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Rua Manuel Guedes 320, Sao Paulo, State of Sao Paulo 04536-070 Brazil
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (294)
Room & Suite (165)
Dining (31)
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A note from DoubleTree by Hilton Sao Paulo Itaim
Updated 10/12/21

About

#127 of 492 hotels in Sao Paulo
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Welcome to DoubleTree by Hilton São Paulo Itaim, located in the Itaim Bibi neighborhood near corporate headquarters, a shopping mall, and dozens of restaurants and bars. The city's two main parks and several art museums await, all just 10 minutes from the hotel. Congonhas Airport is 25 minutes away. Be welcomed by our friendly front desk staff at check-in and settle into a stylish guest room, each with complimentary WiFi, air conditioning, a 55-inch TV and private balcony. Suites, located on our top floor, offer more space and a separate living area – some also have an outdoor whirlpool. From breakfast to late-night bites, our Bonjardim restaurant and 24-hour room service have cravings covered. Try our diverse lunch buffet filled with local and international flavors. Our 24-hour fitness center has plenty of natural light and overlooks the city, and our outdoor pool and lounge area are great places to unwind. Host a meeting or anniversary party for up to 100 guests in your choice of 8 event spaces including a boardroom and seven conference rooms. A/V equipment is available; our coordinators can assist with the details.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
24-hour security
Baggage storage
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
Room service
Safe
Telephone
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Languages Spoken
English, Spanish, Italian, Portuguese
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
88Good for walkers
Grade: 88 out of 100
407Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
838Reviews9Q+A15Room tips
Traveller rating
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Most Recent
DavidL wrote a review May 2022
Zwolle, Overijssel30 contributions5 helpful votes
This hotel has spacious, clean rooms. The location it perfect (right between nice restaurants and bars) in a central area of Sau Paulo. We had some issue on the first day which was dealt with appropriately, Staff is very friendly. So a solid choice when visiting Sao Paulo.
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Camila Butti, Gerente geral at DoubleTree by Hilton Sao Paulo Itaim
Responded 16 May 2022
Dear DavidL038, Thanks a lot for share your feedback with us. We appreciate that enjoyed our location, guestrooms and our friendly staff. We hope see you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeannetta S wrote a review Apr 2021
Naples, Florida19 contributions12 helpful votes
Hotel's Favourite
Clean, beautiful hotel. Neighborhood is upscale and walkable. Lots of restaurants and stores around. Excellent customer service. Delicious breakfast options included with price of room. This team functions well and ensured an excellent stay!
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Review collected in partnership with DoubleTree by Hilton
Date of stay: April 2021
Value
Rooms
Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Camila Butti, Gerente geral at DoubleTree by Hilton Sao Paulo Itaim
Responded 27 Apr 2021
Dear Jeannetta, Thank you very much for taking the time to share your review. We are glad you enjoyed your stay and that the best part of your stay was our staff and location. Should your travels bring you back to São Paulo, we hope you will stay with us again. Warm Regards, Camila Butti
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
shiraziwine wrote a review Apr 2022
Shiraz, Iran1245 contributions342 helpful votes
This hotel is among good options to stay, Good range of hygiene, comfort of the bed, comfort of bathroom, hot shower and etc Weak breakfast for Vegans or Vegetarians since you can find nothing, if course i could have bread with watermelon as my morning meal
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Date of stay: March 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Camila Butti, Gerente geral at DoubleTree by Hilton Sao Paulo Itaim
Responded 4 Apr 2022
Dear shiraziwine Thank you very much for taking the time to share your review. We strive to provide the highest quality of accommodations and value any feedback we receive as it gives us the opportunity to uphold our standards and ensure our guests' satisfaction. We appreciate your constructive feedback regarding breakfast. Please rest assured your comments have been noted and will be used as we look to make improvements to breakfast offerings. We are committed to providing you with an excellent guest experience and hope you will consider visiting us again in the future. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WCardoso985 wrote a review Jan 2022
New York City, New York1 contribution
An outstanding relatively small hotel in a very convenient and live location in Sao Paulo (Itaim Bibi) with plenty of restaurants, bars and stores around. Impeccable service, very courteous staff and clean facilities.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Camila Butti, Gerente geral at DoubleTree by Hilton Sao Paulo Itaim
Responded 1 Feb 2022
Dear WCardoso 985, thanks a lot for share your lovely comments. We are so glad that enjoyed your experience with us and our special location. We hope see you soon Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michel B wrote a review Nov 2021
39 contributions60 helpful votes
Although the hotel is not the most modern and up to date, the location is excellent. Surrounded by many restaurants and pubs it is very practical. I would like to mention the kindness and helpfulness of the staff Gabriel, Bianca, Mayana and Helena were amazing. In addition to the concierge person who also was amazing. I will return to this property without hesitation.
