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Pullman Lijiang Resort & Spa

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#7 of 914 Hotels in Lijiang
Certificate of Excellence
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Pullman Lijiang Resort & Spa
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225 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Singapore, null, Singapore
Reviewed 1 week ago via mobile

This is second time my wife and I stay in a Pullman resort (1st time at Danang) and we totally enjoyed the experience. We can feel the wow factor as we enter the resort. The resort just exude a class of elegance but yet it blend so nicely with the surrounding. It is beautifully designed, with the Jade Dragon mountain...

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Helpful?
Thank Yuan83
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Yuan83 Thank you very much for taking the time to write such a detailled and extensive feedback on your stay here at Pullman Lijiang Resort and Spa. I am very pleased to read about the efforts done by the team to assist you in finding the lost Taobao Parcel and your experience with our free horse carriage. Oposite i...

London, United Kingdom
Reviewed 2 weeks ago

The resort is located 5-10 minutes drive away from Shu'He old town - this small village is more authentic and less commercialised than Da'Yan old town in Lijiang city centre. There are bikes in the resort for hotel guests' use, the facilities are excellent, and my room had spectacular views of YuLong snow mountain. The resort is huge and the...

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Helpful?
Thank Up C
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Up C Thank you very much for taking the time to review your recent stay here with us at Pullman Lijiang Resort and Spa. The Team and i are very pleased to learn how much you enjoyed your time with us and that you enjoyed our overall design, the different services as well as the service attitude of the...

Surabaya, Indonesia
Reviewed 31 October 2016

Stayed on April 2016, for 3 nights. enjoy the quiet, serenity surrounding. beautiful landscape. Near Shuhe old town, free transport with horse-carriage.. Could book a local tour in Shuhe to explore Jade Dragon Mountain, Tiger leaping Gorge

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Helpful?
Thank nik-non
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear nik-non Thank you very much for taking the time to review your stay with us at Pullman Lijiang Resort and Spa. It is my great pleasure to learn that you enjoyed your quiet and peaceful stay as well as the landscape in our Resort which combines Naxi architectural exteriors and contemporary interiors and also the breathtaking view of the...

Singapore, Singapore
Reviewed 31 October 2016

Stayed there for seven nights and had a spotless perfect holiday. The Resort is as perfect as can be. Cant find any reason at all to complain. The Villa that we stayed in was just as we expected. Food at the restaurants was very good. We spent most of our time in this lovey resort except for a few day...

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Helpful?
Thank meeleeleong
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Meeleeleong Thank you very much for taking the time to evaluate your stay with Pullman Lijiang Resort and Spa. I am glad to learn that you enjoyed your Villa and the surounding areas as much as our Restaurant Offers. i am happy to see that our Team Members in all different departments have been able to exceed your expecations...

Reviewed 23 September 2016 via mobile

我們在這裡待了二晚,環境非常優美入夜後尤為迷人,飯店設施相當齊全Spa,健身房、游泳池等,每間客房都配備有咖啡機非常貼心,酒店服務人員態度很親切有禮。 餐廳提供豐盛的早餐,傳統的米線料理,油條、饅頭、豆漿,現榨果汁西式麵包,新鮮水果,各式蛋料理應有盡有,用餐環境也很乾淨舒適。唯一的遺憾是今天早上我請師傅幫我做一份蛋卷,師傅以需等候7-8分鐘忽略了我們要求,因為這點原來該給的五顆星變成了四顆星。 We spend two night to stay here, and I would like to say this is a really fantastic hotel ( or resort). Al the hotel staffs are friendly and politely especially the reception and porters. But today's restaurant the child who in charge on egg stuffs is not willing to made me a egg roll even it's on...

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Helpful?
Thank Angel L
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Angel L, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and we do appreciate your valuable feedback regarding your recent stay. I am very glad to hear that you have enjoyed your stay with us, personalized service and attention to details is our strengths and I am happy to...

Hong Kong
Reviewed 7 September 2016 via mobile

My parents and I stayed in the 2-bedroom villa for 3 night. Not a great Pullman experience as what we expected. The entire place looks nice but facilities inside are quite worn out, showing lack of maintenance ( lights not working, mini fridge not properly run, broken paper shades etc). The intolerant part is the hotel staff are not attentive...

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Helpful?
Thank pepesong
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear distinguished guest, I am very disappointed that our service delivery did not sufficiently work and you were unsatisfied with some details in your villa. As there is nothing more important from my point of view, than to enjoy an environment fully supported by outstanding staff attitude, please let me apologize for any negative attitude you feel you have received...

