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Hotel Santa Cruz

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Hotel Santa Cruz
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732 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Uganda
Reviewed 6 August 2016 via mobile

The hotel is nice located, museums are impressive, the food is very good. We stay for 2 nights. First night was ok. The second night, a group of visitors decided to continue the party in the room next to ours, without any control from the hotel. Finally we called the reception at 3 in the morning because we couldn't sleep....

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Helpful?
Thank cvillalbar
AlmaCruz2, Gerente at Hotel Santa Cruz, responded to this review

We welcome your comments, appreciate them and inform this to our management

Brisbane, Australia
Reviewed 13 July 2016 via mobile

We always love going to Colchagua and normally stay at this hotel due to its central location. There are hotels with more winery cottage feels close by, depends on what you want to do. There is a good feel of country style with the decor and uniforms of staff. Overall good quality meals and attention to detail of service personnel...

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Thank pressburg
Reviewed 12 May 2016

We have stayed here several times and enjoyed the ambiance and the rooms. Most have a balcony and the rooms with jetted tubs are great. The breakfast buffet is much better than other hotels. This morning we shared an omelet!

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Helpful?
Thank ilovechile
AlmaCruz2, Gerente at Hotel Santa Cruz, responded to this review
Google Translation

Junto con saludarle agradecemos su tiempo para escribirnos nos alegra enormemente saber que tuvo una grata experiencia en nuestro hotel

Sao Paulo, SP
Reviewed 7 May 2016

Very good option in this region, well recommended. Friendly staff, excellent breakfast, room was large, clean and very comfortable. It is well located in the Santa Cruz downtown, there is a agency that can help with booking in wineries. It is besides the same name Casino.

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Thank TataSP82
AlmaCruz2, Gerente at Hotel Santa Cruz, responded to this review
Google Translation

Junto con saludarle agradecemos su tiempo para escribirnos nos alegra enormemente saber que tuvo una grata experiencia en nuestro hotel

Panama
Reviewed 27 April 2016

This hotel was recommended by a friend who visited the hotel prior to their expansion. It is a lovely hotel located at the central park of Santa Cruz. Our room was in the newer section towards the Casino. It was lovely, with all amenities and beautiful terrace. The restaurant was good and you must reserve the prefixed dinner in advance....

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Thank Wold
AlmaCruz2, Gerente at Hotel Santa Cruz, responded to this review
Google Translation

Junto con saludarle agradecemos su tiempo para escribirnos, nos alegra enormemente saber que tuvo una grata experiencia en nuestro hotel

Ashdod, Israel
Reviewed 30 March 2016

Excellent hotel in a beautiful colonial building, very well it located. Good location and service. Very friendly staff. The hotel is spacious with furniture typical of the area, Good breakfast and typical Chilean food. Recommended.

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Thank mogolan
Medellin, Colombia
Reviewed 25 March 2016

Stayed only one night for a business event. The place is beautiful, colonial style, nicely decorated. Spacious and clean room in the second tower located in the back, so no noise from the street. Delicious big breakfast. Access to a very nice museum that covers everything from pre-historic times to indepedence and more in Chile.

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Thank Lordchivi
Reviewed 16 March 2016 via mobile

Wonderful place to stay with an excellent restaurant onsite. Right in the center of town, within walking distance of shops and restaurants. Only complaint was lack of English speaking tour receptionist so we had to go next door to book tours.

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Thank Randy B
Bakersfield
Reviewed 15 March 2016

Santa Cruz has tried hard to maintain the charm of a small town and the Hotel Santa Cruz has been part of that effort. It's really refreshing to stay at a hotel that is different. This is the go-to hotel in the area. The crowd seems largely the wine tasting crowd hitting all the agritourism spots that offer a glass...

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Thank John P
London, United Kingdom
Reviewed 10 March 2016 via mobile

Staff on main reception don't look at you let alone smile! Internet a pain, logs you out every minute, login code long and awkward - nothing is easy - did you think it's here for your convenience? And it's not cheap. Located in a museum if you like that sort of thing, no restaurants nearby, apart from a good Italian....

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2Thank CarolyneClark

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Santa Cruz Hotel The place where dreams awaken In the city of Santa Cruz, Colchagua Valley, Hotel Santa Cruz invites you to discover the world of wine, history and the traditions of our land. Enjoy unforgettable experiences, together with the friendliest of service, luxury accommodations, excellent cuisine and exceptional comfort, that make for a truly unique stay. ... more   less 

Additional Information about Hotel Santa Cruz

Address: Plaza de Armas 286, Santa Cruz, Chile
Region: Chile > O'Higgins Region > Santa Cruz
Price Range: RM780 - RM1,208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Santa Cruz 4*
Number of rooms: 116
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Santa Cruz staff and other travellers.
3 questions
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Questions? Get answers from Hotel Santa Cruz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms near the casino are nicer and more modern. Rooms facing the square can be noisy when events are scheduled in the square.”
 of 5 bubbles concettac67, 17 Feb 2017 | Read review
“Back of the hotel, away from the car traffic is best”
 of 5 bubbles Horseshoelake, 9 Feb 2017 | Read review
“Rooms in the rear building, overlooking the museum gardens are very quiet and peaceful”
 of 5 bubbles Jim649, 22 Nov 2016 | Read review
“Rooms facing the central courtyard are quieter.”
 of 5 bubbles Geowestpacific, 17 Sep 2016 | Read review
“A courtyard-facing room is the quietest”
 of 5 bubbles Ysm7, 15 Feb 2016 | Read review
5 of 5