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Pullman Lijiang Resort & Spa

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#7 of 914 Hotels in Lijiang
Certificate of Excellence
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Pullman Lijiang Resort & Spa
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225 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Beijing, China
Reviewed 19 August 2014

I stayed with my family (kids are 1 and 4) here for 8 days and all of us enjoyed the stay very much. We stayed in a 2-bedroom Villa with 358 sqm and it was very enjoyable to have so much space for a great rate and the large terrace / garden is great for the kids to play around....

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Helpful?
1Thank Dolmala
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Dolmala, I am personally extremely astonished and thankful having received your very detailed, comprehensive and encouraging feedback and I know that I can speak of my entire team when I say, that we truly appreciate your kind words and comments and also your professional rating of our facilities, standards and service delivery! We always enjoy hearing about the things...

Hong Kong, China
Reviewed 16 August 2014

We are staying at the Banyan Tree & my friend recommended the Pullman Lijiang so we decided to go for a late lunch today, August 16th at the Western Restaurant since after 3 days of eating authentic Chinese dishes we were craving for western food. The dining experience was really not pleasant - the Tagliatelle with Beef pasta we ordered...

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Helpful?
Thank SonnyAng
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Sonny Ang, Thank you very much for your valuable feedback and I am very disappointed to hear that the quality of food in our All Day Dinning Restaurant XI did not meet our usual high standards and that you were not satisfied with the staff response after the incident with the credit card handling. We sincerely apologize for the...

Alice Springs, Australia
Reviewed 14 August 2014

This is a rather new hotel in Lijiang. Although superbly appointed as Pullman Hotels always are the architecture and ambience is cold. Built entirely from drab grey stone and concrete I really felt something was missing here. Everywhere you look is just cold grey stone. With so much colour in Lijiang, I personally think some brightly coloured Chinese decor could...

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Helpful?
Thank outbackphotographer
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear outbackphotographer, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and we do appreciate your valuable feedback. We deeply regret in learning that you feel the architecture and ambience is cold. Allow me to point out, that our low-rise designer resort is inspired by Naxi ethnic minority architecture and blended...

Guangzhou, China
Reviewed 6 August 2014

The resort is located at the entry of Shuhe town with easy access. My room was nice and cozy and the views were stunning and the staff are very helpful! I love the bar next to the outdoor pool. Open a Champagne with firends to enjoy the relaxation of removed from the hustle and bustlewill be one the best moments...

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Helpful?
Thank Emily T
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear EmilyT, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and we do appreciate your valuable feedback and we truly do appreciate your kind comments. I totally agree with you when you say to relax from the hustle and bustle – our slogan is: Check in – Chill out! And...

Modesto, California
Reviewed 21 July 2014

best resort hotel I've seen in China , wonderful room ( villa ) good food , great staff. real luxury , peaceful place with great service comfortable and clean . thy get a five star on all points. I would love to stay here again !

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Helpful?
Thank Danobano
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Dano bano, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and we do appreciate your valuable feedback and we truly do appreciate your kind comments. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback...

Hong Kong, China
Reviewed 16 July 2014

My wife's firm were having a retreat at the hotel and I tagged along as a spouse. The hotel has been described in other reviews so I will not repeat a description here. It rained most of the time we were there but an abundance of large umbrellas all over the hotel ensured we had one when needed. We were...

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Helpful?
Thank Pjacko
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Pjacko, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and we do appreciate your valuable feedback and comments regarding your stay. We always enjoy hearing about the things we do right, this allows us to continue to strive for excellence and I will share your most favorable sentiments and...

Jakarta, Indonesia
Reviewed 8 July 2014

I got a room on the 2nd floor which is overlooking the stunning view of the jade dragon snow mountain. The room is nice , modern and spacious. Most hotels in china is with small rooms and hard bed or pillows but Pullman keeps its standard. Staffs are friendly and helpful and they can arrange the taxi to Dayan old...

