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Hilton Colon Guayaquil

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Hilton Colon Guayaquil
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1,035 Reviews from our TripAdvisor Community

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Showing 595: English reviews
US
Reviewed yesterday NEW

This is a truly TOP star facility. I stayed extra days here on my way to and from Galapagos. From the safety and convenience of the courtesy airport shuttle, to the cold cloth at reception, to the variety of restaurants, delicious drinks, spa, well maintained pool, holiday decorations and general ambiance....I was very impressed. You can't go wrong with a...

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Helpful?
Thank tankersmom
Los Angeles, California
Reviewed 3 days ago NEW

I give this Hilton 9.5 stars. The staff made my stay memorable and I will return very soon Highly recommend the executive floor and lounge Great small meeting board rooms and no cost to executive floor guest

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Thank 118edd
Reviewed 4 days ago NEW

We arrived late and we're given lemon scented cool wash cloths and fresh juice. What a pick me up for jet lag! In the morning we discovered our bathroom had a very leaky faucet. Kevin in guest services got us another room and graciously upgraded our room and got us moved and settled quickly. Kevin made sure everything was perfect...

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Thank Claudia W
Round Rock, Texas
Reviewed 6 days ago NEWvia mobile

We spent two nights - one going and one coming back from Galapagos. We had several "warnings" from out your company regarding potential dangers outside the hotel, but inside was just like home. Everyone was friendly and most spoke English. Breakfast buffet is excellent with a huge number of choices, including Ecuadorian staples and American options as well. The in-house...

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Thank gleno51
Honolulu
Reviewed 1 week ago via mobile

We stayed here on way to Galapagos with group. Room was good size and clean. Staff professional--breakfast buffet fine. Steak house restaurant fine (pretty empty on Saturday night); other restaurant on site. Location near airport.

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Helpful?
Thank AlohaHonolulu
hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Aloha, Thank you for visiting Guayaquil and choosing us for your stay. We are happy to know from your review, that you enjoyed our property and liked our rooms, breakfast buffet and restaurants. Our staff is certainly looking forward to being of service to you again soon. Best regards,

Reviewed 1 week ago

I always and only stay at this hotel. Have been staying here since 2005. Friendly, helpful and supportive team that helps me at every turn for business meetings and my own comfort during the stay!!! The local staff has helped me organize last minute customer meetings, and the meeting was perfect. From arrival and having shuttle services set up to...

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Helpful?
Thank Maurice M
hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Maurice, Thank you for choosing Hilton every time you visit Guayaquil. It is pleasant to receive your compliments and know our purpose is being accomplished, to give our best and meet your expectations. We are truly delighted to know that you have enjoyed your stay with us. Best regards,

Searcy
Reviewed 2 weeks ago

Nothing extraordinary to see here. The best part of our stay was the courteous and genuine spirit oozing from a gentleman at the front desk. Kind, knowledgeable, welcoming, and a sincere desire to please others. Thanks Kevin Velasquez! He deserves a raise!

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Helpful?
Thank Frank F
hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Guest, Thank you for leaving us your comments on Tripadvisor and for highlighting the quality of service that one of our team members has provided you. We are very glad to know you have got such a nice impression from Kevin . He certainly is a great team member. Best Regards,

Denver, United States
Reviewed 2 weeks ago

Clean, friendly, safe. We had excellent service the entire trip. Great buffet and restaurant. Room was very nice, loved having bottle water put in the room every day. Definitely a great place to stay in Guayquil.

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Helpful?
Thank Donna G
hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Donna, Thank you for visiting our property and leaving us a great comment about your experience. We are pleased to know you enjoyed the service our team offers, the buffet and attention. It is our purpose to always provide a comfortable stay to every guest. Hope you continue visiting us. Best regards,

Reviewed 2 weeks ago via mobile

I've come to this hotel several times during the last few years. It was a very nice hotel, but for some reason it has been in decline for some time now. The smell of mold is terrible, like a 3rd class roadside motel. Also, there is absolutely no respect whatsoever for the guests regarding loud music from the parties they...

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Helpful?
Thank Christof B
hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Christof, We are very sorry for the inconveniences your went through during your stay. Our commitment is to fulfill all our guests expectations so we give you our sincere apologies and tell you for sure we will be taking your comments under consideration. Regards,

Johnstown, Colorado
Reviewed 2 weeks ago

It almost seems like a waste of time writing ANOTHER glowing review about this place. Our flight in was a disaster, and we ended up 8 or more hours late on arrival. I had called from Panama and told the staff of my issue, and they assured me everything would be fine. No joke, at something like 1:30am, we arrived,...

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Helpful?
Thank Scott80534
hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Scott, Thank you for your comments and for visiting our property. It is such a pleasure to hear you totally enjoyed your stay and the service we offer. We have already share your review with our team, since it motivate us to continue fulfilling our commitment to provide excellent service and memorable guests’ experiences. It will be great to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in Ecuador, a strategic point of South America, just few minutes from the international airport, Hilton Colon Guayaquil provides relaxing experiences for business and leisure guests alike.Our fully renovated hotel offers comfort, world class dining, elegance, hospitality, detailed service and lot more. ... more   less 

Additional Information about Hilton Colon Guayaquil

Address: Av. Francisco de Orellana, Mz. 111, Guayaquil 5934, Ecuador
Region: Ecuador > Guayas Province > Guayaquil
Price Range: RM529 - RM1,067 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Colon Guayaquil 4.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Hilton Colon Guayaquil Hotel Guayaquil
Hilton Hotel Guayaquil
Hilton Guayaquil
Guayaquil Hilton
Hotel Style:
#3 Spa Hotel in Guayaquil
#3 Business Hotel in Guayaquil
#4 Luxury Hotel in Guayaquil
#8 Family Hotel in Guayaquil
#10 Romantic Hotel in Guayaquil
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Colon Guayaquil staff and other travellers.
6 questions
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Questions? Get answers from Hilton Colon Guayaquil staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wonderful experience in each room I was in.”
 of 5 bubbles tankersmom, 5 Dec 2016 | Read review
“Views of the city are great!”
 of 5 bubbles 3claudiaw, 2 Dec 2016 | Read review
“Room 710 less moldy than some, 7th to 10th floor allow access to executive lounge”
  • View from window
  • Peter Thomas Roth products!
  • Queen size bed
  • View of city from window, small sitting area
  • TV and minibar
  • Dressing area
  • Toilet/bathtub area
 of 5 bubbles RoP402, 14 Nov 2016 | Read review
“Rooms over looking the pool do not have any traffic noise”
 of 5 bubbles JAMS51, 1 Nov 2016 | Read review
“Higher up, quieter.”
 of 5 bubbles Playaman47, 18 Oct 2016 | Read review
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