Hong Kong, China
Reviewed 18 August 2016

Stayed here for 3 days and had a fantastic stay. The rooms are in great condition and very comfortable. Loved the friendliness of the staff who helped us arrange many activities and tours in the Lijiang tour. Also enjoyed several meals at Xi Restaurant. Highly recommended and next time I would like to stay in one of their villas!

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Helpful?
Thank jollymarc
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear jollymarc, It was with great pleasure having you and your partner as our guests and thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. Thank you very much also for your appreciation of our personalized service and attention to details and the excellent food varieties provided by our chefs. We...

Zurich, Switzerland
Reviewed 10 August 2016

I am in Pullman Lijiang Resort and spa just now, yes it is rainy Season but still warm during the day - just a wonderful Resort with excellent trained and friendly staff at Restaurants and Housekeeping. I tried the Spa and got wonderful Relaxing massages and Treatments from staff they really know their Job. The pool Villas are so beautiful...

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Helpful?
Thank MaBar2013
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear MaBar2013, I am extremely astonished and thankful receiving your very detailed and comprehensive feedback and I know that I speak on behalf of my entire resort team when I say, that we truly do appreciate your kind words and comments and also your professional rating of our facilities, standards and service delivery. Personalized service and attention to details is...

Crans-Montana, Switzerland
Reviewed 5 August 2016

I stayed at the Pullman Lijiang Resort with my partner for a long weekend trip. First time staying at a Pullman Resort, flawless service and great property. The guest rooms are spacious and nice amenities. Reception team really helpful and welcoming. Could really experience the local hospitality of the Nakhi people. Thank you for making our trip so unique! :)...

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Helpful?
Thank Lucy Z
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Lucy Z, It was a great pleasure having you and your partner as our guests and thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. I am extremely astonished and thankful receiving your valuable feedback and I know that I speak on behalf of my entire resort team when I...

Hong Kong, China
Reviewed 25 July 2016

The hotel was up to the typical pullman and accor standard but doesnt worth the upscale price. Decoration was nice and location was excellent. It was close to the Shuhe Old Town. The staff were friendly and helpful but they were a bit slow. All in all, it was satisfactory.

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Helpful?
Thank PurinAirways
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear PurinAirways, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. I am very glad to hear that you have enjoyed your stay and the most relaxing atmosphere, the location of our resort and the decoration. Our Deluxe Villas with one or two bedrooms offer a hot soak tub in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Free Parking
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located adjacent to ShuHe Ancient Town and 10 minutes from downtown Lijiang and the heritage listed DaYan Ancient Town, Resort boasts beautiful, upscale design within traditional NaXi style buildings. As well as 51 spacious rooms, Resort offers 79 villas with private courtyards and mountain views, superior facilities and technology including WiFi access and connectivity panels, plus extensive conferencing facilities, a spa and lakeside dining. ... more   less 

Additional Information about Pullman Lijiang Resort & Spa

Address: Shuhe Entrance Road, Lijiang 674100, China
Region: China > Yunnan > Lijiang
Price Range: RM516 - RM858 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Lijiang Resort & Spa 5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Pullman Lijiang Hotel Lijiang
Pullman Lijiang Resort And Spa
Hotel Style:
#4 Spa Hotel in Lijiang
#5 Luxury Hotel in Lijiang
#5 Romantic Hotel in Lijiang
#6 Family Hotel in Lijiang
#20 Best Value Hotel in Lijiang
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Lijiang Resort & Spa staff and other travellers.
1 question
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Hong Kong, China
over a year ago

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Questions? Get answers from Pullman Lijiang Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For families, rooms with outdoor hot tubs are great.”
 of 5 bubbles EmilyS678, 17 Apr 2016 | Read review
“Best views of the Dragon mountain from Deluxe rooms”
 of 5 bubbles LadyA_9228, 29 Mar 2016 | Read review
“Go for the villas, really worth it!”
  • View from the bridge
 of 5 bubbles lumule, 13 Jul 2015 | Read review
“The villas are your home away from home, allowing space to relax and unwind.”
 of 5 bubbles stephaniec212, 10 May 2015 | Read review
“pay the extra dollar and go for a villa and try the "in Villa Barbecue", absolutely worth it”
 of 5 bubbles 380mathiase, 30 Mar 2015 | Read review
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