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Helpful?
Thank Yoelitta
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Yoelitta, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. I am very glad to hear that you have enjoyed your stay with us and also our facilities and our personalized service and attention to details. We always enjoy hearing about the things we do right, this allows us to...

Hong Kong, China
Reviewed 4 July 2014

My wife and I just came back from a 5 day holiday at this amazing resort. The facilities were excellent and service of the staff was amazing. They handled every request with great efficiency and always with a smile. They seemed to remember every preference we had. we certainly will go back!!! No better way to recharge your batteries!!!

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Helpful?
Thank HansL573
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear HansL573, thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and I know that I speak on the behalf of my entire resort team when I say, that we all truly appreciate your kind comments and to hear that we were able to meet your expectations in the commitment and...

Munich, Germany
Reviewed 3 July 2014

[INTRODUCTION] Visiting Lijiang and it's surroundings, we spent three days in this beautiful 5-star resort. The first thing that comes to mind is the layout and the flair of the hotel, elegantly combining Lijiang's old-town style with modern straight glass and metal surfaces. The hotel complex is comprised of low 1-2 story bungalows centered around a scenic, peaceful artificial lake....

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Helpful?
2Thank Lau W
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Lau W, I am extremely astonished and thankful receiving your very detailed and comprehensive feedback and I know that I speak on behalf of my entire resort team when I say, that we truly do appreciate your kind words and comments and also your professional rating of our facilities, standards and service delivery. I am very glad to hear...

Melbourne
Reviewed 2 July 2014

Stayed in a two Bedroom villa for three night. Room layout is great, but lacks some basis needs....Kitchen area with a range hood, but no cooking options....No Wine Glasses in the room.. very limited Tea and Coffee options... no milk in the room for Tea.. but a lot of options for Chinese Tea... But on a positive side: Staff very...

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Helpful?
Thank kiwiawayMelbourne
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Kiwiaway, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation and we do appreciate your valuable feedback regarding your recent stay. We regret that some details in the living room area of your villa were not up to your expectation and I would like to share with you our high...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Free Parking
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located adjacent to ShuHe Ancient Town and 10 minutes from downtown Lijiang and the heritage listed DaYan Ancient Town, Resort boasts beautiful, upscale design within traditional NaXi style buildings. As well as 51 spacious rooms, Resort offers 79 villas with private courtyards and mountain views, superior facilities and technology including WiFi access and connectivity panels, plus extensive conferencing facilities, a spa and lakeside dining. ... more   less 

Additional Information about Pullman Lijiang Resort & Spa

Address: Shuhe Entrance Road, Lijiang 674100, China
Region: China > Yunnan > Lijiang
Price Range: RM518 - RM866 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Lijiang Resort & Spa 5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Pullman Lijiang Hotel Lijiang
Pullman Lijiang Resort And Spa
Hotel Style:
#4 Spa Hotel in Lijiang
#5 Romantic Hotel in Lijiang
#5 Luxury Hotel in Lijiang
#6 Family Hotel in Lijiang
#21 Best Value Hotel in Lijiang
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Lijiang Resort & Spa staff and other travellers.
1 question
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Hong Kong, China
over a year ago

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Questions? Get answers from Pullman Lijiang Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For families, rooms with outdoor hot tubs are great.”
 of 5 bubbles EmilyS678, 17 Apr 2016 | Read review
“Best views of the Dragon mountain from Deluxe rooms”
 of 5 bubbles LadyA_9228, 29 Mar 2016 | Read review
“Go for the villas, really worth it!”
  • View from the bridge
 of 5 bubbles lumule, 13 Jul 2015 | Read review
“The villas are your home away from home, allowing space to relax and unwind.”
 of 5 bubbles stephaniec212, 10 May 2015 | Read review
“pay the extra dollar and go for a villa and try the "in Villa Barbecue", absolutely worth it”
 of 5 bubbles 380mathiase, 30 Mar 2015 | Read review
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