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Date of stay: November 2021
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: high floors away from the elevators
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Camila Butti, Gerente geral at DoubleTree by Hilton Sao Paulo Itaim
Responded 18 Nov 2021
Dear Michel, Thank you so much for take a time to send your lovely comments to us. We are glad that enjoyed your stay and our location, especially because our team made a difference. We are waiting for you. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Justin A wrote a review Oct 2021
Sharpsville, Pennsylvania1 contribution
Mayara was super helpful. First time in Brazil and not being a native speaker she made my stay very easy and comfortable. She assisted with all my questions helped with my parking and even recommended some nice places to go close by. I wouldn’t hesitate to stay again!
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Date of stay: October 2021Trip type: Travelled on business
Room Tip: Have a translator app installed if you aren’t a native speaker.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Camila Butti, Gerente geral at DoubleTree by Hilton Sao Paulo Itaim
Responded 13 Oct 2021
Dear justina008, Thanks a lot for share with us your lovely comments. We are realy glad to know that Mayara made the difference in your stay. We hope see you soon, for enjoy a little more our privileges lacation. kind regards Camila
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
wilmasouzalprk422 wrote a review Sep 2021
Sao Paulo, SP1 contribution
Wallpaper falling, towels with yellow and black spots (you don’t know what is that), dirty in the bathroom walls, there are not jar to boil water in the room as pictured, I don’t know if the sheets were changed. I do not recommend it.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Camila Butti, Gerente geral at DoubleTree by Hilton Sao Paulo Itaim
Responded 13 Sep 2021
Dear wilmasouzalprk422, Thank you very much for taking the time to share your review. We strive to provide the highest quality of accommodations and value any feedback we receive as it gives us the opportunity to uphold our standards and ensure our guests' satisfaction. We appreciate your constructive feedback. Please rest assured your comments have been noted and will be used as we look to make improvements. We are committed to providing you with an excellent guest experience and hope you will consider visiting us again in the future. Kind regards, Camila Butti
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ricardo F wrote a review Jan 2021
Caxias Do Sul, RS597 contributions97 helpful votes
+1
We all know covid-19 changed everything so I was not expecting full service. Staff is doing their best and the room was comfortable, the hotel is near bars, cafes, restaurants, Iguatemi shopping mall and Santos Dumont Airport (SDU). It has changed management some time ago so do not expecto an "original" Hilton property.
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Date of stay: November 2020
Value
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Room Tip: Rooms on the back side are quieter.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Camila Butti, Gerente geral at DoubleTree by Hilton Sao Paulo Itaim
Responded 18 Jan 2021
Dear TheReliant1000, Thank you for sharing your feedback, our staff is doing their best to provide service and safety during this pandemic time and your message will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. We are sorry that you were not completely satisfied with your stay and we look forward to welcome you back soon in order to make it right. Best regards, Camila Butti
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wellington Rodrigo wrote a review Oct 2020
River Vale, New Jersey1 contribution2 helpful votes
Staff was very good but room had some broken glasses and walls had drinks stains or something. The gym is very poor without good quality equipments. Breakfast was being served in a box very poor quality.
