff are wonderful, the room is very comfortable, light, luxurious, the swimming pool is really nice, beautifully designed. The gym is small but...

Review collected in partnership with Hyatt Hotels
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Thank Jonathan D
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Jonathan, Thank you for sharing your comments. I was happy to read that you enjoyed your stay with us and that our service, accommodations and swimming poolwere to your liking. We are located in one of the most growing business areas of the city, within 5 minutes walking distance from two of the largest shopping centers in São Paulo...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Kinu
Kinu
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of the Berrini area, this 5-star hotel offers a full-service SPA, 2 swimming pools, a gym and views of the Estaiada Bridge. Rooms are stylish, spacious and contemporary, featuring extensive work area and cutting-edge technology. Each room features a spacious bathroom with invigorating rain shower and deep soaking tubs. The Grand Hyatt features several restaurants which serve French, Japanese and Brazilian cuisine. ... more   less 

Additional Information about Grand Hyatt Sao Paulo

Address: Avenida das Nacoes Unidas 13301 | Brooklin, Sao Paulo, State of Sao Paulo 04578-000, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo
Price Range: RM608 - RM1,404 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Sao Paulo 5*
Number of rooms: 470
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Hotwire, Hyatt Hotels Corporation, Travelocity, getaroom.com, TripOnline SA and HotelQuickly so you can book your Grand Hyatt Sao Paulo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Sao Paulo Hotel Sao Paulo
Sao Paulo Grand Hyatt
Hyatt Sao Paulo
Sao Paulo Hyatt
Grand Hyatt Sao Paulo Brazil
Hotel Style:
#1 Business Hotel in Sao Paulo
#2 Romantic Hotel in Sao Paulo
#2 Family Hotel in Sao Paulo
#3 Spa Hotel in Sao Paulo
#5 Luxury Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Sao Paulo staff and other travellers.
6 questions
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London, United Kingdom

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Questions? Get answers from Grand Hyatt Sao Paulo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better, so you get a nice view. I was sleeping on the 16th floor.”
GeorgUteFabian, 2 Apr 2017 | Read review
“Grand View Room”
  • view
248fabianed, 12 Mar 2017 | Read review
“Noriega suite two thumbs up”
Koreaninsingapore, 8 Feb 2017 | Read review
“High floors, and for the view I had choose 1,3,5,7 or 9.”
  • A view of Sao Paulo
Zorzidad, 22 Jan 2017 | Read review
“Club Room worth it”
HappyTravel888, 13 Nov 2016 | Read review
5 of 5