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SpringHill Suites Birmingham Colonnade

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Traveller (31)
Room & Suite (32)
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Overview
  • Excellent41%
  • Very good29%
  • Average21%
  • Poor5%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (297)
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Traveller rating
115
87
64
15
14
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LanguageEnglish
115
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64
15
14
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All reviewscomfortable sitting areaan odd numbered roomquiet sidegold's gymturkey sausagebusiness parkwafflesa marriott rewards memberexcellent roomlight sleepershopping and restaurantssoccer tournamentconvenient locationoffice parkfront desk staffwi fishort drive
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71 - 75 of 295 reviews
Reviewed 17 July 2016 via mobile

This was midway point for meeting relatives to do a "children exchange" (cousins spending a week with other cousins). The hotel gave us a very good first impression. However, we soon lowered our satisfaction. Essentially, we felt the customer service was a little lacking. Most...More

1  Thank Valorie C
Response from Tim L, Manager at SpringHill Suites Birmingham ColonnadeResponded 19 July 2016

Hi Valorie, Please accept my sincerest apology, what you encountered was not normal nor acceptable and please now that I will be looking into this matter and it will be addressed. I do hope that you will give us another opportunity if your travels bring...More

Reviewed 15 July 2016 via mobile

Beds are comfortable, staff is below average. The room temp is set to 65. Too warm. Good location. Fast checkin. Decent value. I would recommend staying here but lots of room for improvement. Rooms are large with decent amenities. Free parking.

1  Thank Allen T
Response from Tim L, Manager at SpringHill Suites Birmingham ColonnadeResponded 19 July 2016

Thank you Allen for your comments and we hope that you will give us another opportunity in the future. With Warmest Regards tim

Reviewed 14 July 2016 via mobile

We arrive late and left early the next morning. This hotel was very difficult to find and signage was poor. When we got to our room, it was was and stuffy but cooled down eventually. Beds were fairly comfortable. The blankets on the beds were...More

1  Thank Tracey L
Response from Tim L, Manager at SpringHill Suites Birmingham ColonnadeResponded 19 July 2016

Thank you Tracey for taking time to tell us about your stay. I'm terribly sorry that your stay was not everything you had hoped and that we fell short of making it what you had hoped, I will pass on to the appropriate departments your...More

Reviewed 4 July 2016

This was one of two Springhill Suites hotels in which we stayed recently, and it was almost on par with the other one in Chattanooga. This property also had some nice upgrades, but the bathroom didn't appear to have been renovated any time recently. (It...More

Thank JLSDH
Response from Tim L, Manager at SpringHill Suites Birmingham ColonnadeResponded 5 July 2016

Thank you for taking time to tell us about your stay with us JLSDH. We are thrilled that you enjoyed your stay, I will be sure to pass on your comments to the staff and we hope to see you again in the future. With...More

Reviewed 29 June 2016 via mobile

Upon entering my room, there was pubic hair on bathroom floor, tiny pieces of used toilet paper on bathroom floor, dirty (large) balled up tissue on closet floor, old coffee on button of coffee maker, toothpaste and spittle on mirror above sink, debris on carpet...More

1  Thank kyrasweep
Response from Tim L, Manager at SpringHill Suites Birmingham ColonnadeResponded 30 June 2016

Thank you for taking time to tell us about your stay, I'm really sorry for all the inconveniences and I will get with the departments involved and cover these issues. I do hope that the next time your in Birmingham that you will extend to...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$107 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Business Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Business Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (31)
Room & Suite (32)
Dining (5)
Pool & Beach (1)
Questions & Answers
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Storkstop
15 November 2016|
Answer
Response from triman43 | Reviewed this property |
Available. In fact we stayed in accessible room last visit because no other was available
0
Votes
Room Tips
"Don't bother. We were promised certain rooms but did not get them!"
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"Odd numbered rooms facing the south have less highway noise"
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"Definitely request odd numbered room or you'll hear highway noise all night."
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"Test the HVAC unit before unpacking."
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