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Courtyard Birmingham Colonnade/Grandview

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Courtyard Birmingham Colonnade\/Grandview
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202 Reviews from our TripAdvisor Community

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Showing 200: English reviews
Reviewed 1 May 2016 via mobile

Overall, we had an excellent stay. The front desk staff was cordial and professional. The room was clean and comfortable. The only ding was the bistro service was a bit slow. With that said, the hotel is in a nice part of Birmingham with shopping, restaurants and tourist spots nearby. We'd stay here again.

Thank Tim R
Beth J, General Manager at Courtyard Birmingham Colonnade/Grandview, responded to this review

Dear Tim R, Thank you for the great honest feedback. Our staff prides it's self on service and we love success stories. The leadership team will take a look at staffing levels to speed up the Bistro wait time. We only grow by viewing ourselves through the eyes of out guests. We look forward to your next visit to the...

Houston, Texas
Reviewed 23 April 2016 via mobile

...but not updated or in a walkable location. Rooms including bathrooms have not received the recent wave of Courtyard renovations. This MC is adjacent to I-459 and a suburban office park. Some good restaurants are within 1 mile but unfortunately, the roads to them are not walkable ( no sidewalks or crosswalks on busy streets). After 12 hours of driving,...

Thank marko18745
Beth J, General Manager at Courtyard Birmingham Colonnade/Grandview, responded to this review

Dear marko18745, Thank you for the feedback for our hotel. The hotel was renovated in 2013, but there is a beautiful new package that is going into our new build Courtyards and will this will be a part of our hotel's next renovations. The office park does not have sidewalks leading to the shopping center but many of our guests...

Tampa, Florida
Reviewed 13 April 2016

My bus group from Tampa to Birmingham was the most stress free trip Ever. I had a total of 24 rooms at this particular stay. Abby was assigned to my group stay and she was great. I have never during the years of traveling with my group have I experienced such a smooth problem free check in. I was at...

Thank pat071153
Beth J, General Manager at Courtyard Birmingham Colonnade/Grandview, responded to this review

Dear pat071153, Thank you for the great feedback concerning your group's stay with our hotel. Abbey is great and we are very fortunate to have someone who pre-plans for our group arrivals with such attention to detail. The staff will be very excited to read this success story. Thank you for your loyalty to Marriott and the opportunity to serve....

Palmetto, Georgia
Reviewed 13 April 2016 via mobile

Very friendly staff that accommodated my room location request of non-interstate (I-459) side of hotel. Interstate side is extremely loud but non-interstate side is quiet. Rooms are fine but both mattresses in room are quite shot . . . Squishy, giggly and worn out. I expect better from a Courtyard so will try elsewhere next visit as there's no shortage...

Thank kpalmetto
Beth J, General Manager at Courtyard Birmingham Colonnade/Grandview, responded to this review

Dear kpalmetto, Thank you for the feedback and we agree that some of our mattresses are showing signs of wear. All of our Double/Double rooms have new mattresses and the king mattresses will be arriving in May. We hope to have the opportunity to regain your faith. Thank you for your loyalty to Marriott. Sincerely, Beth J

Reviewed 13 April 2016 via mobile

I was here for a quick one night stay on business. I arrived a day earlier than my meetings and had some time to kill before a business dinner. I asked the clerk at check-in what he recommended I do to kill 3 hrs in Birmingham and the best he could come up with was to go to an outdoor...

Thank Joshua P
Beth J, General Manager at Courtyard Birmingham Colonnade/Grandview, responded to this review

Dear Joshua P, Thank you for taking the time to provide a great review for our hotel. Also, thank you for mentioning the offering of things to do in Birmingham. The leadership team will definitely provide follow up for the Guest Service team on weather considerations when recommending things to do in the area. We hope to have the opportunity...

Reviewed 30 March 2016 via mobile

This was a halfway stop on our way to the beach on spring break. Very nice place, staff was very friendly. The only thumbs down I would have liked the heated pool to be a little more heated, this was one of the main reasons I picked this hotel. Overall a nice stay.

