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Depends on the day and the staff if you get excellent or inferior service
Kinda like playing Brazilian roulette
Good location and ok facilities
Issue is lean management and lack of attention to serving customers
Lots of fine dining and shopping options near bye
Remodelated spacious rooms. Offers parking in the building for reasonable price (R$ 18/night). The staff was okay, good breakfast options. Very nice location, close to a lot of restaurants and only 2 blocks from Paulista Avenue.
Thank Amanda Z
Response from Carmen R, Gerente at Mercure Sao Paulo Jardins HotelResponded 1 week ago
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Standard hotel, standard rooms, breakfast ok, but service is poor. At the lobby they're don't know what a smile is, at restaurant they are slow, and don't know what service means, and rooms are rather small and the shower even moreMore
1 Thank SLLD25
Response from Carmen R, Gerente at Mercure Sao Paulo Jardins HotelResponded 13 April 2017
Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Jardins Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Mercure, we strive to provide a...More
The hotel is well located and has a nice patio
The lobby has a rather simple modern decoration
The check-in was easy and relatively fast
The room are clean but the decoration is outdated
The bed is rather comfortable
Internet Wifi is not superfast but...More
1 Thank Philippe G
Response from Carmen R, Gerente at Mercure Sao Paulo Jardins HotelResponded 23 February 2017
Mercure hotels always want to provide the best quality of service during their stay; Consequently, your opinion is fundamental to us. We assure you that the necessary measures will be taken to improve the quality of the services you have referred to us.
We enjoyed our stay here for 4 nights.
Comfortable and spacious squared rooms with plenty of windows, very comfortable beds and pillows, wifi worked great, the A/C worked great, nice hot water. We especially liked the heated indoor pool with an outdoor terrace area and...More
Response from Carmen R, Gerente at Mercure Sao Paulo Jardins HotelResponded 13 February 2017
Em nome de toda a nossa equipe gostaria de expressar nossa gratidão pela escolha do Mercure Hotel São...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$76 - US$114 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#20 Family Hotel in Sao Paulo
#24 Green Hotel in Sao Paulo
#27 Romantic Hotel in Sao Paulo
#32 Luxury Hotel in Sao Paulo
#50 Business Hotel in Sao Paulo
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Located just below important Paulista Avenue, Jardins is the junction of four smaller neighbourhoods: Jardim Paulista, Jardim América, Jardim Europa and Jardim Paulistano. It is an upper-class area, offering a variety of things to do, including shopping, museums and parks. The neighbourhood is well known for “Oscar Freire”– the most luxurious street in the city, packed with high-end boutiques. In Jardins you will also find
a trendy museum, São Paulo Museum of Image and Sound (MIS), which people often line up for hours to visit. If green space is what you're after, take time to relax at Trianon Park, a refuge in the heart of Paulista Avenue.