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Doubletree by Hilton Hotel Birmingham

792 reviews
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Traveller (85)
Room & Suite (33)
Dining (10)
Overview
  • Excellent31%
  • Very good29%
  • Average20%
  • Poor13%
  • Terrible7%
Travellers talk about
“double tree”(46 reviews)
“five points”(32 reviews)
“warm cookies”(8 reviews)
Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3.5 Star Hotel
All hotel details
Offers from Doubletree by Hilton Hotel Birmingham
Special Offer: Double Points, Every Stay
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (792)Write a Review
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Traveller rating
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105
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105
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All reviewsdouble treefive pointswarm cookiesmedical centeruniversity of alabamaparking garageuab campuswithin walking distancerooms are cleanbreakfast buffetbusiness tripfront desk staffwould stay here againnext morningthe room was nicestaff was very friendlyshuttle
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81 - 85 of 789 reviews
Reviewed 7 August 2017

Underwhelming experience. If you can get past the garbage trucks emptying dumpsters at 5am below your room every two days, loud room a/c all night, dated interiors and 2 star breakfast buffet, this place is ideal!!More

Review collected in partnership with DoubleTree by Hilton
1  Thank W4681BPmichaela
Management response:Responded 9 August 2017

Thank you for your feedback. We're deeply disappointed to hear that you left us unsatisfied with your stay, and regret we didn't have the opportunity to address your concerns while you were still with us. We want all of our guests to leave us feeling...More

Reviewed 3 August 2017

Super stay, great service. Front desk receptionist was very helpful and professional. Room service was super and the lady who brought us our meal was so nice and very concerned that our order was accurate. She asked if we needed anything further which was a...More

Review collected in partnership with DoubleTree by Hilton
1  Thank Dennis F
Management response:Responded 4 August 2017

Hi, Dennis. Thank you for your comments. Providing excellent customer service is a top priority for us, so I’m thrilled to hear that your interactions with the members of our team were so positive! We understand the importance of going above and beyond for our...More

Reviewed 2 August 2017

The location within walking distance of the hospital makes this hotel doable. Otherwise, I would not recommend it. Breakfast buffet was ho hum with overripe fruit. Lobby is quite nice, but rooms are in need of cosmetic updating. Our bathroom smelled of clorox and mold.More

Thank jujubean4
Management response:Responded 4 August 2017

We're happy that our central location met your needs during your recent trip to Birmingham. We're disappointed you left us unsatisfied with aspects of your stay, and your concerns will be shared with the members of my team. We're pleased to inform you that we'll...More

Reviewed 1 August 2017

The hotel is part of a good chain but this one is in need of renovation, especially the so called Honors Floor. The hot cookies given to the guests at check in are a nice treat after an all day travel The hotel provides a...More

Review collected in partnership with DoubleTree by Hilton
Thank Kaveh Z
Management response:Responded 4 August 2017

We appreciate you sharing your comments. We understand how exhausting a day of traveling can be sometimes, so we're thrilled that you enjoyed our warm signature chocolate chip cookies upon your arrival! We understand that our hotel is beginning to show its age and we're...More

Reviewed 28 July 2017

I recently spent a week here on business and I have to say, the staff at the Birmingham Doubletree are some of the best around! Scott and Steve made me feel right at home in the lounge and everyone from the front desk staff to...More

Thank beachyogichemist
Management response:Responded 1 August 2017

We're thrilled to read your feedback and greatly appreciate you sharing! It's wonderful to hear that members of our team had such a positive impact on your stay, and I will definitely let them know about your comments. We certainly hope you'll join us again...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$115 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Birmingham
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Birmingham
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (85)
Room & Suite (33)
Dining (10)
Pool & Beach (3)
Hotel & Grounds (66)
Bathroom (10)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
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Room Tips
""Pet-friendly" but be prepared to pay $50 for the friendliness!"
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"12th floor corner room was quite nice"
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"All rooms are loud"
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"You're going to have to ask if you want one of their famous cookies"
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