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Met here for a business dinner simply for convenience as nowhere nearby in walking distance and had limited time. Menu very limited, service was bad, food average and coffee cold. When asked to have coffee replaced it was almost as if it was our fault....More
Response from IHGService, Guest Relations Manager at Holiday Inn Birmingham-AirportResponded 11 November 2017
Thank you for taking the time to share your experience. While it is nice to know you found our location convenient, I am very sorry that the level of staff service and quality of food you received did not make for an exemplary...More
This is a very nice and clean hotel with very nice staff. Everything worked very well with the exception of the tv and maintenance came immediately and replaced the tv. The bed was very comfortable and the room was a nice size. The price per...More
The staff was wonderful, the rooms still noisy from the air-conditioner. The bar was renovated so nice. Staff still nice. My sisters and I was going out on an early flight. No sleep because of the noise, but other wise good.More
Response from IHGService, Guest Relations Manager at Holiday Inn Birmingham-AirportResponded 20 October 2017
Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you found our staff wonderful and apologize for the inconvenience our in room air conditioner may have caused. Your...More
The room was good, like the recent remodling. We chose this hotel close to the airport, arrived around 7pm, and planned on a quick dinner at the onsite restaurant. There only 2 diners, 2 seated at the bar, and it took almost 20 minutes to...More
Thank Deborah P
Response from IHGService, Guest Relations Manager at Holiday Inn Birmingham-AirportResponded 21 September 2017
Hi Deborah P,
Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the condition of our rooms. However, I was concerned to see that you were not impressed with our...More
Breakfast staff was great. Food was ok. Front desk staff was not the friendliest. Did not acknowledge us when we were leaving the hotel. Was having a personal conversation as well as looking for houses. Will not return to this location.More
1 Thank Sheila R. S
Response from IHGService, Guest Relations Manager at Holiday Inn Birmingham-AirportResponded 18 September 2017
Hi Sheila R. S,
Thank you for going out of your way to write us a review. I'm sorry to know that you find the level of service falling bellow what is expected. I would like to assure you that we pay careful attention to...More
US$92 - US$121 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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