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Hilton Garden Inn Birmingham/Trussville

Hotels.comUS$119*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$127*
US$119*
US$127*
US$119*
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Hilton Garden Inn Birmingham\/Trussville
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323 Reviews from our TripAdvisor Community

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Showing 319: English reviews
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Reviewed 1 week ago via mobile

We flew in for the race at Talladega. I booked a Junior King Suite under the assumption that it would be sufficient for my wife, myself and our two kids (14,8). When we got to the room, we quickly realized that the pullout was only big enough for our 14 year old. Guess where that leaves the 8 year old....

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Helpful?
Thank Jon G
Ocean Springs, Mississippi, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 12 March 2017

Our room was upgraded due to a snafu and we were very pleased. It was roomy and clean. The bed was very comfortable and the bathroom was roomy with a jacuzzi tub. We were tired from driving and ordered room service. The food arrived hot and cooked to perfection. We both had burgers. I ordered the brie and bacon mashed...

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Helpful?
Thank Marcia B
About Hotel's Favourite Review
Management response:

Dear Traveler, Thank you for your kind review. I am happy to hear that you enjoyed the room and your dining experience with us. We look forward to welcoming you back soon! Sincerely, Tonya Zapata You Can Count On Me!

Alabama
Reviewed 1 week ago

Came to visit someone at this hotel. The first thing I noticed was the hotel lobby has an odor. Definitely need to freshen it up. Maybe clean the carpet or common areas with deodorizer. Signs of wear and tear.

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Helpful?
Thank TravelerTFF
Management response:

Dear Traveler, I am disheartened to hear the we did not meet your expectations on your last visit. We strive to be number one and are unhappy to hear that we fell short. I am happy to say that we are aware that is time to replace the carpet and are expecting it to be shipped soon. I hope you...

Panama City, Florida
Reviewed 2 weeks ago via mobile

We have stayed at this hotel before for the Talladega race and loved the hotel and location.. not far from the track! The customer service is great! Rooms are clean and maintained! Just a nice hotel! We will return in the future!

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Helpful?
Thank dewey0168
Reviewed 15 April 2017 via mobile

Had a nice stay. Very nice accommodations, friendly staff. Came down about 940 to check out saw the breakfast bar, made the mistake of thinking it was complimentary. The warming lights had been turned off and the food was cold but we figured, hey it's free, so we fixed our plates. Imagine our surprise when they brought us a ticket...

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Helpful?
Thank Pat P
Management response:

Dear Traveler, Thank you for your kind review of our accommodations and our friendly staff. I am happy to hear that you had a good experience in regards to your recent stay. We do apologize for not making you aware of the minimal cost of the breakfast buffet at our Garden Grille. If you choose to return please bring this...

Trussville, United States
Reviewed 7 April 2017

I had a great experience at this hotel. The staff was very helpful. I selected this hotel because it had an indoor pool and I took my nephew to swim on his spring break. This is the second year we have done this.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Daphne H
Management response:

Dear Traveler, Thank you for your kind review. We look forward to welcoming you back next year! Sincerely, Tonya Zapata Front Office Manager

Reviewed 5 April 2017

Rooms were well worn. Carpet in hallways had stains all over them. The air conditioner in the room did not work well. The smell of pot was very strong all over the hotel. People in the hall all night fighting. The worst hotel I have stayed in.

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Helpful?
Thank Twotimesamom81
Management response:

Dear Traveler, I am disheartened to hear that you did not enjoy your recent stay with Hilton Garden Inn. We strive to ensure our guests experience the best visits possible and I am truly sorry that that we fell short. We take your complaints seriously and would like to offer you a room night at 50% off our best available...

Ottawa
Reviewed 3 April 2017

Easy on and off of I-59. Staff were great. Bar/restaurant staff really friendly. Room clean-- wifi connection perfect. Pool area was nice but no swim because of about 10 kids in pool. Good stay even if just overnight

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank eleanorg499
Management response:

Dear Traveler, Thank you for your kind review of our hotel/restaurant. We are continuously looking for ways to improve and I hope your next stay will be even better. We look forward to seeing you again soon. Sincerely, Tonya Zapata You Can Count On Me!

Huntsville, Alabama
Reviewed 27 March 2017 via mobile

Our stay started off rocky whenever we first got to our room, but then it turned out a lot better. Our floor was loud for the first few hours we were there (not the hotels fault), but maybe fix the doors from slamming shut. The lobby is not very inviting like most of the Hilton Garden Inns I've been to!...

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Helpful?
Thank kaylarutledge5314
Management response:

Dear Traveler, Thank you for your kind review. We are always looking for ways to improve and your input helps us find the areas that need to be highlighted. We hope to see you again soon! Sincerely, Tonya Zapata You Can Count On Me!

Pine Bluff, Arkansas
Reviewed 24 March 2017

Have used this property several times in the past. It is always very clean and the staff is very accommodating. I enjoy staying where there are no surprises. Breakfast is Ho Hum but there are other choices in the area. My family feels very comfortable and the location is convenient to major thoroughfares.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank wmouser
Management response:

Dear Traveler, Thank you for your kind review. I am happy to hear that you and your family are comfortable here. We look forward to seeing you again soon! Sincerely, Tonya Zapata You Can Count on Me!

79 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room

Additional Information about Hilton Garden Inn Birmingham/Trussville

Address: 3230 Edwards Lake Pkwy, Birmingham, AL 35235-3198
Region: United States > Alabama > Birmingham
Price Range: RM523 - RM852 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Birmingham/Trussville 3*
Number of rooms: 104
Reservation Options:
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Hotel Style:
#8 Business Hotel in Birmingham
#9 Family Hotel in Birmingham
#13 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Birmingham/Trussville staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Birmingham/Trussville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were right next to the elevator and ice machine and heard nothing so I think any room would be good.”
MarciaB525, 12 Mar 2017 | Read review
“first floor rooms are easily accessed from parking lot”
johnwH3732RS, 6 Feb 2017 | Read review
“Bring sound/noise machine to sleep.”
cjgray1, 13 Nov 2016 | Read review
“Clean and nicely priced.”
373essencep, 27 Sep 2016 | Read review
“Level 1 floor was awful!”
Fefe920, 5 Jan 2016 | Read review
5 of 5
Hotels.com
US$119* /night
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PricelineUS$119
CancelonUS$127
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*Disclaimer
Prices are for 1 room, 2 adults
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