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The Westin Birmingham

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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Westin Birmingham
The Westin Birmingham
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430 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Birmingham
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Showing 428: English reviews
Los Angeles, California
Reviewed 13 April 2017

Very nice hotel, exceptionally friendly and helpful staff and valet. Beds of average quality and no coffee/tea station in the lobby for guests plus Concierge Lounge not in service during my stay. The hotel was clean, not overly luxurious, but very good service - which is always key. I would stay here again, but nicer for me if a service...

Thank calamity212
Chicago, Illinois
Reviewed 9 April 2017

This hotel is situated in the newly renovated Uptown area and benefits greatly by being located near many good restaurants. None of the really good restaurants are open past 10pm - so if you nap and wake up late, you'll be left going down to the Todd English P.U.B. (but that's for another review...). The room was ok, if a...

Thank Mike L
heswithstarwood, Director of Operations at The Westin Birmingham, responded to this review

Hello Mike L, Thank you for taking the time to share your experience with us. I would like to apologize that we did not meet your expectations. We would love for you to return the next time you are in town and give us another try. Be Well, Jose Pereira Dir. of Ops

Newport Beach, California
Reviewed 2 April 2017

We arrived after a drive from Atlanta. The entire area was a buzz with people and we could not pull our car up to unload our bags as it was blocked by a bus dropping off a large group. We brought our bags in ourselves, as there was much too much confusion. The front desk was crowded, but the person...

Thank adalbert3
heswithstarwood, Manager at The Westin Birmingham, responded to this review

Dear adalbert3, We are sorry that you had difficulty with unloading your bags. Typically, we are a very quiet hotel that has few groups staying with us. We hope that you will return, so you can have a better arrival experience. Be Well, Jose' Pereira Director of Operations

Reviewed 1 April 2017

Enjoyed the stay. Rooms are nice, staff was friendly, the café and the bar downstairs was just awesome. People in Birmingham are overall very friendly and stay in this nice hotel made the visit just even better.

Thank Mumtaz400
Reviewed 30 March 2017

I have stayed here many times and always enjoy my stay. This time NOT. It started about 2 in the morning, people running in the halls, doors slamming, screaming. Called downstairs, they sent someone up because they put a note under my door. That lasted about 15 minutes and it started again. I finally got up. Upon checking out I...

Thank odieb5
jose9699, Manager at The Westin Birmingham, responded to this review

Odieb5, We are sorry that the youth group staying in the hotel caused a less than positive experience. We always try to have them confined to one area, but sometimes there a few rooms that end up outside their area. We would love for you to come back and enjoy a much better experience. Jose' Pereira Director of Operations

Memphis, Tennessee
Reviewed 20 March 2017

Pretty women of ALPHA KAPPA ALPHA Sorority Inc. Came in full force at the Westin Birmingham and I must say me and my group were quite impressed with The Westin Birmingham. Although we had to wait because only a small variety rooms were ready at after 12, that all went away when we met the manager on duty Mr. Brian...

Thank awatkins230
heswithstarwood, Director of Operations at The Westin Birmingham, responded to this review

Hello awatkins230, Thank you so much for your kind words about my staff. I will be sure to pass your comments over to them. We look forward to having the pretty women of ALPHA KAPPA ALPHA Sorority Inc. visit our hotel again soon. Be Well, Jose Pereira Dir. of Ops

Indianapolis, Indiana
Reviewed 17 March 2017 via mobile

I was here as part of a large group with a company that regularly books 100 people at a time at the hotel. Check in was easy as room was pre paid and despite arriving with 12 or so others I was in my room 10 minutes after arriving. The room was fine, nothing fancy but serviceable in an anonymous...

Thank distantecho
heswithstarwood, Director of Operations at The Westin Birmingham, responded to this review

Hello distantecho, Thank you for sharing your thoughts with us. I am sad to hear that we did not meet your expectations during your time here. We pride ourselves on exceeding each of our guest needs during their stay. We hope you decided to give us another try so we may have the chance to regain your confidence in our...

London, United Kingdom
Reviewed 13 March 2017

I was there a week on business and I expected a bit more with it being a Westin. I found the housekeeping to be average and the breakfast buffet was very average. Items were not replenished, service was not the best. I found restaurant attention was not good. Location wise it was fine being close to downtown and easy to...

Thank Craig G
heswithstarwood, Manager at The Westin Birmingham, responded to this review

Craig G, I am sorry that we fell short of your expectations during your stay. I will forward your comments to our housekeeping manager and to our restaurant manager. We pride ourselves to take care of every guest, and we hope that you will return and enjoy a better experience. Be Well, Jose' Pereira Director of Operations

Auburn, Alabama
Reviewed 6 March 2017 via mobile

My husband & I stayed here over the weekend for a concert; the location was perfect!! Walking distance to several restaurants without the hassle of traffic for out if towners. The staff is super friendly; especially Cassie!!! She went above and beyond to make sure our 1st time staying at the Westin was pleasurable. We usually stay at the Sheraton...

Thank Mereisha
heswithstarwood, Director of Operations at The Westin Birmingham, responded to this review

Hello Mereisha, Thank you for your kind words about my staff and Cassie. I will be sure to pass them on. We look forward to seeing you stay at your new favorite hot spot! Be Well, Jose Pereira Dir. of Ops

Athens, Georgia
Reviewed 28 February 2017

We (me, husband and son) stayed in this hotel because we were going to a concert at the Legacy arena. It is a perfect place to stay if you are attending an event at the arena. There is valet parking for $22 a day or self parking for $15. We valet parked because it was easy. Check in was fast,...

1Thank ligby
heswithstarwood, Director of Operations at The Westin Birmingham, responded to this review

Hello ligby, Thank you for sharing your feedback about your recent stay with us. We look forward to having your family stay with us again soon. Be Well, Jose Pereira Dir. of Ops

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04/06/2017 05/06/2017
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  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
Official Description (provided by the hotel)
The Westin Birmingham opens in January 2013. Our hotel is located in The Marketplace, an upscale dining and entertainment complex and is nearby several popular downtown destinations. ... more   less 

Additional Information about The Westin Birmingham

Address: 2221 Richard Arrington Jr Blvd N, Birmingham, AL 35203-1103
Region: United States > Alabama > Birmingham
Price Range: RM864 - RM1,587 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Birmingham 4*
Number of rooms: 294
Reservation Options:
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Hotel Style:
#1 Green Hotel in Birmingham
#11 Romantic Hotel in Birmingham
#13 Business Hotel in Birmingham
#16 Family Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Birmingham staff and other travellers.
8 questions
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Questions? Get answers from The Westin Birmingham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Location was pretty good”
Mumtaz400, 1 Apr 2017 | Read review
“Review entire posting before booking, you need to know what you are getting.”
812841, 23 Jan 2017 | Read review
“All rooms are nice with a view of the Uptown area”
onewestwood, 6 Jan 2017 | Read review
“Corner rooms are spacious and offer good view of the surroundings to scope the Uptown area.”
Bullzfanzclan, 4 Jan 2017 | Read review
“There is live music in the dining room on some nights. I was on 2nd floor right over that and could hear it very well- too well.”
SunDogandCompany, 19 Nov 2016 | Read review
5 of 5
US$195* /night
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