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Old place with old furniture. Kitchen and Bathroom suck. Wife says Manager creepy, He seemed to be Lurking around the hallway for no reason. Front desk clerk great and cheerful always. Poor TV and WiFi.
Great staff and manager, but the building is very old and furnishings are outdated. But worst of all NO elevator !.
The hotel is located in a great neighborhood with lots of shops and restaurants and . It is just a few miles from downtown...More
Thank Fariborz Ali K
Response from 00esa, Manager at Extended Stay America - Birmingham - WildwoodResponded 3 days ago
Fariborz, thanks for evaluating your visit to our hotel. We are pleased to know you liked our convenient location and the service provided by our team. However, we are sorry that we couldn't hit the mark of your expectations for a perfect stay. Your observations...More
I’ve stayed at a few extended stays and they’re all the exact same. The
hotel always is filthy and has outdated furniture. The kitchen looks like it’s 30 years old and hasn’t been cleaned in 30 years as well... they give u a full kitchen...More
Thank Ashley E
Response from 00esa, Manager at Extended Stay America - Birmingham - WildwoodResponded 2 weeks ago
Ashley, please accept our apologies for failing to deliver the exceptional stay you deserved and for the numerous issues you encountered. Please be assured that we are taking steps to ensure we are well poised to serve you better during your next visit. Please also...More
Everything is always best and clean when I stay here. The staff is absolutely wonderful. It's nothing I would change about this hotel. They aim to please and that's just absolutely wonderful. I love this placeMore
Thank Shadarrian H
Response from 00esa, Manager at Extended Stay America - Birmingham - WildwoodResponded 9 December 2017
Thank you for choosing to stay at Extended Stay America once again. We are thrilled to know you enjoyed your time with us and were impressed with all the aspects of our hotel, especially with the service provided by our staff. It was a pleasure...More
We did a mini-vacation to Birmingham.
Yolanda at the front desk during check in was AMAZING, for it to be so late in the day, I expected a sullen greeting, she was vibrant and engaging! Breakfast was muffins and oatmeal, just what we needed to...More
Thank Nikkia D
Response from 00esa, Manager at Extended Stay America - Birmingham - WildwoodResponded 8 October 2017
Nikkia, thank you for choosing Extended Stay America for your stay. We are glad to read that you liked our breakfast offerings and the service provided by Yolanda. We will be sure to share your compliments with her. It was our pleasure serving you, and...More
Response from Datruthfosho | Reviewed this property |
I am Datruthfosho. The hotel was extremely nasty. I thought because it was in a nice area that it would be clean and it wasn't. They have a major roach infestation problem there. Go see for yourself if you don't believe me.