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Hotel Palace Guayaquil

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Hotel Palace Guayaquil
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628 Reviews from our TripAdvisor Community

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Showing 289: English reviews
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Chicago, Illinois
Reviewed 4 days ago NEW

I really enjoyed my stay at the Hotel Palace. It was perfectly situated to the Malecon, restaurants, and sites. I only had a couple nights in Guayaquil and was initially taken aback by what looked like a less than desirable neighborhood but quickly discovered that a block or two in any direction from the hotel brought new and exciting opportunities....

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Helpful?
Thank Cristofolo
Brisbane Australia
Reviewed 1 week ago

We had prearranged an airport transfer. The hotel works in conjunction with a taxi service located in the lobby. Only 7USD from the airport, we were made to fell welcome immediately. Reception was happy to speak either Spanish or English. Room was clean, comfortable. Complimentary bottled water was appreciated. Breakfast was excellent. We also were given a complimentary covktsil and...

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Helpful?
Thank Marilyn50
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, We thank you for taking the time to share your opinion on Tripadvisor about your recent stay with us. At our hotel, we work with dedication every day to make sure all of our guests receive an excellent service and enjoy all of our facilities and areas. We are very glad to read you enjoyed our rooms and...

Reviewed 1 week ago via mobile

It is immediately apparent that this hotel is well run. We were most impressed compared to any other hotel we have stayed over the past 2 months of travel. When the reception staff are so on the ball it is a good indicator of overall service. Highly recommended. Very comfortable room indeed.

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Helpful?
1Thank Robyn B
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your opinion and comments about your experience. It is a delight for us to read such positive reviews from our guests. I will share with the front desk and the rest of our team your comment. We hope we have the great opportunity to welcome you back in a near future. Kind regards, Karen...

Mississauga, Ontario, Canada
Reviewed 2 weeks ago

This hotel is well situated, reasonable and clean. The personnel is helpful, friendly and speak English. The room was comfortable and clean. The exercise room is small but has what you need. All and all a good choice if you want to stay near the malecon.

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Helpful?
Thank Celine N
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, We would like to thank you for taking the time to share your opinion with us. We are glad to read you enjoyed your stay with us and that you especially appreciated our privileged location and our comfy rooms. Our guests feedback is always appreciated because it helps us to improve and be better everyday. Kind regards, Karen...

Ibarra, Ecuador
Reviewed 3 weeks ago

Hotel Palace Guayaquil The hotel the wonderful because they have an excellent reception with immediate attention of high quality, the people are very friendly and respectful as well as the facilities are perfect they have a nice view, welcome offer a very refreshing cocktail, it has proximity to tourist points of the city , Has access to parking, has hot...

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Helpful?
Thank elimabe94
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, We appreciate the time you took to let us know your opinion about your recent stay at Hotel Palace. Wonderful comments like yours motivate us to continue working harder everyday to become the number one Hotel in Guayaquil. We thank you for choosing us and we really appreciate the time you took to share your review on Tripadvisor....

Vancouver, Canada
Reviewed 3 weeks ago

We had just finished a Gadventure 'Classic' tour so were in need of some respite in a hotel with dependable hot water, good breakfast, working elevator, nice pillows, television, furniture and . . . Toilet paper flushable toilets! The Hotel Palace had it all, with the added benefit of friendly, helpful staff. The location was great, just a few blocks...

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1Thank Della M
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, We appreciate so much the time you took to let us know your opinion about your recent stay at Hotel Palace. For us, knowing the experience of our guests is very important because it lets us identify areas where we can improve and become better. Your words let us believe that we are working in the right direction....

Chester, United Kingdom
Reviewed 4 weeks ago

Very nice hotel with attentive and helpful staff. The hotel is well managed and my room was decorated and prepared to an excellent standard. I will certainly be using this hotel again when traveling through Guayaquil.

