We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pullman Lijiang Resort & Spa

Save
Share
Traveller (380)
Room & Suite (115)
Dining (31)
Overview
  • Excellent74%
  • Very good19%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
“horse carriage”(11 reviews)
“bedroom villa”(13 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Reviews (270)
Filter reviews
167 results
Traveller rating
117
37
9
2
2
Traveller type
Time of year
LanguageEnglish
More languages
117
37
9
2
2
Show reviews that mention
All reviewshorse carriagebedroom villachinese restaurantjade dragon snow mountainweek stayold townadvance bookingbbq dinnerthe studyperfect holidaylarge bedroombeautiful snowan enjoyable staymin walkcold weatherancient cityaccor
FilterEnglish
Updating list...
1 - 5 of 167 reviews
Reviewed 2 weeks ago

Bad : 1) I was not able to make any online booking on Accor Hotel website. I had to call Accor Call Center to make this booking as I was unsure why. I stayed around 80 to 150 nights with Accor annually and this is...More

Thank Jaskel_33
Response from h7231-GM, General Manager at Pullman Lijiang Resort & SpaResponded 2 weeks ago

Dear Jaskel_33 Greetings from Pullman Lijiang Resort and Spa. First of all I would like to thank you personally for taking your precious time writing such a detailed and long review of your recent stay here with us in our Resort. It is with great...More

Reviewed 30 April 2018 via mobile

I had an amazing 4 nights at Pullman Lijiang! Was greeted with fast service and very efficient staffs when we were in a big group and especially it’s pretty late at night. The breakfast was good (except for the absence of egg station) most of...More

Thank Shane C
Response from h7231-GM, General Manager at Pullman Lijiang Resort & SpaResponded 2 May 2018

Dear Shane C Thank you very much for taking the time and write a review of your most recent stay here with us at Pullman Lijiang Resort and Spa. It is with great pleasure to learn about your satisfaction in terms of the overall layout,...More

Reviewed 30 April 2018 via mobile

Stayed in this hotel for a Golf trip. The old town Golf and jade mountain Golf courses were near. Rooms were spacious and the beds very comfortable. The bathtub was spacious and the open concept of the room allowed humidifying of the room with the...More

Thank PangSingapore
Response from h7231-GM, General Manager at Pullman Lijiang Resort & SpaResponded 2 May 2018

Dear PangSingapore Thank you very much for sitting down and writting a review about your recent stay here at Pullman Lijiang Resort and Spa. Indeed Lijiang is a must travel desitination for golfers featuring two stunning golf courses up here in the mountains. It is...More

Reviewed 21 January 2018

As part of our Kunming/Lijiang XMas trip we stayed here 3 nights during this very off peak period. Checking in as Accor members we were upgraded to a huge villa. PROS - It seems being Accor members has advantages in China. Though it was off...More

1  Thank peppercrab888
Response from h7231-GM, General Manager at Pullman Lijiang Resort & SpaResponded 24 January 2018

Dear peppercrab888 Thank you very much for taking the time and writing such a extensive and detailled feedback on your recent stay here with us at Pullman Lijiang Resort and Spa. I am glad to learn that you like our resort and enjoyed the upgrade...More

Reviewed 30 December 2017 via mobile

My husband and I just came back from an unforgettable stay at the resort's wonderfully designed one-bedroom villa for 5days/4nights. We definitely enjoyed our privacy in the villa as well as being surrounded by nature in the whole resort, having the Jade Dragon Snow mountain...More

Thank Anle_Lizaso
Response from h7231-GM, General Manager at Pullman Lijiang Resort & SpaResponded 5 January 2018

Dear Anle_Lizaso Thank you very much for taking the time and writing down your experience during you stay here with us at Pullman Lijiang Resort and Spa. Indeed it was a great pleasure to have you as our guest. I am very pleased to read...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Wheelchair Access
Airport Transportation
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Details
Price range
US$104 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Lijiang
#5 Family Hotel in Lijiang
#5 Romantic Hotel in Lijiang
#6 Luxury Hotel in Lijiang
#42 Best Value Hotel in Lijiang
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Lijiang
#5 Family Hotel in Lijiang
#5 Romantic Hotel in Lijiang
#6 Luxury Hotel in Lijiang
#42 Best Value Hotel in Lijiang
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (380)
Room & Suite (115)
Dining (31)
Pool & Beach (2)
Business Centre & Event Rooms (11)
Family and Play Areas (1)
Questions & Answers
Ask a question
Sydneysider75
17 February 2018|
AnswerShow all 2 answers
Response from h7231-GM | Property representative |
Dear Sydneysider 75 Thank you for your Question in regards to the different wording for the same room type on third party booking websites. Checking these pages i found that this needs to be changed to avoid confusion, which... More
1
Vote
manopv2000
20 December 2017|
Answer
Response from h7231-GM | Property representative |
Dear manopv2000 Thank you very much for your question. We do extend all Benefits for Accor Le Club Platinum Members as per Policy.A free breakfast as well as a free afternoon tea is offered for Accor Le Club Platinum... More
0
Votes
Frances D
27 June 2017|
AnswerShow all 4 answers
Response from h7231-GM | Property representative |
Dear Frances D In our Hotel building we have two floors yet the second floor is reachable via a lift. All other areas are on the groundfloor. Lijiang has an average alitude of 2400m above sea level.
0
Votes
Room Tips
"Stay away."
Charon666
2 million years ago
Read review
"Any room face to the snow mountain."
sukima2017
2 million years ago
Read review
"Rooms on the south side are quieter"
xiamin321
2 million years ago
Read review
"Get a Villa with the outdoor spa close to the Restaurant Area."
DCM110
2 million years ago
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing