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Sheraton Guayaquil Hotel

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Sheraton Guayaquil Hotel
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505 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Dublin, Ireland
Reviewed 3 days ago NEW

I stayed for 3 days in a business trip. Rooms were good and big with a really nice TV. I was not amazed by the amenities but the gym was good enough for what I needed. Really close to the airport with a good taxi service.

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Helpful?
Thank ramospablo
Philadelphia, PA
Reviewed 1 week ago

We stayed for one night on our way to the islands. This is not a tourist town. We were still surprised when they did not have a map and were so worried about us taking a taxi to the waterfront area. It is nice that they were concerned but we are careful people and felt fine. It was great to...

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Thank detraveler_7
Estados Unidos
Reviewed 1 week ago

The service was excellent, The room was clean and all the personal were very friendly! Only 3 minutes drive to the airport adn the hotel was very confortable, the breakfast was very good! The food is very good and the staff are very welcoming. E The rooms are average, although very clean and comfortable.

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Thank 753luisantoniof
Reviewed 1 week ago via mobile

Review of the Four Points Sheraton Guayaquil, EC The great treatment started at the airport. When I arrived at 2:00 am and over 3 hours late, the Sheraton shuttle was there and the driver was inside holding a sign with my company name on it. The driver helped my co-worker and I load our bags. The drive to the hotel...

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Thank Royce N
Los Angeles, California
Reviewed 1 week ago

This hotel is located very close to the airport and right across the street from the mall. There is airport transportation via a van most times, except late at night, a cab is used to bring you to the hotel after being met at the airport by hotel staff. We stayed here on the way to the Galapagos as well...

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Thank 7542TravelingMan
West Palm Beach, Florida
Reviewed 2 weeks ago

The website for the Sheraton Guayaquil (and for American Airlines that partners with this hotel for flights) both list a coffeemaker in the rooms. When I complained to their "Quality Assurance Manager" that there was no coffeemaker in my room nor in the rooms of my colleagues, I was informed that the coffeemakers were only in their "Club rooms." Sorry,...

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Thank Fenderforever
Guadalajara, Mexico
Reviewed 2 weeks ago via mobile

Typical Sheraton hotel, very nice rooms and bathrooms according Sheraton standard. The hotel is 10 min away from Guayaquil Airport. A cab is aprox 5 USD for the trip to the hotel. The Cook restaurant offers breakfast and dinner buffet.which is very complete. Could not use the swimming pool.

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Helpful?
Thank Andreas J
Sheraton H, General Manager at Sheraton Guayaquil Hotel, responded to this review

Dear Andreas J, Thank you for your recent visit and kind review. We are thrilled to learn that the entirety of your stay was satisfactory. Thank you for recognizing everything we have to offer. We are glad that you enjoyed our breakfast. We hope to welcome you back soon. Kind Regards, Pedro Serrano General Manager

Pavones, Costa Rica
Reviewed 3 weeks ago via mobile

The hotel is conveniently located less than five minutes driving distance from the airport. Shuttle service is great and in case the van is gone and you are in a rush they get a taxi with no charges. Rooms are comfortable and restaurant offers basic but varied options. Gym is small but has all you need for a work out...

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Helpful?
Thank bukte
Sheraton H, General Manager at Sheraton Guayaquil Hotel, responded to this review

Dear bukte, Thank you for taking the time to contact us concerning your recent stay at our Hotel. Your valuable comments will help us to improve our service each day. Sheraton Hotel Guayaquil is always at your service. We are looking forward to see you soon. If you have any questions, suggestions or additional requests please contact us, we will...

Caracas
Reviewed 2 November 2016

Very well located, close to the airport and connected with ones of the major mall of the city. They´re remodeling the lobby area, however, is still comfortable for the check in/out process. The rooms area looks quite old and inside the room too. Although the baht was remodeled and very clean (little small) The breakfast is amazing, includes traditional food,...

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Helpful?
Thank Patrios
Sheraton H, General Manager at Sheraton Guayaquil Hotel, responded to this review

Dear Patrios, We are ecstatic to be representing the Sheraton brand to such high a high regard and to have accommodated you during your most recent visit to Guayaquil. It is lovely that your experience at our hotel was positive and you felt the desire to share your opinions with us. We thank you for your kind words and cannot...

Estados Unidos
Reviewed 10 October 2016

Everything is very good at this hotel. The only problem was the check out. Only one person tending and the computer was particularly slow that day. The proximity to the airport makes the hotel very convenient.

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Helpful?
Thank ernestohernang
Sheraton H, General Manager at Sheraton Guayaquil Hotel, responded to this review

Dear Guest. Warm greetings from Sheraton Guayaquil. We would like to thank the time you spent in telling us about your experience at our hotel. We have taken careful note about your suggest, which allow us to improve our services and products. Looking forward to see you soon. Best regards, Pedro Serrano General Manager.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Sheraton Guayaquil Hotel

Address: Av Constitucion, Plaza Del Sol, Guayaquil 090150, Ecuador
Region: Ecuador > Guayas Province > Guayaquil
Price Range: RM563 - RM1,268 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Guayaquil Hotel 4.5*
Number of rooms: 141
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Also Known As:
Sheraton Guayaquil
Four Points Guayaquil
Guayaquil Four Points
Guayaquil Sheraton
Hotel Style:
#4 Luxury Hotel in Guayaquil
#5 Business Hotel in Guayaquil
#5 Romantic Hotel in Guayaquil
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Questions & Answers

Questions? Get answers from Sheraton Guayaquil Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the hotel. stay at the Hilton which is not far away”
 of 5 bubbles lapidot, 7 Sep 2016 | Read review
“They had construction so it was loud however I would think average for the norm”
 of 5 bubbles Lindah00ks, 1 Aug 2016 | Read review
“Note that breakfast is not included in the room rate.”
 of 5 bubbles Ikram_1973, 24 Dec 2015 | Read review
“High floor, pool side.”
 of 5 bubbles Five_from_Canada, 16 Dec 2015 | Read review
“They are all the same, no good view side.”
 of 5 bubbles AlbertoMay, 12 Jul 2015 | Read review
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