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Sheraton Sao Paulo WTC Hotel

Booking.comUS$157*
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#45 of 321 Hotels in Sao Paulo
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$185*
US$157*
Great Deal
US$161*
US$161*
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Sheraton Sao Paulo WTC Hotel
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1,073 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Sao Paulo WTC Hotel
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Showing 362: English reviews
Hawthorne, New Jersey
Reviewed 17 October 2014

The hotel staff made me feel welcome and comfortable during my stay. They recognized me and my preferences at breakfast. I've stayed several times over the last year and everyone makes me feel like they appreciate my business. The beds and bedding are the best in the business, with a high thread count sheets, and the batch towels are very...

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Helpful?
Thank Diane M
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Diane, Thank you so much for your review!!! It is a pleasure to have you here as our long stay guest and that you had felt comfortable! We are very honored to know that you enjoyed your time with us and have appreciated the location, the room amenities and the services. Be sure, with great satisfaction, we will forward...

Waterloo
Reviewed 14 October 2014

Large comfortable rooms with every amenity you could want. Location in the WTC and across from the Canadian Consulate office was terrific. Lot's of shopping and restaurants conveniently located to the complex. The staff knew my preferences for coffee and breakfast quickly and were quick to serve and anticipate my needs. Unlike many reviewers I found the breakfast more than...

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Helpful?
1Thank UWaterlooTraveller
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Guest, Thank you for choosing our hotel as your place in Sao Paulo and for sharing your opinion with us and other travelers. We were very pleased to know that the location, the room, the breakfast and the staff contributed to enjoy your stay. In addition, we apologize to not attend your expectations in respect to the early check...

New York City, New York
Reviewed 13 October 2014 via mobile

WiFi does not work or is terribly slow. Cannot use Skype for example. Breakfast was horrible. Any half-decent hotel in Sao Paulo offers a far superior breakfast. Staff os great though. Rooms are good. Location is great. But there are way better options in this area.

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Helpful?
Thank Andre B
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Guest, We appreciate you taking the time to share your comments about your stay with us. Please accept our sincere apologies for not meet your expectations and inconveniences faced. Let us assure that we will change breakfast from next month, to better satisfy our guests, as well as the Internet services, that we are analyzing measures to avoid setbacks...

Wadhurst, United Kingdom
Reviewed 9 October 2014

I stayed for 4 nights during a business trip to attend an event at the WTC. My choice was based on location as this hotel is actually part of the WTC complex. As my title says, it was pretty much as expected from a Sheraton...the room was large, clean and well appointed. The only reason for the lack of a...

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Helpful?
Thank Graeme P
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Guest, Thank you for your evaluation and comments about your last stay with us. We were very pleased to know that the location, the structure and the services contributed to enjoy your stay. In respect to the breakfast, we would like to apologize for not achieving your expectations and tell you that we will have some changes soon, to...

Cali, Colombia
Reviewed 4 October 2014

I choose this hotel because I was attending a conference there. Since moving in Sao Paulo isn't easy, I decided to stay at the conference´s place. I saw the hotel rate was USD350 per night, but I thought, it's a Sheraton, is well located, and you know, Sao Paulo is an expensive city. But what a surprise. I arrived on...

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Thank Maria H
Paris, France
Reviewed 26 September 2014

45 minutes from International Airport ( outside rush hours) nicely located close by shoping center and restaurants Front desk people are quick and efficient. Room are large and silencious. Bathroom was OK, although a bit dark Wifi and internet connections OK. Breakfast very good Convenient place to be while in Sao Paulo

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Helpful?
Thank tigdu
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Guest, Thank you for your evaluation and comments about your stay at Sheraton Sao Paulo WTC. We were very pleased to know that the location, the structure, the service and the staff contributed to enjoy your stay. Be sure, with great satisfaction, we will forward your assessment to the hotel employees. Hope to have you again soon as our...

Fort Lauderdale
Reviewed 20 September 2014

I stayed at the Sheraton from Mon. Sept. 15 until Friday Sept. 19, This was my first time, although I travel to SPA once or twice a year in the Morumbi area I had never stayed before. What I liked about the place: The location is superb. Close to the meeting place and several options of restaurants in the WTC/D&B...