Thank carey c
Grand Junction, Colorado
Reviewed 26 March 2016

great rooms, very friendly staff. One of your staff members showed out most. nate was great and helped me out with all my needs! great employe that takes time understanding the cosumer. but nothing to complain about

Thank hunter j
Reviewed 19 March 2016 via mobile

Comfortable bed and safe neighborhood surrounded with lots of shopping /eating places within a short driving distance. Very friendly/helpful staff. We were disappointed that our toilet wasn't working properly and the AC seemed to have some issues. We did not mention problems until we left because we were too tired and didn't want to wait on maintenance to come fix...

Thank meb2914
Jason H, Assistant General Manager at Courtyard Birmingham Colonnade/Grandview, responded to this review

Thank you for providing feedback for our hotel. By looking at ourselves through the eyes of our guests we become better customer service providers. We apologize for not having these issues corrected before you checked into the hotel. I have reviewed the information you provided us, and have corrected the issue. Please feel free to contact me the next time...

Reviewed 16 March 2016

Great location, the courteous staff, and quiet & very clean rooms. The only negative was no free breakfast, and a cheap coffee maker in the room, but there are plenty of great options for breakfast nearby.

2Thank Jason C
Beth J, General Manager at Courtyard Birmingham Colonnade/Grandview, responded to this review

Dear Jason C, Thank you for the great feedback for our hotel. Our Courtyard brands do not have free breakfast but we do offer great food options with our Bistro and we proudly serve Starbucks. As you said it's a great area for restaurants with many options to meet the needs of every guest. We thank you for allowing our...

Montgomery, Alabama
Reviewed 11 March 2016

When I first arrived, I was worried the rooms would be too loud because it is very close to the interstate but I was pleasantly surprised when we could barely hear the traffic (only time we heard vehicles was when a car hit the gas hard, hit the brakes hard, emergency vehicle sirens). I was also surprised by how quiet...

Thank brbetha01
Beth J, General Manager at Courtyard Birmingham Colonnade/Grandview, responded to this review

Dear brbetha01, Thank you for taking the time to provide feedback for our hotel. The hotel windows are double pained to provide an additional sound barrier and the hotel has new AC units. The hotel is always upgrading to exceed your expectations and it's rewarding to hear from satisfied guests. Best regards, Beth J

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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard Birmingham Colonnade hotel is proud to share our newly renovated state-of-the-art lobby and stylish new guest rooms. Located just 25 minutes from downtown and the airport, this Birmingham, AL hotel is close to the University of Alabama at Birmingham. The exciting new features at this Birmingham, AL hotel include inviting, flexible spaces to work or relax, free Internet access throughout, access to the latest news via our GoBoard and The Bistro - Eat. Drink. Connect.® offering enhanced breakfast, dinner and beverage options. ... more   less 

Additional Information about Courtyard Birmingham Colonnade/Grandview

Address: 4300 Colonnade Pkwy, Birmingham, AL 35243-2399 (Formerly Courtyard Birmingham Colonnade)
Region: United States > Alabama > Birmingham
Price Range: RM418 - RM845 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Birmingham Colonnade/Grandview 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Courtyard By Marriott Birmingham Colonnade Hotel Birmingham
Birmingham Courtyard
Birmingham Marriott
Courtyard Birmingham Colonnade
Hotel Style:
#29 Business Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Birmingham Colonnade/Grandview staff and other travellers.
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Questions? Get answers from Courtyard Birmingham Colonnade/Grandview staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The front side of the hotel faces the Interstate which is very noisy.”
ritagC6523MD, 22 Dec 2016 | Read review
“All rooms seem to offer a quiet night stay!”
CraigA509, 28 Nov 2016 | Read review
“Ask for one of the remodeled room for microwave and refrigerator access”
funfun9052, 7 Nov 2016 | Read review
“I believe you will be pleased with the customer friendly and available and amenites”
glenn615, 30 Oct 2016 | Read review
“Even numbered rooms are on the quiet side of the property.”
lisawU7571VC, 12 Sep 2016 | Read review
5 of 5