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Unipark Hotel

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730 Reviews from our TripAdvisor Community

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Showing 148: English reviews
New York City, New York
Reviewed 1 week ago

we stayed there one night on our way from The Galapagos to New York City. Staff were welcoming, English was not an issue, the rooms were comfortable with good showers and WIFI. Location is right in town near shops and restaurants.

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Helpful?
Thank Jeff3650
New Jersey
Reviewed 1 week ago

nice, this hotel is close to everything because is located in the heart of the city . This is my number one reason that I like this hotel. Also everybody take care you righ away. The breakfast is a lot , we get many choices o food , and everything is clean . Good food.

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Helpful?
Thank H2982NKrosac
Wigton
Reviewed 2 weeks ago

Good hotel, but stayed twice, before and after Galápagos visit, and on both occasions the 'Check-in' was extremely slow and laborious, and we couldn't find a restaurant other than one on the ground floor in the Shopping Mall. The quality and service there was very poor.

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Helpful?
Thank katheleenj2016
Cecilia C, Front Office Manager at Unipark Hotel, responded to this review

Dear Katheleen2020, Thank you very much for your comment, we really appreciate it and we are taking the necessary corrections and measures to streamline the processes and provide a better service to our guests. Best regards. Cecilia Córdova

Neuchatel, Switzerland
Reviewed 2 weeks ago

Warnung an alle Reisenden: Akzeptieren Sie nie ein Zimmer im hintern Turm! Beware: Never accept a room in the second tower! Attention: N'acceptez en aucun cas une chambre dans la deuxième tour! Attenzione: Non accettate mai una camera nella seconda torre! To reach room number 859 we had to pass through a cheap-looking bad-smelling shopping mall, since the hotel is...

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Helpful?
Thank Delia B
Falling Waters, West Virginia
Reviewed 3 weeks ago

Nice rooms, good location, nice staff. The tower where our room was is not attached to the main hotel. We had to go through a mall to access our room. One day we did not receive towels, but they brought them when we called.

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Helpful?
Thank 505joan
New York
Reviewed 4 weeks ago

I am was really disappointed, unexpected moving from my room, conference call my worst experience, call fall. Somebody took the key that maintain ac on. Through hotel choose the wrong moment to change to HDTV, the whole Guayaquil was watching the Barcelona's game but me, the whole system shut down. I won't come back no more.

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Helpful?
Thank marioaC7744OJ
Boston
Reviewed 2 November 2016

This is an excellent location near the river-walk, plenty of shopping, many churches, monuments, parks, excellent service, infrastructure. The staff is excellent and friendly. The food is exquisite. Highly recommend it.

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Helpful?
Thank 632jorgeh
Sparks, Nevada
Reviewed 2 November 2016

My husband and I usually staying in this hotel. It's very convenient located for people who like to take a tour, or just walk around. Very clean and have the best breakfast. The receptionists speak English.

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Helpful?
Thank Galali15
Aventura Fl
Reviewed 27 October 2016

People are friendly and rooms are good. I don't mind walking through the darkened Shopping center to get to the new Tower. One design problem: Shower floor is extremely slippery. In addition, water from the shower escapes to the rest of the bathroom. Need extra-towels.

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Helpful?
Thank 754jacobor
VascoBaselli, General Manager at Unipark Hotel, responded to this review

Dear Mr. Rubinstein, Thank you for choosing Unipark Hotel for your visit and taking the time to share your experience. We appreciate your comments. Your feedback helps us to improve on a daily basis by identifying our strengths and weaknesses. We hope to welcome you back soon. Best regards, Vasco v. Baselli

Cambridge, Canada
Reviewed 20 October 2016

This property is centrally located in downtown Guayaquil ... a couple of blocks from the Malecon, a 20 minute walk to Las Penas (the old town), the business district, shopping, a park across the street, churches and so much more. Guayaquil is a very walkable city. During the daylight hours we felt very safe and unconcerned about walking freely in...

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Helpful?
1Thank Douglas B
VascoBaselli, General Manager at Unipark Hotel, responded to this review

Dear Douglas B, Thank you for taking the time to share your experience and recommend us to other travelers. We are delighted to read that you enjoyed your stay at Unipark Hotel. We appreciate your highlights on our great service, facilities and staff. We look forward to welcome you back again! Best Regards, Vasco v. Baselli

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Babysitting

Additional Information about Unipark Hotel

Address: Clemente Ballen 406 y Chile | Casilla 563, Guayaquil 090150, Ecuador
Region: Ecuador > Guayas Province > Guayaquil
Price Range: RM417 - RM971 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Unipark Hotel 3.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Unipark Hotel Guayaquil
Hotel Style:
#2 Spa Hotel in Guayaquil
#4 Romantic Hotel in Guayaquil
#9 Family Hotel in Guayaquil
#11 Business Hotel in Guayaquil
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Questions & Answers

Here's what travellers have asked, with answers from Unipark Hotel staff and other travellers.
6 questions
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Questions? Get answers from Unipark Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the room with park view.”
 of 5 bubbles Galali15, 1 Nov 2016 | Read review
“Try to get a room in the main tower with a view of the park”
 of 5 bubbles DouglasB995, 19 Oct 2016 | Read review
“Ask to overlook the park”
 of 5 bubbles pamilaf2016, 28 Jul 2016 | Read review
“rooms overlooking the park and cathedral”
 of 5 bubbles Kath00000007, 27 Jun 2016 | Read review
“Ask for a room with a view of the Cathedral.”
 of 5 bubbles rosierabbitt, 1 Jun 2016 | Read review
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