Review collected in partnership with this hotel
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1Thank markpF1406HV
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for choosing us! We work with dedication every day to offer the best services and to fulfill our guests expectations every time they visit us. We are very happy to know that you enjoyed your stay with us and that you received an excellent service from our team. We hope to welcome you back soon. Kind...

St. Petersburg, Russia
Reviewed 4 weeks ago

This was a lovely hotel with all the services you would expect from a business level hotel. The staff were friendly and helpful and the hotel was only a short ride from the airport and close to the malcon and other tourist places. They also let us have a room early when we arrived after a long flight even though...

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1Thank Kmjane
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest: Thank you for sharing your experience with the rest of the travellers in TripAdvisor. We are very pleased to read that you had such a wonderful experience in our Hotel and visited the main touristic attractions within walking distance from our Hotel. Small details as early check in are the ones that make a difference for our guests,...

Powell River, Canada
Reviewed 4 weeks ago

Very nice and friendly and clean. Dining room staff were very nice and the food was great. Juan our waiter was very kind and gave us lots of good information about Guayaquil. Breakfast was excellent and front desk was always willing to help.

Review collected in partnership with this hotel
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Helpful?
1Thank Dwaine F
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your opinion and comments about your experience. It is a delight for us to read such positive reviews from our guests. I will share with Juan and the rest of our team your comment. We hope we have the great opportunity to welcome you back in a near future. Kind regards, Karen Manvik Sales...

Rockford, Illinois
Reviewed 4 weeks ago via mobile

Very nice up-scale hotel at a reasonable price. @ 15 minute $5 cab ride from the airport. We stayed a total of three nights on two different occasions. Staff are very knowledgeable, accommodating and helpful. Free breakfast. Very clean through-out. Seems to have been recently refurbished. We found the beds to be very comfortable. Everything in the rooms worked as...

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Helpful?
1Thank Richard G
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, We thank you for taking the time to share your opinion about your experience with us. At our hotel, we work with dedication every day to make sure all of our guests receive an excellent service and enjoy all of our facilities. We are glad to read that you enjoyed our privileged location and comfy rooms. Again, thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
A landmark seven story hotel situated in the heart of the Guayaquil city center, Hotel Palace Guayaquil is considered to be one of the most traditional and well known hotels in town. Its ideal location is within easy walking distance to the city’s main attractions, financial and shopping areas. The hotel offers ninety five spacious, comfortable and charming guestrooms, all fully carpeted with high ceilings, individually controlled air conditioning, black out draperies, three telephones, including one in the bathroom with international direct dial... ... more   less 

Additional Information about Hotel Palace Guayaquil

Address: Chile # 214 entre calle Luque y calle Velez, Guayaquil 090110, Ecuador
Region: Ecuador > Guayas Province > Guayaquil
Price Range: RM354 - RM434 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Palace Guayaquil 3.5*
Number of rooms: 95
Reservation Options:
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Hotel Style:
#1 Business Hotel in Guayaquil
#1 Best Value Hotel in Guayaquil
#2 Romantic Hotel in Guayaquil
#3 Family Hotel in Guayaquil
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Palace Guayaquil staff and other travellers.
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Questions? Get answers from Hotel Palace Guayaquil staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"The corner suites are big and give them the sunlight."”
 of 5 bubbles elimabe94, 6 Mar 2017 | Read review
“Even has a bath tub”
 of 5 bubbles frog2676, 22 Feb 2017 | Read review
“I don't recommend it at all especially if you are arriving at night.”
  • This is the view from our room given that I specifically requested a room with a view
 of 5 bubbles HalaToubia, 31 Jan 2017 | Read review
“Music from sixth floor, still noisy on 3rd.”
 of 5 bubbles dpf33a, 23 Oct 2016 | Read review
“Very spacious room and the bed very comfortable definitely We will be back to this hotel!”
 of 5 bubbles mafecita12, 17 Oct 2016 | Read review
5 of 5