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Sheraton Guayaquil Hotel

Av Constitucion, Plaza Del Sol, Guayaquil 090150, Ecuador
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Apr 9 Apr 10
1 room, 2 adults, 0 children
Traveller (79)
Room & Suite (16)
Pool & Beach (8)
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09/04/2017 10/04/2017
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    Overview

    • Excellent51%
    • Very good35%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4.5 Star Hotel
    All hotel details
    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews four points the club lounge close to the airport mall across the street restaurant offers starwood points mall del sol superior service nice mall never felt unsafe busy road business trip free airport shuttle baggage claim minutes from the airport rooms are nice late at night excellent choice gym upgrading
    Reviewed 10 April 2014

    This was the first place we went to when we arrived in Ecuador. We flew into Guayaquil and arrived after dark, not something I like to do in a strange country. The airport being so close, there is a free shuttle directly to the hotel...More

    Helpful?
    Response from Sheraton H, Guest Relations Manager at Sheraton Guayaquil Hotel

    Dear Guest, Thank you for taking the time to let us know about your experience at Sheraton Guayaquil. It's always important for us to receive feedback about our services. We feel very grateful for your kind words regarding our Hotel and Staff, we will make...More

    Reviewed 31 March 2014

    Near from the airport and mall, in a place where's easy to move to another areas. Very clean, organized, and beatiful, better than other Sheratons' Hotels. The employees are very kind, and the services are perfetc.More

    Helpful?
    Response from Maria Fernanda C, Guest Relations Manager at Sheraton Guayaquil Hotel

    Dear Guest, We were very pleased to read how much you enjoyed your stay with us and I would like to thank you for letting us know your opinion about our service. Your kind comments are greatly appreciated. Sheraton Hotel Guayaquil is always at your...More

    Reviewed 17 March 2014

    My wife and I stayed at the Sheraton in Guayaquil twice in the past 10 days. The hotel was very nice and well appointed. They have a free airport shuttle that runs every half hour. Upon arrival they have a courtesy phone at the airport...More

    Helpful?
    Response from Sheraton H, Guest Relations Manager at Sheraton Guayaquil Hotel

    Dear Guest, Thank you for your comments about your Sheraton Experience. This survey is very important to us because is a way to know our guest appreciation, so we can improve our service. We would like to thank you for your kind words, for us...More

    Reviewed 5 February 2014

    My stay was good at this hotel. They arrange free airport service which was a bonus!! I really enjoyed how close the hotel was to a major shopping mall...made it really convenient for restaurants and getting a taxi. The staff are friendly especially the waiters...More

    Helpful?
    Response from Maria Fernanda C, Director de Relaciones con Clientes at Sheraton Guayaquil Hotel

    Dear Guest, Thank you for your comments about your Sheraton Experience. This survey is very important to us because is a way to know our guest appreciation, so we can improve our service. It was our pleasure to have you as a guest. If there...More

    Reviewed 13 January 2014

    I rated it excellent only because they care about each person , I can not compare it with other hotels in Guayaquil since we only stayed there but they teached us an important lesson: ONLY TAKE CABS THAT THE HOTEL ORDERS FOR YOU AND LET...More

    Helpful?
    Response from Maria Fernanda C, Director de Relaciones con Clientes at Sheraton Guayaquil Hotel

    Dear Guest, Thank you for your comments about your Sheraton Experience. It's always important to receive feedback from our guests, so we can improve our service. If there is anything else we can do for you, please feel free to contact us. It would be...

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Shuttle Bus Service
    • Free Parking
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Photos
    Traveller (79)
    Room & Suite (16)
    Pool & Beach (8)
    Dining (2)
    Nearby
    Nearby Restaurants
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    Nearby Attractions
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    Las Penas
    1,504 reviews
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    Supercines
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    Parque Historico Guayaquil
    1,023 reviews
    2.65 km away
    Questions & AnswersAsk a question
    1KulaKat
    I will be flying out of Guayaquil on a 6 am flight. Does the airport shuttle operate at 4 am?
    17 January 2017|
    Answer Show all 4 answers
    Response from Holly T | Reviewed this property |
    Yes, 24 hours a day.
    0
    Votes
    Room Tips
    "Avoid the hotel. stay at the Hilton which is not far away"
    lapidot, 6 months agoRead review
    "They had construction so it was loud however I would think average for the norm"
    Lindah00ks, 7 months agoRead review
    "Note that breakfast is not included in the room rate."
    Ikram_1973, over a year agoRead review
    "High floor, pool side."
    Five_from_Canada, over a year agoRead review
    "They are all the same, no good view side."
    AlbertoMay, over a year agoRead review
    "412 - nice view to main street and shopping center. Unfortunately curtains cannot be closed"
    SensationP, over a year agoRead review
    "Take a high front facing room with a view over the city and hills"
    GJB21456, over a year agoRead review
    "Just ask for one like that"
    PabloEc2013, over a year agoRead review
    "Well I only had one room, but I have nothing to complain about. The hotel was completely sold out, but still..."
    M H, over a year agoRead review
    "Get an Airport/Pool facing room away from the busy street on the other side."
    700Dutchman, over a year agoRead review
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