We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sheraton Jiuzhaigou Resort

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Jiuzhaigou Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

632 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Jiuzhaigou Resort
See the most recent reviews
Showing 275: English reviews
Singapore, Singapore
Reviewed 23 September 2016 via mobile

My wife and I knew that our visit to Huanglong and Jiuzhaigou would involve lots of walking, so we wanted a hotel to pamper ourselves at the end of each day, and we were definitely not disappointed. The room was spacious and clean though a bit dated, wifi was good and the complementary breakfast was sumptuous. The only disruption to...

 Report
Helpful?
Thank SYKN
SheratonJZG1, Guest Experience Team at Sheraton Jiuzhaigou Resort, responded to this review

Dear SYKN, Thank you for sharing this review with us on TripAdvisor. We are delighted that you enjoyed the comfort of our spacious room and breakfast. As we strive to improve our service quality and facilities, your feedback is extremely important to us as it allows us to continually monitor our guests’ requirements. We appreciate your time in sharing this...

Los Angeles
Reviewed 23 September 2016

The rooms are a bit dated: 1. The showers are in tub with no separate shower stalls with a curtain over straight (not arched) rod over tub. 2, Water leaked on floor every time for some reason even when curtain pulled to the end. 3. Products very basic. 4. Not enough lighting in the room - difficult to read or...

 Report
Helpful?
Thank redmonkey
Bangkok, Thailand
Reviewed 21 September 2016 via mobile

This is probably the only 5 stars hotel close to the main entrance of Jiuzhaigou Park. We stayed here for 3 nights during our visit in this area. The building looks a bit older than the pictures on the hotel web site. The front desk who checked us in did not offer any benefits for gold SPG member unless we...

 Report
Helpful?
Thank Lollipops26
SheratonJZG1, Guest Relations Manager at Sheraton Jiuzhaigou Resort, responded to this review

Dear Lollipops26, Thank you for sharing your valuable feedback which gives us the opportunity to further improve our service standards. We strive to provide wonderful hotel experience for every guest, while we apologize that certain aspects of your stay did not meet your expectations. We also apologize for the shortfalls in service that you experienced and would like to assure...

Haifa
Reviewed 17 September 2016

The hotel is located near the Jiuzhaigou, which is important in order to get to the park early. It is a away from the center of town, but there are a few restaurants near it. The rooms are sapacious and comfortable.

 Report
Helpful?
Thank rfourier
SheratonJZG1, Guest Experience Team at Sheraton Jiuzhaigou Resort, responded to this review

Dear rfourier, Thank you for sharing this positive review. We are delighted that you are satisfied with our hotel location and guest room. We hope to still be your preferred choice of accommodation in the future. Best regards, Sheraton Jiuzhaigou Resort

Braunschweig, Germany
Reviewed 24 July 2016

The location of the hotel is its greatest asset. It’s about a mile (1.5 km) from the entrance to the Juizhaigou National park. This translates into a leisurely 20-minute walk along the lovely riverside promenade, where you find many reasonably priced good-quality dining options (try the Xiao Bu Xiao Chi restaurant, where the charming owner can help you find the...

 Report
Helpful?
1Thank braunschweigtraveler
SheratonJZG1, Guest Experience Team at Sheraton Jiuzhaigou Resort, responded to this review

Dear braunschweigtraveler, We appreciate your time in sharing this review which gives us the opportunity to continually improve our hotel, and sincerely apologize that your recent stay did not meet your expectations. We sincerely hope you will give us another opportunity to recover your impression of Sheraton Jiuzhaigou Resort and look forward to having the opportunity to welcome you back....

Kuala Lumpur, Malaysia
Reviewed 16 July 2016 via mobile

Nice experience. Great hotel just a bit old. The rooms are clean and spacious. Service was great. Breakfast was good. Nice swimming pool. N location is near to the national jiuzhaigou park entrance. At least 15-20 minutes or more of walking distance.

 Report
Helpful?
Thank BensonLeng
SheratonJZG1, Guest Experience Team at Sheraton Jiuzhaigou Resort, responded to this review

Dear Benson, Thank you for sharing this review with us on TripAdvisor. We are glad to hear that you enjoyed the comfort of our spacious room, and great service provided by our staffs. Thank you too for highlighting our convenient location in heart of Jiuzhaigou and within close proximity to the national park. We appreciate your time in sharing this...

Shanghai, China
Reviewed 10 July 2016 via mobile

We stayed here when we visited the Jiuzhaigou park. The hotel is clean and quiet, rooms are spacious. It's just a 10 minutes walk from the park, but it takes around 1 hour (or more?) to get to the hotel from the airport by taxi. The breakfast buffet is really good, with a wide choice of western & Chinese food....

 Report
Helpful?
Thank icmanekineko
SheratonJZG1, Guest Experience Team at Sheraton Jiuzhaigou Resort, responded to this review

Dear icmanekineko, Thank you for sharing this positive review. Our vision is to deliver warm hospitality experience for our guests and we are delighted that you enjoyed the stay with us. We look forward to the opportunity of welcoming you back again in the future. Best regards, Sheraton Jiuzhaigou Resort

Reviewed 28 June 2016

This is the best hotel you can find in Jiuzhaigou. Only 10 ~15 minutes of walking to the park. The other one, like InterContinental, will be too far away. You will be stuck on the street mostly. The traffic is bad in this town. I ordered room service every day. The price was reasonable. The Chinese food was very tasty,...