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Helpful?
Thank Pahvis
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Guest, We appreciate you taking the time to evaluate and share your comments about your last stay with us, as it is only through constructive feedback that we can monitor our services. Please accept our sincere apologies for not attend your expectations. Let us inform you that we already have some plans for reform and modernization to better serve...

Vancouver, Canada
Reviewed 18 September 2014

Great Location, close to shopping, excellent customer service, rooms were clean and tidy, beds were comfortable, food was great, hotel was beautiful. Nothing bad to say about this hotel. Would return again!

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Helpful?
Thank 1987Stella1987
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Stella, Thank you for choosing Sheraton Sao Paulo WTC as your hotel in Sao Paulo and for sharing your opinion with us and other travelers. We were very pleased to know that the location, the rooms and the service contributed to enjoy your stay. We are waiting for you in your next visit to the city. Best regards, Bianca...

Reviewed 17 September 2014 via mobile

I'm staying at the Hot right now and the level if service you would expect for a Platinum member (75+ nights) is way below average. I was told I got an upgrade to the Club level but later found out that I wasn't granted access to the Club lounge. Btw, the club room is exactly as old and deteriorated as...

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Helpful?
Thank Guschus
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Guest, We appreciate you taking the time to share your comments about your stay with us. Please accept our sincere apologies for not meet your expectations and inconveniences faced. Let us assure that we are taking some measures with the staff to avoid this kind of situations again and inform that we already have some plans for reform and...

Dakar, Senegal
Reviewed 16 September 2014

In reservations these are called "Executive" rooms, as distinct from "Club" rooms. Only on floors 3, 4, 5 and 16, each was designed with their unique style by a Brazilian interior decorator. The lounge for these rooms, on the 4th floor, is staffed by Lincoln and Maite, both fabulous and responsive. Otherwise the regular rooms and lounge and standard and...

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Helpful?
Thank bchawaii
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Mr. Brian, Thank you for choosing our hotel as your place in Sao Paulo and for sharing your opinion with us and other travelers. We were very pleased to know that the Design rooms and the staff contributed to enjoy your stay. In addition, let us inform you that we have some plans for reform and modernization to better...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Berrini region where you can find major corporations headquarters and wide range of entertainment,dining and shopping, the hotel offers 296 world-class accommodations. Out of these, 67 are decorated by renowned architects composing the concept of “Design Hotel”, where guests can have a different experience every stay.Special Services: pillow menu,personal closet, free internet,swimming pool, Sheraton Fitness, in room fitness, in room spa, restaurant partners bills paid at check out, Bike it!, meeting rooms for hire and Sheraton Love That Dog Program. ... more   less 

Additional Information about Sheraton Sao Paulo WTC Hotel

Address: Avenida das Nacoes Unidas 12559 | Brooklin Novo, Sao Paulo, State of Sao Paulo 04578-000, Brazil (Formerly "Gran Melia")
Region: Brazil > State of Sao Paulo > Sao Paulo
Price Range: RM523 - RM1,410 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Sao Paulo WTC Hotel 4.5*
Number of rooms: 296
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, Travelocity, Expedia, Cancelon, Orbitz, Cheap Tickets, getaroom.com, TripOnline SA and HotelQuickly so you can book your Sheraton Sao Paulo WTC Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Sao Paulo WTC Hotel Brazil
Hotel Style:
#16 Romantic Hotel in Sao Paulo
#17 Spa Hotel in Sao Paulo
#28 Luxury Hotel in Sao Paulo
#38 Family Hotel in Sao Paulo
#45 Business Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Sao Paulo WTC Hotel staff and other travellers.
5 questions
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9 months ago

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Questions? Get answers from Sheraton Sao Paulo WTC Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose another brand”
yazak2014, 21 Apr 2017 | Read review
“Ask for a renovated room”
SOKYFARMER, 24 Mar 2017 | Read review
“Stay on the Design Floor”
BarryCollymore, 18 Mar 2017 | Read review
“Floor 5 Onwards, to have a better city view.”
Picks78, 11 Feb 2017 | Read review
“Club room is very comfortable”
constantinob436, 16 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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