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Sheraton Sao Paulo WTC Hotel

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Traveller (474)
Room & Suite (805)
Pool & Beach (55)
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Overview
  • Excellent48%
  • Very good29%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“design floor”(16 reviews)
“design center”(5 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,233)
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All reviewsdesign floortypical sheratondesign centerfood courtthe world trade centershopping mallroom serviceexecutive floorbusiness districtbusiness travelerrooms are comfortablebusiness tripdesignerloungenovoconferencebrazil
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1 - 5 of 403 reviews
Reviewed 2 weeks ago

The rooms and bathrooms have not been updated since the early ninety's I would guess. The only updated rooms are the 4th floor rooms for platinum elite members. My room had a nice view but the room smelled of mold, the curtains were disgusting, and...More

Thank Laurie V
Response from Sheraton-WTC, Quality Assurance Analyst at Sheraton Sao Paulo WTC HotelResponded 2 weeks ago

Hello Laurie, Thank you for taking the time to share your experience at the Sheraton São Paulo WTC Hotel. We are glad to know you liked our staff's service. They are always going beyond to make sure our guests feel comfortable. Regarding the improvement opportunities...More

Reviewed 3 weeks ago

I usually go there for professional meetings and fot that purpuse the hotel is very well located and very professional the rooms are very good and service is near perfect For the wtc center it is perfect and one does nt need to leave to...More

Thank fernando v
Response from Sheraton-WTC, Quality Assurance Analyst at Sheraton Sao Paulo WTC HotelResponded 3 weeks ago

Hello Fernando, Thank you for sharing your experience at the Sheraton São Paulo WTC Hotel and for rating us. We are thrilled to know you have enjoyed your stay and all our services. It is very exciting to know this was your 4th visit. Once...More

Reviewed 3 weeks ago

While most of features were good (Location, Transportation, Service, etc.) I would like to mention that the facility is quite aging and the pool was under construction while I was staying. BEWARE, The biggest problem was that I from time to time could NOT get...More

Thank soulite_
Response from Sheraton-WTC, Quality Assurance Analyst at Sheraton Sao Paulo WTC HotelResponded 3 weeks ago

Hello soulite_, Thank you for taking the time to rate the Sheraton São Paulo WTC Hotel and for sharing your experience with us. While we are glad to know that you like some of our features, we would like to apologize for not meeting your...More

Reviewed 4 weeks ago

I stayed at the Sheraton for four nights on a business trip. I booked an executive room. They initially gave me a room on the executive floor (room 1605) that was a tiny room with an odd layout. It had very limited storage and no...More

1  Thank jefffleming6364
Response from Sheraton-WTC, Quality Assurance Analyst at Sheraton Sao Paulo WTC HotelResponded 4 weeks ago

Hello jefffleming6364, Thank you for rating the Sheraton São Paulo WTC and for sharing your experience with us. We are happy to know you enjoyed your stay at the second room you were given and we apologize for the inconveniences you experienced at first. Our...More

Reviewed 4 weeks ago

Located in a prime neighborhood of Sao Paulo, Brooklin Novo, the hotel is 30 minutes from Congonhas airport.The excutive lounge offers drinks, snacks, nespresso, fruit and cakes.The master suite offers a very comfortable area. The bed is great, it offers excellent sleep, no noise.More

Thank matiasbarata
Response from Sheraton-WTC, Quality Assurance Analyst at Sheraton Sao Paulo WTC HotelResponded 4 weeks ago

Hello matiasbarata, Thank you for rating the Sheraton São Paulo WTC Hotel and for sharing your experience with the TripAdvisor users. We are delighted to know you have enjoyed your stay with us and that our location was of your convenience. We are also glad...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$116 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Sao Paulo
#16 Romantic Hotel in Sao Paulo
#18 Spa Hotel in Sao Paulo
#31 Luxury Hotel in Sao Paulo
#45 Business Hotel in Sao Paulo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$116 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Sao Paulo
#16 Romantic Hotel in Sao Paulo
#18 Spa Hotel in Sao Paulo
#31 Luxury Hotel in Sao Paulo
#45 Business Hotel in Sao Paulo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (474)
Room & Suite (805)
Pool & Beach (55)
Dining (14)
Amenities (72)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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Vicki G
28 February 2018|
Answer
Response from Fuzlin | Reviewed this property |
Contact the concierge and ask them. I travelled with my children at stayed at this hotel but my husband was with. Sorry but I found the concierge helpful as they respond to emails on any queries
0
Votes
jcmin88
27 August 2017|
AnswerShow all 4 answers
Response from csharplink | Reviewed this property |
Yes
1
Vote
Christine P
7 August 2016|
AnswerShow all 2 answers
Response from Barrianne B | Reviewed this property |
This hotel is not near the center, but the metro is close and takes you to the center quickly.
0
Votes
Google Translation
Room Tips
"4th floor level for platinum elite members is your best bet"
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"rooms in the lower floor floor for me are the best"
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"Definitely do not stay in rooms 1605 or 1607"
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"The best rooms are on the 16th floor"
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