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Date of stay: October 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Camila Butti, Gerente geral at DoubleTree by Hilton Sao Paulo Itaim
Responded 28 Oct 2020
Dear BrazilianDude24, Thank you for share your comments with us. We are sorry that you were not completely satisfied with your stay. I assure you that it’s not the quality and standard that we cherish, your feedback is very important to us. We look forward to welcome you soon back again to the DoubleTree by Hilton São Paulo Itaim! Best regards, Camila Butti
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aaron Randolph wrote a review Sep 2020
Sao Paulo, SP60 contributions52 helpful votes
First let me say, the staff here has a great heart and the people there are quite nice. They did their best to accommodate us but there were a few things that were lacking. I am a diamond member of Hilton and was offered an upgrade which was a nice perk, however the room offered was a split level that was old and had an odd smell. We were then moved to a standard room which had nice renovation, but a very small bathroom that did not have very hot water (it was mildly warm). Also, we should be entitled to free bottles of water daily, but they only offered 2 for the entire stay, and they tried to charge for them which my wife caught in the bill. This was also the case in coffee capsules. I originally booked 14 days but we left after about 8 due to those and a few other issues. The two main elevators were out for a couple of days, the breakfast was ..... less than desirable.... and the cleaning was only once every three days. For the cleaning, I can understand COVID concerns but we moved down the street to a bigger one bedroom hotel, at a cheaper price, nicer breakfast, and more amenities. If you are a frequent traveler I would not suggest to stay here. Again, the staff was very pleasant and did what they could, but it is not what I expect from a Hilton property.
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Date of stay: September 2020
Location
Service
Sleep Quality
Room Tip: Some rooms have newer renovation
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Camila Butti, Gerente geral at DoubleTree by Hilton Sao Paulo Itaim
Responded 14 Sep 2020
Dear Mr. Aaron R, We appreciate you have taken a moment to share your experience at the DoubleTree by Hilton São Paulo Itaim! Our commitment is make every guest fell cared. We are very sorry if for some reason your expectations has not been reached. We are looking forward to welcome you back soon in order to reverse the bad perception you had in your last stay in our property. Best Regards, Camila Butti
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
PRICE RANGE
US$68 - US$102 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tryp itaim hotel sao paulo, tryp sao paulo
FORMERLY KNOWN AS
TRYP Sao Paulo Itaim Hotel
LOCATION
BrazilState of Sao PauloSao PauloItaim Bibi / Pinheiros
NUMBER OF ROOMS
131
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Frequently Asked Questions about DoubleTree by Hilton Sao Paulo Itaim
Which popular attractions are close to DoubleTree by Hilton Sao Paulo Itaim?
Nearby attractions include Kinoplex Itaim (0.4 km), Caruso Lounge (0.4 km), and Wall Street Bar (0.3 km).
What are some of the property amenities at DoubleTree by Hilton Sao Paulo Itaim?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Sao Paulo Itaim?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at DoubleTree by Hilton Sao Paulo Itaim?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Sao Paulo Itaim?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Sao Paulo Itaim?
Conveniently located restaurants include Bacalhau Vinho e Cia Itaim Bibi, Le Bife, and Mago Restaurante.
Are there opportunities to exercise at DoubleTree by Hilton Sao Paulo Itaim?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at DoubleTree by Hilton Sao Paulo Itaim?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Sao Paulo Itaim offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Sao Paulo Itaim?
The staff speaks multiple languages, including English, Spanish, Italian, and Portuguese.
Are there any historical sites close to DoubleTree by Hilton Sao Paulo Itaim?
Many travellers enjoy visiting Centro Cultural Banco do Brasil (6.0 km), Mosteiro De Sao Bento (6.3 km), and Faculdade de Direito da USP (6.8 km).