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InterContinental Sao Paulo, an IHG Hotel

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Alameda Santos 1123, Sao Paulo, State of Sao Paulo 01419-001 Brazil
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Traveller (635)
Room & Suite (261)
Dining (131)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 26/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Sao Paulo, an IHG Hotel
Updated 26/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 492 hotels in Sao Paulo
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
InterContinental São Paulo Hotel offers elegance and exclusivity through personalized services, welcoming guests from different cultures with excellence and respecting their consuetude and traditions. Located in the charming Jardins region, one block from Paulista avenue and surrounded by a business and shopping area with the best cultural and gastronomic options of the city. The high standard of safety protocols guarantees total health security during your stay.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Paid private parking on-site
Wifi
Hot bath
Adult pool
Outdoor pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
Iron
Refrigerator
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, French, Spanish, German and 2 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
281Restaurantswithin 0.5 km
20Attractionswithin 0.5 km
2021Reviews31Q+A100Room tips
Traveller rating
  • 1,483
  • 404
  • 75
  • 30
  • 29
Time of year
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Popular mentions
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Most Recent
CARLOS C wrote a review Jul 2022
1 contribution
Amazing place for a business trip Quality of service, food, amenities are really outstanding, strongly recommended, I did stay for a well and since the checkin moment, stay, cleanliness, support with concierge, access to club lounge, it was perfect
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chill Cloud wrote a review Jul 2022
Houston, Texas86 contributions20 helpful votes
+1
This hotel located in a area with lots of fun things to do. Hotel had Clean rooms. The breakfast had a variety of fruits. Options for vegetarians and non vegetarians. The staff are very kind and cordial. Specially at the restaurant. The staff are amazing and dedicated towards their job. They have a huge Gym with several fitness instructors. Overall an awesome experience…
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ralff wrote a review Jul 2022
Washington, DC1510 contributions205 helpful votes
+1
Stayed for 10 nights on a business trip. All around excellent service. Renata, the Concierge is the best in the business. Breakfast staff are attentive, same with front desk staff. Secure location and security staff on site. Room was comfortable and had everything needed for the stay. Having the balcony was good to step outside in the early morning and late evening. Large and well equipped gym area. Breakfast is an array of everything you can want - fruit, breads, meats, sweets and the list goes on. Close to an array of restaurants, shops on Avenue Paulista, etc. Great stay.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Get a room with a balcony and in the upper floors.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Peter B wrote a review Jul 2022
Leuven, Belgium248 contributions212 helpful votes
Don't expect a stunning interior as it is a bit dated and worn out. The bed is great, as per usual in IHG properties. The hotel is in need of some TLC. We found our room to be clean. Breakfast is nothing special and a bit disappointing considering the rates. The big plus is the location.
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Date of stay: July 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Paul Legate wrote a review Jun 2022
St Ives, United Kingdom20064 contributions42158 helpful votes
+1
The Intercontinental São Paulo looked quite imposing when we arrived with its fountain and distinctive sculptures at the entrance to hotel. We had a nice welcome and we were recognised as Spire Ambassador Members and given a rundown of the facilities available and advised that the Club Lounge was not available due to Covid-19 restrictions. We were upgraded from the Suite we has originally booked to a Paulista Suite. The suite was extremely spacious and had everything needed for a comfortable 3 day stay. One good feature was the large working desk which I found useful during the stay. The bathroom was absolutely fine with a powerful shower, bathtub and a good selection of toiletries. Breakfast was excellent with a varied selection of items and the staff members were very attentive. A mention must be given to Cedric the bartender who made us most welcome during our time at the hotel, he was extremely personable and engaged with everyone whenever they passed through the bar area, he is a huge credit to the hotel. We had a very enjoyable stay at Intercontinental São Paulo, it is a five minute walk from the hustle and bustle of Avenida Paulista yet is in a quiet location. Hopefully we will be able to stay again on a future visit to the city.
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Date of stay: April 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
101 Helpful votes10 Reposts
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Response from InterContinental São Paulo, Proprietário at InterContinental Sao Paulo, an IHG Hotel
Responded 10 Jun 2022
Dear paullegate, Thank you so much for your review! We are extremely happy to know the we have attended your expectations at the InterContinental São Paulo! Your compliments about the suite, breakfast, location and staff are highly appreciated. The great news is that the Club Lounge is open and we are looking forward to welcome you back. Thank You, Johannes Bayer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
George B wrote a review May 2022
San Jose, California10 contributions19 helpful votes
I have visited São Paulo 60 or more times and have stayed at this hotel at least a third of the trips. It used to be among the best in the city, but over the pandemic, became very run down and poorly managed. I just stayed for three nights with a group of 17 that I had convinced to use the hotel. Many had rooms with stained, rippled or frayed carpeting, peeling wall paper, and chairs with collapsed, worn out cushioning. The property is in desperate need of renovation. Plus, for many there was intermittent or non-functioning internet, front desk phones were often not answered, and when I finally got a person to connect me to their external IT support, that person hung up on me without resolving the problem. I’m an IGH Platinum Elite and am warning anyone expecting typical Intercontinental comfort to avoid this hotel until these problems are resolved!!
