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Hilton Garden Inn Birmingham / Lakeshore Drive

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Hilton Garden Inn Birmingham \/ Lakeshore Drive
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362 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Birmingham / Lakeshore Drive
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Showing 360: English reviews
Atkins, Arkansas
Reviewed 25 July 2016

Arrived here late, wearying from hours of driving. The front desk clerk was friendly and attentive. The room was modern, clean and comfortable. We had a very good night's rest and would have enjoyed staying longer. But the road called!

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Helpful?
1Thank D-Arkansas
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear D- I am happy you had a great stay with us. There is nothing like a great night's rest to start your morning. We look forward to having you back as our guest. Best Regards, Lillian B

COLLINSVILLE, United States
Reviewed 18 July 2016

The hotel was great....staff was extremely nice. Food in the restaurant was awesome! We will definitely stay there again! I had cataract surgery and the staff was really good to make sure we had everything we needed--the front desk attendant even asked me if I wanted ice cream when I got back. It was a very good overall experience.

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Helpful?
1Thank Donnie J
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear Donnie J, Thank you for the feedback regarding your stay. I will share it with my staff. I hope your surgery was a success. I have a great team who love our guest and want them to have a wonderful experience. I will share your feedback with them. We look forward to your return trip. Best Regards, Lillian B

Richmond, Illinois
Reviewed 14 July 2016

There was mold in the bathroom, the drain plug was broken. Light bulbs burned out. Key card access from side doors broken so could only go in through lobby. Front desk was friendly. Hotel was quiet and had a nice tv.

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Helpful?
Thank mjainew
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear Mjainew, We appreciate you choosing the HGI Lakeshore for you recent stay. We apologize for the challenges you faced during your stay. The matter was address with the department heads. Thank you for your feedback. Best Regard, Lillian Brooks

Reviewed 8 July 2016

I selected the hotel because of the presence of a restaurant and bar. I was extremely disappointed that the manager closed the restaurant and bar at 8p rather than 10p both Saturday and Sunday nights (Independence Day was Monday). I arrived after 8p expecting to be able to eat in the hotel. On Monday morning the breakfast was closed early...

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Helpful?
Thank F7311OQcheryld
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for choosing HGI Lakeshore for your most recent stay. I am sorry that you were not able to share the dinner experience at our restaurant due to the holiday. We made our guest (on property and arriving) aware of the holiday hours and I apologize if we were not able to get in touch with you. We do...

Fredericksburg
Reviewed 7 July 2016

Staff and the manager was excellent and so was the stay. We don't have any thing to complain about. The room was cool when we walked in from the heat outside . the room was clean and smelled good ....😀😀😀

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Helpful?
Thank Spates2015
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear Spates2015, We are happy that you had a great experience at the HGI Lakeshore. We love our guests and want them all to have a great stay. We look forward to seeing you in the future. Best Regards, Lillian Brooks

Birmingham, AL
Reviewed 4 July 2016

The staff was very friendly and always helpful. We found our room to be quite peaceful and quiet although the hotel was very busy. We would recommend this hotel and would return when needing a place to stay in Birmingham.

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Helpful?
1Thank kinkytop
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear kinkytop, Thank you for the kind comments and recommendation. We strive to give our guests excellent service and we are happy you were pleased with your stay. We look forward to seeing you again in the very near future. Best Regards, Lillian B

Burlington, North Carolina
Reviewed 1 July 2016

I love visiting this location. It's amazing, rooms are clean, staff are friendly, food was good, gym was decent. It was close to all of my business appointments. I have visited this location multiple times! It's my favorite and only hotel to stay at in Birmingham.

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Helpful?
Thank Briana A
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear Brianaa713, Thank you for making HGI Lakeshore your hotel of choice. We appreciate your loyalty to us and to the Brand. I look forward to meeting you when you are back in the city. Best Regards, Lillian B.

Newburgh, Indiana
Reviewed 27 June 2016

Whenever we travel overnight we try to book our rooms at the Hilton Garden Inn hotels. They are always clean, quiet, and offer 2 comfortable Queen sized beds which we need when traveling with 2 teenaged boys. When it's just us we get the King bed option. They usually have nice amenities and we haven't been disappointed in our stays...