 Report
Helpful?
Thank Thomas C
Reviewed 8 June 2016 via mobile

This is my first time staying in a Sheraton hotel in mainland China and this hotel is ruining my impression of Starwood. The bathroom is unbelievably tiny and has no shower room. As a male of 6 feet my only option is to take showers in the small and slippery bathtub. What's worse is that the bathtub leaks tremendously and...

 Report
Helpful?
1Thank Lance C
SheratonJZG1, Guest Experience Team at Sheraton Jiuzhaigou Resort, responded to this review

Dear Lance C, We appreciate that you have taken the time to share your experience by posting your opinions on Tripadvisor. It is through this type of continuous feedback from our guests that we are able to objectively review the facilities and services we provide. We are regretful that your experience on your recent visit has fallen short of your...

Tel Aviv, Israel
Reviewed 5 June 2016

If you're a foreigner in the country it is probably the only place to be at Jiuzhaigou, as this hotel is relatively close to the park (about 2 KM, or 30 minutes walk in a nice market along a river), and the part of the staff speaks English. You pay for that in a relatively high price comparing to almost...

 Report
Helpful?
1Thank Assafgi

286 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (246)
Viewed
Hotel & Grounds (28)
Viewed
Room/Suite (31)
Viewed
Dining (10)
Viewed
Bathroom (16)
Viewed
View from Room (8)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (151)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Hotel & Grounds (1)
Viewed
Room/Suite (5)
Viewed
Dining (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (32)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Jiuzhaigou County hotels
45.1 km away
InterContinental Resort Jiuzhai Paradise
InterContinental Resort Jiuzhai ...
#1 of 185 in Jiuzhaigou County
1,153 reviews
44.2 km away
Tibetan Barley Inn - Jiuzhaigou
Tibetan Barley Inn - Jiuzhaigou
#3 of 185 in Jiuzhaigou County
19 reviews
44.5 km away
Howard Johnson Tianyuan Resort Jiuzhaigou
Howard Johnson Tianyuan Resort J...
#5 of 185 in Jiuzhaigou County
51 reviews
Show Prices
Show Prices
Show Prices
44.6 km away
Holiday Inn Jiuzhai Jarpo
Holiday Inn Jiuzhai Jarpo
#4 of 185 in Jiuzhaigou County
104 reviews
39.5 km away
Qian He International Hotel
Qian He International Hotel
#8 of 185 in Jiuzhaigou County
94 reviews
0.0 km away
Huangpu Hotel
Huangpu Hotel
#12 of 185 in Jiuzhaigou County
1 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Jiuzhaigou Resort is closed to world-famous Jiuzhai Valley National Park, in our mountain view resort, enjoy our warm services and convenient facilities, we build the pure holiday relaxation environment here for your cozy and natural vocation stay experience. ... more   less 

Additional Information about Sheraton Jiuzhaigou Resort

Address: Jiuzhaigou Scenic Spot, Aba Zhou, Jiuzhaigou County 623402, China
Region: China > Sichuan > Jiuzhaigou County
Price Range: RM232 - RM829 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Jiuzhaigou Resort 5*
Number of rooms: 482
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Starwood APAC, Agoda, Ctrip TA and Priceline so you can book your Sheraton Jiuzhaigou Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Jiuzhaigou Hotel Jiuzhaigou County
Jiuzhaigou County Sheraton
Hotel Style:
#1 Top resorts Hotel in Jiuzhaigou County
#2 Luxury Hotel in Jiuzhaigou County
#2 Best Value Hotel in Jiuzhaigou County
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Jiuzhaigou Resort staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Sheraton Jiuzhaigou Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try a different hotel - despite its central location the traffic is so bad in Juizjaigou it does not matter where you stay”
  • hole drilled in bathroom floor to try and get rid of water from bath and shower which wet floor!
  • Great! A letter to tell us no electric and no hot water!
  • bathroom fixture
  • Shower leaked everywhere and you had to hold it as fell down pole. no shower door
  • quality of our bathroom fitting in the Sheraton at Juizjaigou
  • shower curtain - note the warning on wall!! The floor gets wet as the shower is badly designed
  • Another safe installed in the room but pointless as insecure
 of 5 bubbles Sparklex1, 8 Nov 2016 | Read review
“Try the Turkish Hammam (spa)”
 of 5 bubbles Assafgi, 4 Jun 2016 | Read review
“Taxi drivers will try to overcharge - ask for meter or max 10RMB to the Park entrance still higher than the meter”
 of 5 bubbles SharpChicago, 19 Nov 2015 | Read review
“Thoroughly inspect room before agreeing to take it.”
 of 5 bubbles jkny2015, 27 Oct 2015 | Read review
“see whether to can ask for better view room, for SPG platinum member the upgraded room is NO view at all.”
 of 5 bubbles Edward2015, 30 Sep 2015 | Read review
5 of 5