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Pullman Lijiang Resort & Spa

260 reviews
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Traveller (357)
Room & Suite (114)
Dining (27)
Overview
  • Excellent73%
  • Very good20%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
“bedroom villa”(16 reviews)
“horse carriage”(10 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (260)Write a Review
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Traveller rating
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All reviewsbedroom villahorse carriagechinese restaurantjade dragon snow mountainoutdoor hot tubaccor loyaltyold townmins drive awaygrand viewbeautiful landscapethe studysmall lakeperfect holidaylarge bedroomprivate gardenstyle architecturebaisha village
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51 - 55 of 164 reviews
Reviewed 14 July 2015

We just returned from a very enjoyable trip to Lijiang where we stayed at the beautiful Pullman Lijiang Resort & Spa. The resort has a fantastic location with the famous Shuhe old town in walking distance and the view of Snow Mountain is simply breathtaking....More

Thank lumule
Response from h7231-GM, General Manager at Pullman Lijiang Resort & SpaResponded 29 October 2015

Dear lumule, I am extremely astonished and thankful receiving your very detailed and comprehensive feedback and I know that I speak on behalf of my entire resort team when I say, that we truly do appreciate your kind words and comments and also your professional...More

Reviewed 29 May 2015

Had booked the Deluxe Villa one Bedroom (mainly because of the outdoor jacuzzi) for 3 nights and this is our experience. Disappointed with the hotel service, facilities and transport. Overall stay was bad, the services we get is not on par with what we are...More

4  Thank annoymous520
Response from h7231-GM, General Manager at Pullman Lijiang Resort & SpaResponded 4 June 2015

Dear annoymous520, Thank you very much so kindly for taking the time to let us know about the inconveniences you had to experience in our hotel during your stay with us here in Lijiang last week. I wish it would have been under more pleasant...More

Reviewed 11 May 2015

The Pullman Lijiang has an idyllic setting with Jade Dragon Snow Mountain directly in your site as you enter. The Madera spa is to the right of the entry and if you do not stay, go to this most unique spa with indoor and outdoor...More

Thank Stephanie C
Response from h7231-GM, General Manager at Pullman Lijiang Resort & SpaResponded 8 June 2015

Dear Stephanie C, It was an absolute pleasure receiving your kind comments following your stay with us at Pullman Lijiang Resort & Spa. I am very happy to hear that you have enjoyed one of our specious and well-designed villas with the breathtaking view of...More

Reviewed 23 April 2015

The Pullman Lijiang Resort and Spa offers mainly villa type accommodation spread out in its relatively extensive grounds. There is a low rise building next to the main reception building that holds its more standard rooms. The minute you walk through the pillared foyer framing...More

1  Thank EricPerth_Australia
Response from h7231-GM, General Manager at Pullman Lijiang Resort & SpaResponded 7 May 2015

Dear EricPerth_Australia, I am extremely astonished and thankful receiving your very detailed and comprehensive feedback and I know that I speak on behalf of my entire resort team when I say, that we truly do appreciate your kind words and comments and also your professional...More

Reviewed 6 April 2015

It is a very beautiful resort and the view of the Jade Dragon Mountain is spectacular. Service in the restaurant is painfully slow, but people are friendly and when the food finally reaches the table it is really good. If you travel with smaller kids,...More

Review collected in partnership with Pullmanhotels.com
Thank weloveholidays2015
Response from h7231-GM, General Manager at Pullman Lijiang Resort & SpaResponded 9 April 2015

Dear Weloveholidays2015, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and we do appreciate your valuable feedback regarding your recent stay. I am very glad to hear that you have enjoyed your stay with us...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Golf Course
Details
Price range
US$111 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Lijiang
#5 Family Hotel in Lijiang
#5 Romantic Hotel in Lijiang
#7 Luxury Hotel in Lijiang
#21 Best Value Hotel in Lijiang
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Lijiang
#5 Family Hotel in Lijiang
#5 Romantic Hotel in Lijiang
#7 Luxury Hotel in Lijiang
#21 Best Value Hotel in Lijiang
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (357)
Room & Suite (114)
Dining (27)
Pool & Beach (2)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
Sydneysider75
17 February 2018|
AnswerShow all 2 answers
Response from h7231-GM | Property representative |
Dear Sydneysider 75 Thank you for your Question in regards to the different wording for the same room type on third party booking websites. Checking these pages i found that this needs to be changed to avoid confusion, which... More
1
Vote
manopv2000
20 December 2017|
Answer
Response from h7231-GM | Property representative |
Dear manopv2000 Thank you very much for your question. We do extend all Benefits for Accor Le Club Platinum Members as per Policy.A free breakfast as well as a free afternoon tea is offered for Accor Le Club Platinum... More
0
Votes
Frances D
27 June 2017|
AnswerShow all 4 answers
Response from h7231-GM | Property representative |
Dear Frances D In our Hotel building we have two floors yet the second floor is reachable via a lift. All other areas are on the groundfloor. Lijiang has an average alitude of 2400m above sea level.
0
Votes
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1234
Room Tips
"Stay away."
Read review
"Any room face to the snow mountain."
Read review
"Rooms on the south side are quieter"
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"Get a Villa with the outdoor spa close to the Restaurant Area."
Read review
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