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Helpful?
Thank tporter2016
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear tporter2016 Thank you for staying with us during your travel. HGI Lakeshore is a great location and close to everything. We are happy that you had a great guest experience and hope to see you during your next travel. Best Regards, Lillian B

Atlanta, Georgia
Reviewed 21 June 2016

This hotel provided exceptional service. Each staff member was friendly and went out of their way to be helpful. The location is perfect - lots of restaurants and shopping nearby. The room was very clean and well laid out. We were extremely pleased with our stay there.

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Helpful?
Thank lgkin714
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for choosing HGI Lakeshore for your recent stay. I will share your feedback with my staff. We try hard to exceed guest expectation and we are happy that you had an enjoyable stay. Our location is great for travelers to stay and we look forward to having you back. Thank you. Lillian B

Birmingham, Alabama
Reviewed 21 June 2016

My overall stay was great. From check in to check out. Excellent service, Good food, and a nice room. Extremely satisfied. I also want to mention the breakfast buffet was very good, actually, in my opinion, the taste was above hotel quality. Hats off to the breakfast staff for superior quality.

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Helpful?
Thank N4966ZNdonnab
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for the wonderful feedback. I will share your experience with my staff especially the breakfast team. We want all our guest to have a wonder experience and we are happy that we were able to give you the service you wanted and deserved. We look forward to having you back as our guest. Best Regards, Team Lakeshore

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Lakeshore Drive/Birmingham hotel is located in the Wildwood, Alabama area off Lakeshore Drive, twelve miles from the Alabama Birmingham International Airport. Downtown Birmingham, the Art Museum and Civil Rights Museum are nearby the Hilton Garden Inn Birmingham/Lakeshore Drive hotel. The Oxmoor Golf Course, designed by Robert Trent Jones, is close by this Hilton Garden Inn hotel. Deluxe accommodations, friendly service and a relaxed Alabama style atmosphere await our Hilton Garden Inn Birmingham, AL hotel guests. Certain to please the busy executive or leisure Alabama traveler are our array of special amenities including complimentary high-speed internet access, in-room hospitality center with a microwave, refrigerator and Keurig coffeemaker, two dual line phones with voicemail and data ports, large work desk, ergonomic chairs, On Command(R) video and games, complimentary HBO, complimentary USA Today each weekday morning, indoor swimming pool, whirlpool, fitness center and a 24-hour complimentary business center. The Hilton Garden Inn Birmingham, Alabama hotel offers 1,200 square feet of meeting space as well as catering services. The Garden Grille and Bar Restaurant serves freshly prepared breakfasts. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. Come enjoy Alabama hospitality and exceptional service at the Hilton Garden Inn's hotel in Birmingham, Alabama. ***** Everything. Right where you need it. ***** ... more   less 

Additional Information about Hilton Garden Inn Birmingham / Lakeshore Drive

Address: 520 Wildwood Cir N, Birmingham, AL 35209-7212
Region: United States > Alabama > Birmingham
Price Range: RM458 - RM720 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Birmingham / Lakeshore Drive 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Hilton Garden Inn Birmingham / Lakeshore Drive Hotel Birmingham
Hilton Garden Inn Homewood
Hilton Homewood
Homewood Hilton
Hotel Style:
#10 Family Hotel in Birmingham
#15 Romantic Hotel in Birmingham
#16 Business Hotel in Birmingham
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Birmingham / Lakeshore Drive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1 bedroom suite was plenty of room for 4 people and a baby crib”
 of 5 bubbles fryman10, 11 Mar 2016 | Read review
“book online ahead of time”
 of 5 bubbles Bobango, 6 Jan 2016 | Read review
“Just tell the staff your needs and they are more than happy to try to help!”
 of 5 bubbles paulmP6042VP, 24 Nov 2015 | Read review
“Clean, comfortable rooms-courteous, professional staff”
 of 5 bubbles PatiS521, 25 Sep 2015 | Read review
“3rd floor has a great view!”
 of 5 bubbles 499laurena, 7 Jul 2015 | Read review
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