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from InterContinental São Paulo, Proprietário at InterContinental Sao Paulo, an IHG Hotel
Responded 18 May 2022
Dear X7891EJgeorgeb, Thank you for your review! We are sorry to know that you are disappointed with your stay, this time. You comments about the product structure will be taken into account so that we promote improvements in our facilities. Sincerely, Johannes Bayer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ash wrote a review Apr 2022
Paris, France17 contributions18 helpful votes
The hotel has the perfect location near Avenue Paulista, it’s very convenient. We had a nice room with a little balcony. Breakfast was really nice with a large variety of food. Staff was friendly and really arranging as they were able to provide us an early checkin as they knew we would arrived super early. I would definitely recommend this hotel for a stay in São Paulo.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from InterContinental São Paulo, Proprietário at InterContinental Sao Paulo, an IHG Hotel
Responded 18 May 2022
Dear ashlaurea, Thank you for your review! We are happy to know that you had a great experience at the InterContinental São Paulo! Your compliments about our location, breakfast and staff are highly appreciated. We look foward to welcome you back! Thank you! Johannes Bayer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris D wrote a review Apr 2022
1 contribution1 helpful vote
+1
TTENTION: THIS IS NOT A 5 STAR PROPERTY! I’m an IHG Platinum travelling for business, let’s start with the positive points: -Great staff, friendly and attentive. -Perfect location in the center of the city -Nice Room size -Nice desk to work -Nice Bed and Mattress Negative (pictures included for your own comments): - They have not refurbished The property since 15 yr - Furniture are in bad shape - Floors carpets are terrible - Doors deteriorated - Bathroom old and high deteriorated - A/C vent never cleaned… - TV has never changed in the last 15 years - Pool (1970’s look) look like a dog pool as the water maximum height is 20cm!!!! And unfortunately is not a joke. First time in my life I found a bed lining in a 5 star with a big hole fixed, I appreciate the sustainability but not in this kind of hotel. Point: You cannot sell this product with Intercontinental brand! This is not a 5 star property! The property ownership is not injecting cash in the business to keep the high standards of Intercontinental requested and I’m very surprised that the HQ allowed this. This is the second worst Intercontinental I ever been, 1st in ranking Buenos Aires. I hope is the last one. Talked to Regina the Front Office Manager, a very nice lady that she noted all my comments. If you looking for a 5 stars property, this is not your choice.
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Date of stay: March 2022
Location
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Corner units 01 a bit bigger than the other rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from InterContinental São Paulo, Proprietário at InterContinental Sao Paulo, an IHG Hotel
Responded 7 Apr 2022
Dear P2720NRchrisd, Thank you for your review! We are sorry regarding your experience at the InterContinental São Paulo! We have been working hard and together with our owners in order to guarantee the InterContinental brand high standards recogonized globally. We hope that this atypical experience does not deter you from visiting us in the future. Thank you, Johannes Bayer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ehsan k wrote a review Mar 2022
Tehran, Iran89 contributions58 helpful votes
+1
We stayed at 1-1-2022 at this hotel and they didn’t have any special program for new year ‘good location , every where was clean , and one night we order steak in lobby restaurant, and that was very delicious. If you want go to the sao paoulo I recommend this hotel for your stay it is a quiet place
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Date of stay: January 2022Trip type: Travelled with family
Room Tip: U can go near the hotel , top of the tivoli mofarrej highest level and enjoy the bar
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from InterContinental São Paulo, Proprietário at InterContinental Sao Paulo, an IHG Hotel
Responded 29 Mar 2022
Dear guest, Thank you for your review on TripAdvisor. We are very happy to know that you had a great experience at the InterContinental São Paulo. Your compliments about our hotel are highly appreciated. We look forward to welcome you back. Thank you, Johannes Bayer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maksim K wrote a review Oct 2021
3 contributions2 helpful votes
My favourite hotels in Sao Paulo were busy so I chose Intercontinental to stay and first time in all my life hotel give you 0.3 bottle of water per day and if you want more they charge you money. LOL Please tell me the person who drink 0.3L per day? I asked for more and got bill for 0.2 cents water! No one 5* hotel charge EXTRA for WATER! WATER should be free! I haven't met this in all my life !Even in Africa hotels water is free! Would never back to this place, it's not about money just about how they respect you
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Date of stay: October 2021
Value
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from InterContinental São Paulo, Proprietário at InterContinental Sao Paulo, an IHG Hotel
Responded 18 Oct 2021
Dear guest, Thank you for your review. We appreciate your feedback, as this is the first time we receive a complaint about the amount of daily complimentary water we offer (2 bottles per day). Your comments will be taken into account, so that we continue to promote improvements in our services. Thank you, Johannes Bayer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$187 - US$261 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental sao paulo hotel sao paulo, sao paulo intercontinental
LOCATION
BrazilState of Sao PauloSao PauloJardins / Pinheiros
NUMBER OF ROOMS
195
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Frequently Asked Questions about InterContinental Sao Paulo, an IHG Hotel
What are some of the property amenities at InterContinental Sao Paulo, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at InterContinental Sao Paulo, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Sao Paulo, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at InterContinental Sao Paulo, an IHG Hotel?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
Are there opportunities to exercise at InterContinental Sao Paulo, an IHG Hotel?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does InterContinental Sao Paulo, an IHG Hotel have airport transportation?
Yes, InterContinental Sao Paulo, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Sao Paulo, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at InterContinental Sao Paulo, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does InterContinental Sao Paulo, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Sao Paulo, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Portuguese.
Is InterContinental Sao Paulo, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.