1 - 5 of 282 reviews
Depends on the day and the staff if you get excellent or inferior service Kinda like playing Brazilian roulette Good location and ok facilities Issue is lean management and lack of attention to serving customers Lots of fine dining and shopping options near bye Embassies...More
Dear Mr On behalf of all our staff would like to express our gratitude for the choice of the Mercure Hotel São Paulo Jardins and for the time it has made available to leave us your comments. All your information is very valuable as it...More
Remodelated spacious rooms. Offers parking in the building for reasonable price (R$ 18/night). The staff was okay, good breakfast options. Very nice location, close to a lot of restaurants and only 2 blocks from Paulista Avenue.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Standard hotel, standard rooms, breakfast ok, but service is poor. At the lobby they're don't know what a smile is, at restaurant they are slow, and don't know what service means, and rooms are rather small and the shower even moreMore
Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Jardins Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a...More
The hotel is well located and has a nice patio The lobby has a rather simple modern decoration The check-in was easy and relatively fast The room are clean but the decoration is outdated The bed is rather comfortable Internet Wifi is not superfast but...More
Mercure hotels always want to provide the best quality of service during their stay; Consequently, your opinion is fundamental to us. We assure you that the necessary measures will be taken to improve the quality of the services you have referred to us. Once again,...More
"No heat in room. It was very chilly a couple of nights I was there (for a week). One extra blanket was..."