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The customer service was awful. My wife and I were put in a room with two twin beds and due to the layout of the room it wasn't possible to push them together. Went down to ask the receptionist if we could have a double...More
Not much going for this place apart from its location. Receptionist was rude and unhelpful. Our room was dirty with cracked walls, dodgy repairs and stained towels. The beds were rock hard with a rubbish pillow.
The food was dreadful!! As a starter they brought...More
We missed our flight from Stansted so we come to the hotel next day morning. In the reception told us the room was given to other people even we paid already for two weeks. After half an hour argue finally we have the...More
Arrived at 03-00 hours, given keys to room and passports taken and told we could get them back in the morning. Firstly we had booked a double room and were given a twin, after pointing this out were told we could sort it out at...More
Position of hotel is fine for gondola and acceptable for Rila ski area, food is below par, rooms are fine with plenty of hot water. The boot room is manned by an amazing man who can't do enough for you!
US$29 - US$108 (Based on Average Rates for a Standard Room)
Number of rooms
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